Virtualization for Cisco Unified Contact Center Management Portal

Virtualization for Cisco Unified Contact Center Domain Manager

Version 12.5 (with ESXi 7.0)

Supported Versions of VMware vSphere ESXi= 7.0 (inclusive of all updates)
Component & Capacity Point	VM Configuration Requirements click to download OVA file for this version
Component & Capacity Point	vCPU	Megahertz (MHz)	Physical CPU Base Frequency	vRAM	vDisk	vNIC
CCDM Database Server	8	15000	2.50 GHz	32 GB	1 x 80 GB 1 x 200 GB 1 x 25 GB	1
CCDM App/Web ServerAgent	8	11000	2.50 GHz	32 GB	1 x 80 GB 1 x 100 GB	1
Notes: For more information, please see: Notes on Cisco Unified Contact Center Domain Manager IOPS and Storage System Performance Requirements For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure. Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.