Virtualization for Cisco Unified Contact Center Management Portal


Version 12.6

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Supported Versions of VMware vSphere ESXi  = ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7, ESXi 7.0 and ESXi 8.0U1 (inclusive of all updates, for all versions)

Component &
Capacity Point
VM Configuration Requirements
click to download OVA file for this version
vCPU Megahertz (MHz) Physical CPU Base Frequency

vRAM vDisk vNIC

4000 Agent or below - DB Server 4 2200 2.50 GHz 8 GB 1 x 80 GB
1 x 100 GB
1 x 25 GB
1
4000 Agent or below - App/Web Server 4 2200 2.50 GHz 4 GB 1 x 80 GB 1
12000 and 24000 Agent - Database Server 8 3600 2.50 GHz 16 GB 1 x 80 GB
1 x 200 GB
1 x 25 GB
1
12000 and 24000 Agent - App/Web Server 8 3600 2.50 GHz 16 GB 1 x 80 GB 1
36000 and 48000 Agent Database Server 8 15000 2.50 GHz 32 GB 1 x 80 GB
1 x 200 GB
1 x 25 GB
1
36000 and 48000 Agent App/Web Server 8 11000 2.50 GHz 32 GB 1 x 80 GB
1 x 100 GB
1

Notes:

  • For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure.
  • Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.

     


  • Version 12.5

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    Supported Versions of VMware vSphere ESXi= 7.0 and ESXi 8.0U1 (inclusive of all updates)

    Component &
    Capacity Point
    VM Configuration Requirements
    click to download OVA file for this version
    vCPU Megahertz (MHz) Physical CPU Base Frequency

    vRAM vDisk vNIC

    4000 Agent or below - DB Server 4 2200 2.50 GHz 8 GB 1 x 80 GB
    1 x 100 GB
    1 x 25 GB
    1
    4000 Agent or below - App/Web Server 4 2200 2.50 GHz 4 GB 1 x 80 GB 1
    12000 and 24000 Agent - DB Server 8 3600 2.50 GHz 16 GB 1 x 80 GB
    1 x 200 GB
    1 x 25 GB
    1
    12000 and 24000 Agent - App/Web Server 8 3600 2.50 GHz 16 GB 1 x 80 GB 1

    Notes: