The cloud is simplifying the user experience. Cloud solutions help retailers reduce costs, maintain security, increase agility and enhance business processes.
Retailers continually adapt and transform their in-store and online shopping experience to meet ever-changing consumer demands. Dynamic market conditions drive a need for store sales and efficiency. Maximize this with Infrastructure as a service (IaaS) cloud services that support automated retail solutions, mobile point of sale (POS), eCommerce, virtualized disaster recovery and business continuity.
Cisco and our partners offer retailers innovative solutions and services that deliver highly secure, flexible, cloud services for private, public, and hybrid clouds.
What Makes This PossibleCloud
Cisco Intercloud Fabric
Cisco Intercloud Fabric enables the secure hybrid cloud by connecting Cisco virtual data center environments to public cloud providers, centralizing management across private and provider clouds with a hypervisor-agnostic application deployment with a choice of provider clouds and services.
Cisco Meraki Cloud Managed Solution
Cisco cloud-managed networking solutions are an excellent fit for retailers with distributed small sites and lean IT that are transitioning to cloud technology. Cloud managed access networks generally favor simplified management over the depth and extensibility offered by on-premise managed networks.
Cisco Intelligent Automation for Cloud (IAC)
Cisco IAC delivers a comprehensive cloud management platform that spans from underlying infrastructure to workspace-as-a-service applications through a robust self-service portal designed for consumers as well as cloud administrators. Cisco IAC simplifies ordering and tracking for end users as well as administrators with role-based reports, summaries and consumption reports.
Desktop as a Service (DaaS)
You want to provide applications, content, and data anytime, anywhere, on any device. You also want to simplify desktop operations, improve security, manage costs and help the business. Desktop virtualization provides a high-quality user experience while managing security and total cost of ownership. DaaS allows you to enjoy the many benefits of desktop virtualization without having to acquire, build and manage your own infrastructure.
Cisco Consulting Services for Cloud Computing
With our deep industry and technical expertise, the Cisco Consulting Services Cloud Practice is the perfect partner to help you move to an “IT as a service” model. We will help you create the strategy, plans, and partnerships needed to build an agile, profitable IT platform.
Next Scenariomobility
Mobility is enabling consumers to buy things whenever and wherever they want. Putting customers in control of their own shopping outlets, information and experience helps to connect brands with customers in new ways.
As this transition takes place in a world where the consumer has a myriad of shopping choices at their fingertips, retailers need to focus on selling an experience first, and the purchase can then come through an omnichannel approach.
Cisco offers solutions and services that can empower retailers to create engaging experiences anywhere.
What Makes This PossibleMobility
Cisco Connected Mobile Experiences (CMX)
Cisco CMX lets you tap into this connected lifestyle and provide relevant mobile content while gaining meaningful analytics. Using your Cisco wireless network and location intelligence from the Mobility Services Engine (MSE), CMX helps you gain insight into mobile user behavior and improve operations with Wi-Fi-based location analytics and reports, including the number of store visitors, dwell time and movement patterns.
Cisco Mobile Collaboration Service
The Cisco Plan and Build Service for Mobile Collaboration provides a consistent, repeatable methodology to help you successfully plan and design a scalable, resilient, and available converged network. These services identify and address crucial business and technical implementation considerations and prepare your staff to support a mobile collaboration environment.
Cisco Consulting Services for Collaboration, Video, and Mobility
Cisco Consulting Services’ Collaboration, Video, and Mobility Practice is committed to supporting customers on the journey to capturing their share of IoE value at stake by partnering with them to identify, quantify and realize the value of using their technology investments. The practice accelerates that journey by providing differentiated end-to-end consulting services.
Next ScenarioBig Data/
Analytics
From small e-tailers to modern megastores, retail has always been a dynamic, high-pressure environment. Regardless of the size, one simple maxim has always held true: Know your customer.
Retailers using the latest big data and analytics tools are better able to anticipate their customers’ behavior— offering the right product and level of service in the right place, at the right time, and for the right price. To get the most out of these new big data and analytics engines you need an infrastructure that is tuned for big data workloads with better performance and scalability along with data virtualization to access and unify all the information.
