Cisco Catalyst 8300 Series Edge uCPE Data Sheet
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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco Catalyst™ 8300 Series Edge Universal Customer Premises Equipment (uCPE) is a purpose-built x86 platform that is designed for branch virtualization. It enables device consolidation across network and security functions, improves operational flexibility and service agility, simplifies network operations, and results in reduced deployment times and fewer truck rolls for delivery of add-on services.
Cisco Catalyst 8300 Series Edge uCPE
The Catalyst 8300 Series Edge uCPE is the next generation of the Cisco® 5400 Enterprise Network Compute System (ENCS) platforms.
With up to 20 Intel® Xeon® cores, the Catalyst 8300 Series enables you to run combinations of routers, firewalls, other network functions, and applications, all on a single device as guest Virtual Network Functions (VNFs) (in VM or Container form-factor including Kubernetes). With hardware-accelerated processing for crypto traffic, it can support throughputs to meet the demands of your branches and remote offices. Its compact 1-Rack-Unit (1RU) form factor with less than 18-inch depth makes it suitable for deployment in constrained spaces.
The Catalyst 8300 Series Edge uCPE comes with dual redundant and hot-pluggable power supply units to provide a robust, resilient, and reliable networking platform, as you expect from Cisco. You can configure the platform with a variety of memory and storage options to best meet your business requirements.
Table 1. Product highlights
| Product feature |
Benefits and description |
| Multicore processors |
● Intel Xeon D 20-core Ice Lake 2.0 GHz CPU
|
| Memory |
● Up to 128 GB of DDR4 DRAM
|
| Storage options |
● Flash-based high-speed NVMe disks
● 1 x M.2 or 1 x E1.S disk
*for up to 2 TB
● 2 x U.2 2.5-in. disks for up to 8 TB
◦ JBODs or in Intel Virtual RAID on CPU (VROC)-based software RAID*
● Up to 10 TB of total storage
|
| Embedded IPsec VPN hardware acceleration |
● Support for hardware acceleration for Secure Sockets Layer (SSL) and crypto processing
|
| Integrated Ethernet ports |
● 7 ports that can used for WAN, LAN or management
● 4 x 10 Gigabit Ethernet SFP+ ports
● 2 x 1 Gigabit Ethernet Copper (RJ45)
● 1 x 1 Gigabit Ethernet Copper (RJ45) 90 W of PoE (IEEE 802.3bt) (will be available in future with 750W AC Power Supply)
|
| Redundant Power Supply Units |
● Hot-pluggable dual Power Supply Units
● AC or DC
|
| Modularity |
● 1 x Network Interface Module (NIM) slot for additional LAN / WAN ports*
● 1 x Pluggable Interface Module (PIM) slot for 5G and LTE cellular connectivity*
|
| Form factor |
● Less than 18-in. depth and width
● 1RU height
|
Table 2. Performance specifications in controller (SD-WAN) mode
| Traffic profile |
C8000V (4 cores) |
C8000V (8 cores) |
| SDWAN IMIX (IPSec) |
3.6 Gbps |
6.8 Gbps |
| SDWAN IQDF* IMIX |
2.0 Gbps |
4.2 Gbps |
Table 3. Performance specifications in SD-Routing (autonomous) mode
| Traffic profile |
C8000v (4 cores) |
| IPv4 CEF IMIX |
12.4 Gbps |
| IPv4 (IPsec) IMIX |
5.4 Gbps |
Branch virtualization
The Cisco Catalyst 8300 Series Edge uCPE is purpose-built to support the connectivity needs of medium-sized to large branches. With up to 20 Intel Xeon cores, it enables you to run routers, firewalls, other network functions, and applications, all on a single device as guest VNFs (in VM or container form-factor including Kubernetes), and meet the throughput demands of your branches and remote offices. Its depth of less than 18 inches makes it suitable for deployment in constrained spaces.
End-to-end virtualization solution
Cisco provides the most comprehensive single-vendor end-to-end virtualization solution, with a variety of purpose-built Network Functions Virtualization (NFV) platforms to meet different throughput requirements, NFV Infrastructure Software (NFVIS) hypervisor operating system software, and a rich catalog of VNFs (in VM and container form factor including Kubernetes), including Cisco C8000V virtualized router and Cisco Thousand Eyes all managed by a single Cisco SD-WAN Manager orchestrator.
