Field Notice: FN - 72042 - Patch ap368461 Might Cause WebDav File Replication to Fail on ProfileServers That Use BroadWorksFileRepos - Software Upgrade Recommended

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	08-Feb-21	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number	Comments
NON-IOS	Application Patches	23.0	23.0.2020.06, 23.0.2020.07, 23.0.2020.08

Defect Information

Defect ID	Headline
CSCvf34445	There were no defects filed with this field notice at the time of publication.

Problem Description

Patch ap368461 might cause WebDav file replication to fail on ProfileServers that use BroadWorksFileRepos.

When attempting to replicate a new directory on the peer, this entry will be seen in the FileReposLog:

Replicator (server_address): Replication failed with the following error code : 501 [Op: MKCOL, uri: http://server_address/new_directory]

Background

Note: This field notice was originally posted in the BroadSoft Xchange portal and has been moved over to Cisco.com as-is for historical purposes.

Problem Symptom

Any device management requests that create a new directory will not replicate to peer ProfileServers over WebDav.

Workaround/Solution

BroadWorks patches can now be downloaded through the Cisco Software Download Center after logging in with your Cisco.com (CCO) account.

The version of BroadWorks that is currently deployed as well as the patches currently activated can be checked by executing the get versions all command from the CLI. More information on how to check the patch level can be found in the Cisco BroadWorks Maintenance Guide.

Workaround

Either remove patch ap368461 or perform a syncPeer from the CLI:

PS_CLI/Applications/BroadworksFileRepos/FileReplication/Tools> syncPeer <peer_name>

Patch

Patch AP.platform.23.0.1075.ap375264 is now available for download through the Cisco Software Download Center.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email or telephone

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