Cisco offers predictable performance, data isolation and network programmability to meet your big data requirements.
What Makes This PossibleBig Data/Analytics
Cisco Unified Computing System (UCS)
Cisco UCS and servers unify computing, networking, management, virtualization, and storage access into a single integrated architecture. This unique architecture enables end-to-end server visibility, management, and control in both bare metal and virtual environments, and facilitates the move to cloud computing and IT as a service with fabric-based infrastructure.
SAP HANA
SAP HANA lets business users immediately access, model, and analyze all their transactional and analytical data in real time, from virtually any data source. It packages SAP's intelligent use of in-memory technology, columnar database design, data compression, and massive parallel processing.
Customer Experience Analytics
Each layer of the customer journey, including the call center, social, mobile, points of sale, store operations and transactions generates different metrics that give you important insights. Social-local-mobile (SoLoMo) business intelligence solutions provide a 360-degree understanding of operations and experience across all your brand touchpoints including visibility into on-shelf availability, promotion effectiveness, shopper path and conversion metrics.
Cisco Data Virtualization Services
Cisco Data Virtualization is agile data integration software that makes it easy for you to access your data, no matter where it resides. With our integrated data platform, you can query all types of data across the network as if it were in a single place.
Cisco Consulting Services for Big Data and Analytics
Cisco provides strategic services, including value at stake analytics; portfolio prioritization and roadmaps; and solution design, build, implementation, and management services. Our analytics practice has deep data-science capabilities to help you unlock new business insights that are “hidden” within big data. We combine network-based data analytics with real-time streaming analytics and other data sources, both at the core and at the edge of the network, to provide repetitive and actionable business insights through a value-based consulting offering.
Next Scenariosecurity
Survival in the retail market requires you to anticipate trends, pivot and execute ahead of your competition. Quick and lean operations are vital, as is protecting your brand and reputation.
It is critical to ensure continuous monitoring, automated analysis, control automation, and security work together to secure networks, endpoints, and data centers. This will keep your retail organization agile and protected before, during, and after an attack.
Cisco offers retailers an advanced threat protection portfolio of solutions and services.
What Makes This PossibleSecurity
Cisco Cyber Threat Defense
Cisco Cyber Threat Defense focuses on the most complex, dangerous information security threats, which lurk in networks for months or years, stealing vital information and disrupting operations. It exposes these threats by identifying suspicious network traffic patterns within the network interior. Then, it provides contextual information about the attack, users, identity, and more - all visible from a single pane of glass.
Security Intelligence Operations
Early-warning intelligence, threat and vulnerability analysis, and proven Cisco mitigation solutions and services to help protect networks.
Sourcefire FirePOWER Appliances
Sourcefire FirePOWER appliances represent the newest additions to Cisco’s broad portfolio of integrated security solutions. FirePOWER provides retailers with unmatched visibility and continuous advanced threat protection across the entire attack continuum, allowing them to act smarter and more quickly -- before, during, and after an attack.
Cisco Cybersecurity Services
Cisco Cybersecurity Services are a set of plan, build, and manage services that help evaluate the effectiveness of an organization’s security program and governance practices. Cisco can design and deploy a security network architecture that provides detection and remediation capability and is based upon your organization’s risk tolerance.
Cisco Managed Threat Defense Service
Cisco Managed Threat Defense Service can help protect retail organizations in real-time scenarios and as today's cybercrime rates grow. It comprises of hardware, software and analytics which monitor, capture, and analyze threats. Cisco's security operations centers (SOCs) monitor the data provided by the service and provide incident response analysis, escalation, and remediation recommendations.
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Today, it’s critical to assess how platforms and trends integrate and converge. The need for IT is to become increasingly simple, smart and secure.
Do you see opportunity to grow by creating more personalized experiences for your customers? Are you wondering how to get started? From readying your infrastructure, to controlling your cloud, to enabling new customer experiences, we’ll help you find the answers.
