Troubleshooting Information

This section provides information for troubleshooting any issues that may arise during the feature operation.

If the logs are not generated in the consolidated-logging-0 pod, then one of the following conditions may be causing the failure. To resolve the issue, make sure that you do the following:

  • Verify the status of <namespace>-pcf-oam-app helm deployment. To view the configured helm charts and their status, use the following command:

    helm list 
  • Ensure that the gRPC stream appender is enabled by verifying the contents of cps-logback configMap. To verify the contents, use the following command:

    kubectl describe configmap -n  namespace cps-logback 
  • Ensure that the consolidated-logging-0 pod is up and running. To check the pod status, use the following command:

    kubectl describe pod consolidated-logging-0 -n namespace 
  • Verify that the consolidated-logging-0 pod is accessible through the consolidated-logging service. To verify the connection, use the nc command.