The Catalyst 8300 Series Edge uCPE is powered by Cisco’s NFVIS hypervisor operating system software. NFVIS is preferred by most network administrators, as it gives them a familiar Cisco Command-Line Interface (CLI) to manage the device, as opposed to a generic Linux shell. NFVIS also offers a device-local GUI and YANG model and NETCONF-based APIs to give you operational flexibility.
To further enable scalable deployments, the Catalyst 8300 Series Edge uCPE is also supported within Cisco’s SD-WAN Manager orchestration software. With SD WAN Manager, you now have one centralized portal to manage all your virtualized NFV platforms and the guest VMs running on them, along with all instances of the industry-leading Catalyst 8000V virtualized router.
Expandable and 5G-ready
Along with the seven built-in WAN / LAN ports, the platform offers even more expandability, as is common across the Cisco Catalyst 8000 family. It includes one PIM slot and one NIM slot that provide further customization to meet your unique business requirements.
The Catalyst 8300 Series Edge uCPE is built for 5G networks. With 5G or LTE PIM modules, this platform will support the use of cellular-based WAN for management traffic and data traffic in future.
With NIM modules you can add additional Power over Ethernet (PoE) ports and/or additional WAN / LAN ports with MACsec capabilities.
Accelerated services with Cisco SD-WAN
Cisco SD-WAN is a set of intelligent software services that allow you to connect users, devices, and branch office locations reliably and securely across a diverse set of WAN transport links. The Catalyst 8000V on the 8300 Series Edge uCPE can dynamically route traffic across the “best” link based on up-to-the-minute application and network conditions for great application experiences. You get tight control over application performance, bandwidth usage, data privacy, and availability of your WAN links — control you need as your branches conduct greater volumes of mission-critical business with both on-premises or cloud-based controllers.
Cloud-native agility with programmable software architecture
Catalyst 8000V software also delivers a feature-rich Cisco IOS® XE-based traditional routing stack that is common to all Cisco Catalyst 8000 platforms. With an integrated software image and a single binary file, you can choose between Cisco IOS XE SD-WAN mode and Cisco IOS XE classic routing modes and switch between them when needed.
Multilayer security
The Catalyst 8300 Series Edge uCPE platform provides a comprehensive set of security features to help ensure and maintain the integrity of the networking infrastructure in your enterprise. These include support for Cisco Secure Chain of Trust framework that provides end-to-end security. It ensures devices and data within your network are trusted and protected against malicious activities. It starts with hardware components that are sourced from trusted suppliers. One such hardware component is hardware secure boot, that ensures BIOS / UEFI to be executed on the system is legitimate and uncorrupted. Next, UEFI Secure Boot ensures the device will boot only with Cisco signed NFVIS hypervisor operating system and prevents execution of compromised software. Similarly, only properly signed guest VNFs can be hosted on the platform. The hardware based SUDI (Secure Unique Device Identifier) is used to ensure only authorized devices can establish a secure TLS or DTLS control—plane tunnel to the Cisco SD-WAN Manager orchestrator.
Additionally, there is capability of data-wipe in this NFV platform, with necessary NIST-supported utilities from hardware vendors. This data-wipe capability enables secure erase in RMA use-cases.
Table 4. Specifications unique to the Catalyst 8300 Series
| Model |
Description |
CPU |
Ethernet ports in-chassis |
Memory |
| C8300-UCPE-1N20 |
