Field Notice: FN - 72054 - AP.as.22.0.1123.ap372757 Will Fail to Apply on Systems With More Than 50 Service Providers / Enterprises - Software Upgrade Recommended

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Updated:February 15, 2021

Document ID:FN72054

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	08-Feb-21	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number	Comments
NON-IOS	Application Patches	22.0	22.0.2020.04

Defect Information

Defect ID	Headline
CSCvf34445	There were no defects filed with this field notice at the time of publication.

Problem Description

AP.as.22.0.1123.ap372757 fails to apply on systems with greater than 50 service providers / enterprises.

Bad patch AP.as.22.0.1123.ap372757 has been regenerated and the bad patch and its dependencies have been removed from PB.as.22.0.1123.20200401.

AP.as.22.0.1123.ap372757
AP.as.22.0.1123.ap373647
AP.as.22.0.1123.ap374109

Background

Note: This field notice was originally posted in the BroadSoft Xchange portal and has been moved over to Cisco.com as-is for historical purposes.

Problem Symptom

The upgrade will roll back.

Workaround/Solution

BroadWorks patches can now be downloaded through the Cisco Software Download Center after logging in with your Cisco.com (CCO) account.

The version of BroadWorks that is currently deployed as well as the patches currently activated can be checked by executing the get versions all command from the CLI. More information on how to check the patch level can be found in the Cisco BroadWorks Maintenance Guide.

Workaround

None

Patch

AP.as.22.0.1123.ap372757 has been regenerated to correct the failure to apply on systems with more than 50 service providers / enterprises.

Old Patch Details

AP.as.22.0.1123.ap372757.Linux-x86_64.zip, md5sum = 8727b3da4ded52ab037cc5c0626280b6

New Patch Details

AP.as.22.0.1123.ap372757.Linux-x86_64.zip, md5sum = 5c2a45abadc40a76ebaa333b04843d04

Discard the old version of the patch and download the new version from Xchange.

Bundle

Patch bundle PB.as.22.0.1123.20200401 has been regenerated and released without the patches listed in the Patch section.

Old Bundle Details

PB.as.22.0.1123.pb20200401, md5sum = a60a7544ee636a29cfc7c96d3eefb408

New Bundle Details

PB.as.22.0.1123.pb20200401, md5sum = d83c2c20f38ee8b38148f48fb6d35cbe

Discard the old version of the patch bundle and download the new version from Xchange.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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