Field Notice: FN - 72243 - Patch AP.ns.22.0.1123.ap376630 Can Take an Excessive Amount of Time to Install - Software Upgrade Recommended

Available Languages

Updated:September 27, 2021
Document ID:FN72243

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
20-Sep-21
Initial Release

Products Affected

Affected OS Type Affected Software Product Affected Release Affected Release Number Comments
NON-IOS
Application Patches
22.0
22.0.2020.12, 22.0.2021.01, 22.0.2021.02, 22.0.2021.03, 22.0.2021.04, 22.0.2021.05, 22.0.2021.06, 22.0.2021.07
Cisco BroadWorks Release 22
NON-IOS
Base Software
RI
RI.2020.12, RI.2021.01, RI.2021.02, RI.2021.03, RI.2021.04, RI.2021.05, RI.2021.06, RI.2021.07
Cisco BroadWorks Release Independent

Defect Information

Defect ID Headline
CSCvw77810 [TAC] QA1 NS : unable to delete XS node

Problem Description

Cisco BroadWorks Patch AP.ns.22.0.1123.ap376630 might take hours to install.

Background

There is an efficiency issue in the SQL upgrade script in AP.ns.22.0.1123.ap376630.

The Network Server (NS) on which the patch is installed will be unavailable until the patch is fully installed.

Problem Symptom

Depending on the size of the database (DB), the patch AP.ns.22.0.1123.ap376630 might take hours to install. This should not occur if the DB is small.

Workaround/Solution

This Cisco BroadWorks patch has been rereleased to include a fix that prevents this issue.

Release 22

BroadWorks patches can be downloaded through the Cisco Software Download Center after logging in with your Cisco.com (CCO) account.

The version of BroadWorks that is currently deployed as well as the patches currently activated can be checked by executing the get versions all command from the CLI. More information on how to check the patch level can be found in the Cisco BroadWorks Maintenance Guide.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

My Notifications—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.

Was this Document Helpful?

FeedbackFeedback

Contact Cisco

This Document Applies to These Products