Cisco Catalyst 8300 Series Edge uCPE up to 20 cores |
Intel Xeon D-2796NT 20 cores 2.0 GHz base frequency |
Total of 7 Ethernet ports in-chassis that can be used for WAN or LAN
● 4 x 10 Gigabit Ethernet SFP+ (can also support 1 Gbps transceivers too)
● 2 x 1 Gigabit Ethernet copper (RJ-45) ports
● 1 x 1 Gigabit Ethernet copper (RJ-45) port with PoE*
|
32 GB to 128 GB Combinations supported:
● 1 x 32 GB
●
2 x 16 GB
●
2 x 32 GB
●
4 x 16 GB
●
4 x 32 GB
|
Table 5. Specifications common among the Catalyst 8000 family
| Attributes |
Description |
Notes |
| Memory |
● 4 x DDR4 DIMM slots
|
|
| M.2 or E1.S storage (mandatory) |
● 1 x M.2 slot, or
● 1 x E1.S slot
*
|
● Boot disk
● Device can have either an M.2 disk or an E1.S disk
*
|
| U.2 storage (optional) |
● 2 x U.2 2.5-in. slots
|
Combinations supported:
● Min can be 0 disks
● 1 x 2 TB
● 1 x 4 TB
● 2 x 2 TB
● 2 x 4 TB
|
| RAID levels for optional U.2 storage |
● Intel VROC-based software RAID
*
● When TWO U.2 HDDs are present, configure them as:
◦ JBODs ◦ RAID 0 (stripe)* ◦ RAID 1 (mirror)* |
|
| Other ports |
● 1 x Ethernet copper (RJ-45) Cisco Integrated Management Controller (IMC) console port
● 1 x serial (RJ-45) IMC console CLI-only port
● 1 x Micro-USB NFVIS console CLI-only port
● 1 x USB-A 3.0 port for supporting an external USB disk – not bootable, accessible only from NFVIS
|
|
| NFVIS Ethernet management port |
● You may configure any ONE of three 1-Gbps Ethernet copper (RJ-45) ports for NFVIS device management
|
|
Table 6. Memory options
| Product number |
Description |
| MEM-C8300-16GB |
16 GB DDR4 2933 MHz DIMMs |
| MEM-C8300-32GB |
32 GB DDR4 2933 MHz DIMMs |
| Spares |
|
| MEM-C8300-16GB= |
16 GB DDR4 2933 MHz DIMMs Spare |
| MEM-C8300-32GB= |
32 GB DDR4 2933 MHz DIMMs Spare |
Table 7. M.2 storage options
| Product number |
Description |
| M2USB-75G |
M.2 USB 75 GB Storage |
| SSD-M2SED-600G |
M.2 NVMe 600 GB Self-Encrypted-Disk (SED) Storage
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
| SSD-M2SED-2T |
M.2 NVMe 2 TB Self-Encrypted-Disk (SED) Storage
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
| Spares |
|
| M2USB-75G= |
M.2 USB 75 GB Storage Spare |
| SSD-M2SED-600G= |
M.2 NVMe 600 GB Self-Encrypted-Disk (SED) Storage Spare
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
| SSD-M2SED-2T= |
M.2 NVMe 2 TB Self-Encrypted-Disk (SED) Storage Spare
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
Table 8. E1.S storage options*
| Product number |
Description |
| SSD-E1SSED-2T |
E1.S NVMe 2 TB Self-Encrypted-Disk (SED) Storage
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
| Spares |
|
| SSD-E1SSED-2T= |
E1.S NVMe 2 TB Self-Encrypted-Disk (SED) Storage Spare
● SED functionality not supported. Disk will be enabled only in non-SED mode
|
Table 9. U.2 2.5-in. storage options
| Product number |
Description |
| E-SSD-U2N-2TB |
U.2 NVMe 2 TB 2.5" Storage |
| E-SSD-U2N-4TB |
U.2 NVMe 4 TB 2.5" Storage |
| Spares |
|
| E-SSD-U2N-2TB= |
U.2 NVMe 2 TB 2.5" Storage Spare |
| E-SSD-U2N-4TB= |
U.2 NVMe 4 TB 2.5" Storage Spare |
Supported modules (future)
Table 10. Network Interface Modules options*
| Product number |
Description |
| LAN and WAN modules |
|
| C-NIM-4X |
Switch module L2/L3 capable, MACsec, 4-port SFP+ 1/10 Gbps |
| C-NIM-8T |
Switch module L2/L3 capable, MACsec, 8-port 1 Gbps copper |
| C-NIM-8M |
Switch module L2/L3 capable, MACsec, 8-port 4x 2.5m Gbps copper, 4x PoE capable |
Table 11. Pluggable Interface Modules options*
| Product number |
Description |
| Cellular modules – 5G |
|
| P-5GS6-R16SA-GL |
5G Sub 6 GHz SDX65 |
| Cellular modules – LTE |
|
| P-LTEA7-NA |
CAT 7 LTE PIM for North America |
| P-LTEA7-EAL |
CAT 7 LTE PIM for Europe and LATAM |
| P-LTEA7-IN |
CAT 7 LTE PIM for India |
Table 12. Power supply unit options
| Product number |
Description |
| PWR-CC1-400WAC |
Cisco Catalyst 8300 400W AC PSU |
