Virtualization for Cisco Finesse

Virtualization for Cisco Finesse

Note: The information on this page applies to a stand-alone Finesse deployed with Unified Contact Center Enterprise.
For information about Finesse deployed coresident with Unified Contact Center Express, see Virtualization for Unified CCX.

Version 12.6

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Supported Versions of VMware vSphere ESXi = ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7, ESXi 7.0 and ESXi 8.0 U1 (inclusive of all updates, for all versions)
Component & Capacity Point	VM Configuration Requirements click to download OVA file for this version
Component & Capacity Point	vCPU	Megahertz (MHz)	Physical CPU Base Frequency	vRAM	vDisk	vNIC
Small deployment option	2	4000	2.50 GHz	8 GB	1 x 146 GB	1
Medium deployment option	4	5000	2.50 GHz	16 GB	1 x 146 GB	1
Large deployment option	8	5000	2.50 GHz	16 GB	1 x 146 GB	1
Notes: For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing. For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure. Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.

Version 12.5(x)

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Supported Versions of VMware vSphere ESXi= 7.0 and ESXi 8.0U1 inclusive of all updates
Component & Capacity Point	VM Configuration Requirements click to download OVA file for this version
Component & Capacity Point	vCPU	Megahertz (MHz)	Physical CPU Base Frequency	vRAM	vDisk	vNIC
Small deployment option	2	4000	2.50 GHz	8 GB	1 x 146 GB	1
Medium deployment option	4	5000	2.50 GHz	10 GB	1 x 146 GB	1
Large deployment option	8	5000	2.50 GHz	10 GB	1 x 146 GB	1
Notes: For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing. For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure. Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.

Version 12.0(x) (with ESXi 7.0)

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Supported Versions of VMware vSphere ESXi= 7.0 inclusive of all updates
Component & Capacity Point	VM Configuration Requirements click to download OVA file for this version
Component & Capacity Point	vCPU	Megahertz (MHz)	Physical CPU Base Frequency	vRAM	vDisk	vNIC
Small deployment option	2	4000	2.50 GHz	8 GB	1 x 146 GB	1
Medium deployment option	4	5000	2.50 GHz	10 GB	1 x 146 GB	1
Notes: For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing. For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure. Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.