Field Notice: FN - 62830 - CRS16 - Grille Has Loose Louvres Which May Rattle When CRS Fans Are Operating - Procedure to Fix the Louvres is Available

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Updated:June 6, 2007
Document ID:FN62830

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June 6, 2007

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Product

Top Assembly Number

Comments

Part Number

Revision

CRS-16-LCC-BCK-CM

800-28961-01

B0

See date range

CRS-16-LCC-R-GRL

800-28961-01

B0

Problem Description

The CRS-1 16 slot line card chassis rear grill shipped between December 21, 2006 and April 30, 2007 may have loose louvres on the grille. There can be a rattling noise when the router is powered on, yet this does not affect the product functionality.

Background

In some instances, the locking tabs that fix the louvres in place may not have been twisted in the manufacturing assembly operation, resulting in vibrating louvres.

Problem Symptoms

Excess noise will occur from the vibrating louvres.

Workaround/Solution

Solutions

1) Procedure to fix the louvres

or

2) RMA the grille

All RMAs will need to be fulfilled from Manufacturing, so code all RMAs related to this Field Notice as:

Service Level: Mfg New - 3rd Bus Day

Failure Class: Administrative Request

Failure Code: Field Notice Alert

Revision History

Revision

Date

Comment

1.0

06-JUN-2007

Initial Public Release

For More Information

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