| PWR-CC1-400WDC |
Cisco Catalyst 8300 DC PSU |
| PWR-CC1-760WAC |
Cisco Catalyst 8300 760W AC PoE PSU* |
| Spares |
|
| PWR-CC1-400WAC= |
Cisco Catalyst 8300 400W AC PSU Spare |
| PWR-CC1-400WDC= |
Cisco Catalyst 8300 DC PSU Spare |
| PWR-CC1-760WAC= |
Cisco Catalyst 8300 760W AC PoE PSU Spare* |
Table 13. Power supply specifications
| Power supply feature |
PWR-CC1-400WAC |
PWR-CC1-400WDC |
| Power maximum rating |
400W |
400W |
| Input-voltage range and frequency |
100 to 240 VAC 50 – 60 Hz |
DC: -40 to -72V |
| Power supply efficiency |
80 Plus Silver |
85 % |
| Input current |
6A – 3A |
13 A – 7.25 A |
| Output ratings |
12V 33A |
12 V 33.5 A |
| Output holdup time |
20ms |
2 ms |
| Power supply input receptacles |
IEC 320 C14 |
Terminal block |
| Power cord rating |
10A |
15 A # 14 wire |
Accessories, blanks, and rack-mount options
Table 14. Accessories
| Product number |
Description |
| CAB-CON-USBRJ45 |
Cisco Micro USB to RJ-45 Console Adapter |
| Spares |
|
| C8300-UCPE-FAN= |
Cisco Catalyst 8300 Fan Tray Spare |
Table 15. Blanks
| Product number |
Description |
| C8300-PS-BLANK-1R |
Cisco Catalyst 8300 1RU Power Supply Blank |
| C8300-NIM-BLANK |
Cisco Catalyst 8300 NIM Blank |
| C8300-PIM-BLANK |
Cisco Catalyst 8300 PIM Blank |
| C-M2-BLANK |
Cisco Catalyst M.2 Disk Blank |
| C-E1S-BLANK |
Cisco Catalyst E1.S Disk Blank |
| C-U2-BLANK |
Cisco Catalyst U.2 2.5" Disk Blank |
| Spares |
|
| C8300-PS-BLANK-1R= |
Cisco Catalyst 8300 1RU Power Supply Blank Spare |
| C8300-NIM-BLANK= |
Cisco Catalyst 8300 NIM Blank Spare |
| C8300-PIM-BLANK= |
Cisco Catalyst 8300 PIM Blank Spare |
| C-M2-BLANK= |
Cisco Catalyst M.2 Disk Blank Spare |
| C-E1S-BLANK= |
Cisco Catalyst E1.S Disk Blank Spare |
| C-U2-BLANK= |
Cisco Catalyst U.2 2.5" Disk Blank Spare |
Table 16. Rack mounts
| Product number |
Description |
| C8300-RM-19-1R |
Cisco Catalyst 8300 Rack Mount Kit – 19" |
| C8300-RM-23-1R |
Cisco Catalyst 8300 Rack Mount Kit – 23" |
| C8300-D175-4PT1R |
Cisco Catalyst 8300 Rack Mount Kit 4 Post – 17.5” 1RU |
| C8300-WM-1R |
Cisco Catalyst 8300 Wall Mount Kit – 1RU |
| Spares |
|
| C8300-RM-19-1R= |
Cisco Catalyst 8300 Rack Mount Kit – 19" Spare |
| C8300-RM-23-1R= |
Cisco Catalyst 8300 Rack Mount Kit – 23" Spare |
| C8300-UCPE-4PT= |
Cisco Catalyst 8300 uCPE Rack Mount Kit 4 Post – 1RU Spare |
| C8300-WM-1R= |
Cisco Catalyst 8300 Wall Mount Kit – 1RU Spare |
Optics and transceivers modules
Find the full list of optics and transceivers here.
Table 17. 1 Gbps Small Form-Factor Pluggable (SFP) transceiver options
| Product number |
Description |
| SR – 1 km |
|
| GLC-SX-MMD |
1GBASE-SX SFP, 550 / 1 km over duplex OM2 / OM3 fiber, extended temperature for use in short reach for data center and campus |
| LR – 10 km |
|
| GLC-LH-SMD |
1GBASE-LR SFP, 10 km over duplex SMF, extended temperature for use in aggregation and core applications for data center and campus |
Table 18. 10 Gbps SFP Plus (SFP+) transceiver options
| Product number |
Description |
| SR – 1 km |
|
| SFP-10G-SR |
10GBASE-SR SFP, 300 / 400m over duplex OM3 / OM4 fiber for use in short reach for data center and campus |
| SFP-10G-SR-S |
10GBASE-SR SFP, 300 / 400m over duplex OM3 / OM4 fiber for use in short reach for data center and campus |
| SFP-H10GB-ACU10M |
Active copper cable, 10m for use in Top-of-Rack (ToR) server connections |
| SFP-H10GB-ACU7M |
Active copper cable, 7m for use in ToR server connections |
| LR – 10 km |
|
| SFP-10G-LR |
10GBASE-LR SFP, 10 km over duplex SMF for use in aggregation and core applications for data center and campus |
| SFP-10G-LR-S |
10GBASE-LR SFP, 10 km over duplex SMF for use in aggregation and core applications for data center and campus |
Software features and requirements
Cisco Integrated Management Controller (CIMC) and BIOS are bundled with NFVIS. TACACS access is provided-for CIMC.
