Troubleshooting Information

This section describes the troubleshooting information.

  • Collect the warning and error logs.

  • Collect the message traces using the monitor protocol command and pcap functionality.

  • Examine the statistics of smf_service_stats.

    During the expiry of procedure SLA timer, the reason is shown as “timeout”. The following is an example of smf_service_stats.

For Dedicated Bearer Create:

smf_service_stats{Cause="SMF_Internal_Failure",Detailed_Cause="timeout",always_on="disable",app_name="SMF",
cluster="Local",data_center="DC",dcnr="disable",dnn="intershat",emergency_call="false",fourg_only_ue="false",
instance_id="0",pdu_type="ipv4",pra="none",procedure_type="pcf_req_ded_brr_create",qos_5qi="2",
rat_type="EUTRA",reason="timeout",roaming_status="homer",service_name="smf-service",
smf_current_procedure="",status="failures",up_state="UpState_Activated"} 1

For Dedicated Bearer Delete:

smf_service_stats{Cause="SMF_Internal_Failure",Detailed_Cause="timeout",always_on="disable”
,app_name="SMF",cluster="Local",data_center="DC",dcnr="disable",dnn="intershat",emergency_call="false",
fourg_only_ue="false",instance_id="0",pdu_type="ipv4",pra="none",procedure_type="pcf_req_ded_brr_delete",
qos_5qi="3",rat_type="EUTRA",reason="timeout",roaming_status="homer",service_name="smf-service",
smf_current_procedure="",status="failures",up_state="UpState_Activated"} 1