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Business-to-business and business-to-consumer facing applications play a pivotal role in the new economy. Voice and video applications for the Internet create dynamic, more satisfying customer experiences that improve customer relationships.

SOLUTIONS THAT WORK

Cisco Voice and Video applications include unified communications, IP-based SoftPhones, IP phone XML services and Interactive Voice Response (IP IVR), as well as an IP-based call centres. These applications and solutions are becoming so critical to business that having them is no longer just a matter of competitiveness, but a matter of viability. Enabled by Cisco AVVID for enterprises, these applications are open and standards-based. As a result, they are easier to deploy and scale than the current proprietary solutions. Learn more about Cisco's applications and business solutions .

» Learn about Cisco Customer Advocacy.

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