Cisco provides a single-vendor and complete end-to-end virtualized solution that includes:
● Range of NFV platforms, including this one, to match different throughput requirements
● Hypervisor operating system that enables virtualization
● Rich catalog of industry-leading VNFs (in VM and container form-factor including Kubernetes), such as the Cisco Catalyst 8000V virtualized router and Cisco ThousandEyes containers
● Cisco SD-WAN Manager orchestrator software
Cisco Network Functions Virtualization Infrastructure Software (NFVIS) hypervisor operating system software installed on these platforms enables an optimized virtualized infrastructure to host guest VNFs. With NFVIS you can natively run VNFs in VMs or a container form factor including Kubernetes. NFVIS also enables core capabilities like backup and restore, N+3 upgrade and rollback upon failure, native IPsec Tunnel and route-distribution/learning capability, sharing of IP between hypervisor and VNF.
Cisco Catalyst 8000V virtualized router VNF software that can be configured in SD-WAN mode or in traditional routing mode. For other VNFs from Cisco and other providers, see the NFVIS release notes.
Cisco SD-WAN Manager orchestrator software, which provides a centralized and single portal that can help you configure and manage all your Cisco Catalyst 8000V VNF instances AND all your NFV platforms enabled by NFVIS, including the provisioning, monitoring, and management of all the guest VNFs.
Table 19. Minimum software requirements
| Product number |
Minimum software requirements |
| C8300-UCPE-1N20 |
● Cisco NFVIS 4.12.1
● Cisco Catalyst 8000V 17.12.1a
● Cisco SD-WAN Manager 20.12.1
|
Cisco Catalyst 8300 Series Edge uCPE platforms are offered only with a mandatory subscription license for Cisco Catalyst 8000V Edge Software that is governed by Cisco DNA Software for SD-WAN and Routing licensing.
Cisco DNA Software subscriptions are common across SD-WAN and traditional routing deployments, giving customers the flexibility to consume the latest technology. All subscription tiers include Cisco Software Support Service (SWSS). Ordering a subscription requires a Smart Account/Virtual Account.
For more details refer to this licensing guide.
Customers who already have surplus Cisco DNA Software subscriptions acquired via a Cisco Enterprise Agreement or a Cisco Managed Services License Agreement or a Cisco Whole Portfolio Agreement are exempt from the requirement to include a new subscription when placing their platform order.
Table 20. Mechanical specifications
| Attribute |
Specifications for C8300-UCPE-1N20 |
| Dimensions (H x W x D) |
1.73” (1RU) x 17.5” x 17.5” |
| Chassis weight |
19 lbs; 8.61 kg |
| Input voltage |
100 to 240 VAC DC: -40 to -72V |
| Operating temperatures |
40C @ 10,000ft (long-term operating) 55C @ 6,000ft (Short-term per GR-63) |
| Storage temperatures |
-40 to +150F (-40 to +70C) |
| Relative humidity operating, nonoperating, noncondensing |
Ambient (noncondensing) operating: 5 to 85% Ambient (noncondensing) non-operating and storage: 5 to 95% |
| Altitude |
Operational: 13,000ft (de-rate 1C/1000ft from 40C for altitudes over 10,000kft) Storage: 15,000kft |
Table 21. Safety and compliance
| Description |
Specifications |
| Safety certifications |
IEC 62368-1 3rd: 2018 EN 62368-1:2020+A11:2020 UL 62368-1: 2021 CAN/CSA-C22.2 No. 62368-1-19 AS/NZS 62368.1:2018 UL 60950-1 Second Edition CAN/CSA-C22.2 No. 60950-1-07 Second Edition |
| EMC |
● ICES-003 Issue 7
● EN 55032
● CISPR 32
● CNS 15936
● QCVN 118/BTTTT
● VCCI-CISPR 32
● EN IEC 61000-3-2
● EN 61000-3-3
● KS C 9610-3-3
● NM EN 61000-3-2
● NM EN 61000-3-3
● EN 301 489-1
● EN 301 489-19
● EN 301 489-52
● KS X 3124
● KS X 3129
● QCVN 18/BTTTT
● QCVN 86/BTTTT
|
| EMC (Immunity) |
● EN 55035
● CISPR 35
● KS C 9835
● TCVN 7317
● EN 61000-6-1
● EN 301 489-1
● EN 301 489-19
● EN 301 489-52
● KS X 3124
● KS X 3129
● QCVN 18/BTTTT
● QCVN 86/BTTTT
|
| EMC (ETSI/EN) |
Cisco Customer Experience support services for Catalyst 8000 platforms and Cisco DNA Software for SD-WAN and Routing.
This section discusses the Cisco support services available for Catalyst 8000 platforms and associated Cisco DNA Software for SD-WAN and Routing, as well as optional support service offers.
● Catalyst 8000 platforms: Cisco Solution Support is the default and recommended Cisco support service. However, Cisco Solution Support is not mandatory; it can be removed or replaced with another Cisco support service or partner service per the customer’s preference.
● Cisco DNA Software for SD-WAN and Routing: Cisco Solution Support is the default Cisco support service. However, Cisco Solution Support is not mandatory; the customer may choose to use the Cisco Subscription Embedded Software Support included with the purchase of this software.
Note:
● When Solution Support is selected, it must be ordered on both the Catalyst 8000 platform and Cisco DNA Software for SD-WAN and Routing for complete customer entitlement to this premium support service.
● Customers with SD-WAN and Routing who have Solution Support or Cisco Subscription Embedded Software Support are entitled to maintenance releases and software updates for Cisco DNA SD-WAN and Routing software only. The support for the Catalyst 8000 platform’s OS and network stack, along with OS updates, is covered by the support contract on the Catalyst 8000 platform.
Cisco Solution Support is a premium support purpose-built for today’s multiproduct, multivendor network environments and provides:
● A primary point of contact centralizing support across a solution deployment
● Solution, product, and interoperability expertise
● No requirement for customers to isolate their issue to a product to open a case
● 30-minute service response objective for Severity 1 and 2 cases
● Prioritized case handling over product support cases
● Product support team coordination (Cisco and Solution Support Alliance Partners)
● Accountability for multiproduct, multivendor issue management from first call to resolution, no matter where the issue resides
Learn more about Cisco Solution Support at www.cisco.com/go/solutionsupport.
Cisco Subscription Embedded Software Support includes:
Access to support and troubleshooting via online tools and web case submission. Case severity or escalation guidelines are not applicable.
Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist by telephone, or web case submission and online tools with application software use and troubleshooting issues.
Access to www.cisco.com, providing helpful technical and general information on Cisco products, as well as access to Cisco’s online Software Center library.
Note:
● No additional products or fees are required to receive embedded support for Cisco DNA Software for SD-WAN and Routing. However, if using embedded support for this software, hardware support for the Catalyst 8000 platforms must be purchased separately, as Cisco Subscription Embedded Software Support does not cover hardware. In this case, Cisco Smart Net Total Care® Service is recommended for Catalyst 8000 platforms.
Table 22. Cisco environmental sustainability information
| Sustainability topic |
Reference |
|
| General |
Information on product-material-content laws and regulations |
|
| Information on electronic waste laws and regulations, including our products, batteries, and packaging |
||
| Information on product takeback and reuse program |
||
| Sustainability inquiries |
Contact: csr_inquiries@cisco.com |
|
| Material |
Product packaging weight and materials |
Contact: environment@cisco.com |
All orderable SKUs are mentioned above in their respective sections.
To place an order, visit the Cisco Commerce ordering page. To download software, visit the Cisco Software Download center.
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Cisco Catalyst 8300 Series Edge uCPE platforms come standard with a Cisco limited 1-year return-to-factory hardware warranty. For more information, refer to: https://www.cisco.com/c/en/us/products/warranties/warranty-c99-744450.html.
● Cisco Catalyst 8200 Series Edge uCPE data sheet
● Cisco Enterprise Networking Compute System data sheet
● Cisco Enterprise NFV Infrastructure Software
● Cisco Catalyst 8000V Edge Software router data sheet
● Cisco Catalyst SD-WAN Manager orchestrator software
● Cisco Cloud Native Service-Chain with Kubernetes
● Cisco Enterprise NFV Open Ecosystem and Partner VNFs
● Cisco Commerce ordering
● Cisco Software Download center
Table 23. Document history
| Topic |
Described in |
Date |
| First version at launch |
Whole document |
November 27, 2023 |