Field Notice: FN - 72491 - New Version of BroadWorks Patch ap382824 Released - Software Upgrade Recommended

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Updated:October 21, 2022

Document ID:FN72491

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Revision History

Revision	Publish Date	Comments
1.0	14-Oct-22	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number	Comments
NON-IOS	Application Patches	22.0	22.0.2016.11, 22.0.2016.12, 22.0.2017.01, 22.0.2017.02, 22.0.2017.03, 22.0.2017.04, 22.0.2017.05, 22.0.2017.06, 22.0.2017.07, 22.0.2017.08, 22.0.2017.09, 22.0.2017.10, 22.0.2017.11, 22.0.2017.12, 22.0.2018.01, 22.0.2018.02, 22.0.2018.03, 22.0.2018.04, 22.0.2018.05, 22.0.2018.06, 22.0.2018.07, 22.0.2018.08, 22.0.2018.09, 22.0.2018.10, 22.0.2018.11, 22.0.2018.12, 22.0.2019.01, 22.0.2019.02, 22.0.2019.03, 22.0.2019.04, 22.0.2019.05, 22.0.2019.06, 22.0.2019.07, 22.0.2019.08, 22.0.2019.09, 22.0.2019.10, 22.0.2019.11, 22.0.2019.12, 22.0.2020.01, 22.0.2020.02, 22.0.2020.03, 22.0.2020.04, 22.0.2020.05, 22.0.2020.06, 22.0.2020.07, 22.0.2020.08, 22.0.2020.09, 22.0.2020.10, 22.0.2020.11, 22.0.2020.12, 22.0.2021.01, 22.0.2021.02, 22.0.2021.03, 22.0.2021.04, 22.0.2021.05, 22.0.2021.06, 22.0.2021.07, 22.0.2021.08, 22.0.2021.09, 22.0.2021.10, 22.0.2021.11, 22.0.2021.12, 22.0.2022.01, 22.0.2022.02, 22.0.2022.03, 22.0.2022.04, 22.0.2022.05, 22.0.2022.06, 22.0.2022.07, 22.0.2022.08, 22.0.2022.09	Cisco BroadWorks Release 22
NON-IOS	Application Patches	23.0	23.0.2018.12, 23.0.2019.01, 23.0.2019.02, 23.0.2019.03, 23.0.2019.04, 23.0.2019.05, 23.0.2019.06, 23.0.2019.07, 23.0.2019.08, 23.0.2019.09, 23.0.2019.10, 23.0.2019.11, 23.0.2019.12, 23.0.2020.01, 23.0.2020.02, 23.0.2020.03, 23.0.2020.04, 23.0.2020.05, 23.0.2020.06, 23.0.2020.07, 23.0.2020.08, 23.0.2020.09, 23.0.2020.10, 23.0.2020.11, 23.0.2020.12, 23.0.2021.01, 23.0.2021.02, 23.0.2021.03, 23.0.2021.04, 23.0.2021.05, 23.0.2021.06, 23.0.2021.07, 23.0.2021.08, 23.0.2021.09, 23.0.2021.10, 23.0.2021.11, 23.0.2021.12, 23.0.2022.01, 23.0.2022.02, 23.0.2022.03, 23.0.2022.04, 23.0.2022.05, 23.0.2022.06, 23.0.2022.07, 23.0.2022.08, 23.0.2022.09	Cisco BroadWorks Release 23
NON-IOS	Application Patches	24.0	24.0.2020.07, 24.0.2020.08, 24.0.2020.09, 24.0.2020.10, 24.0.2020.11, 24.0.2020.12, 24.0.2021.01, 24.0.2021.02, 24.0.2021.03, 24.0.2021.04, 24.0.2021.05, 24.0.2021.06, 24.0.2021.07, 24.0.2021.08, 24.0.2021.09, 24.0.2021.10, 24.0.2021.11, 24.0.2021.12, 24.0.2022.01, 24.0.2022.02, 24.0.2022.03, 24.0.2022.04, 24.0.2022.05, 24.0.2022.06, 24.0.2022.07, 24.0.2022.08, 24.0.2022.09	Cisco BroadWorks Release 24

Defect Information

Defect ID	Headline
CSCwd16924	Patch ap382824 fails to install Java JDK version 1.8.0_322

Problem Description

Patch ap382824 results in the failure to install Java JDK (Java Development Kit) version 1.8.0_322.

Background

An issue with the packaging of the original version of patch ap382824 results in the failure to install Java JDK version 1.8.0_322. This issue only occurs with SWManager revision 1030531 and later.

Problem Symptom

When the previous version of ap382824 is applied with SWManager revision 1030531 or later, the /usr/local/java/jdk1.8.0_322 directory is empty, and the active version of Java is still 1.8.0_312.

Workaround/Solution

Customers who have previously downloaded ap382824 should download and apply the corresponding corrective patch(es) in this list:

Platform Patch Version 23
- AP.platform.23.0.1075.ap382824
- MD5sum - 96bda5dc8c90bc5d580e1c4542598e77

BroadWorks Application Server 22
- AP.as.22.0.1123.ap382824
- MD5sum - bf374f945bf621f31b2eb934f6e75f83

BroadWorks Database Server 22
- AP.dbs.22.0.1123.ap382824
- MD5sum - ae41b9522bec1ec5067a851803ae71f0

BroadWorks Network Database Server 22
- AP.nds.22.0.1123.ap382824
- MD5sum - 1c43176fff062f61fac1c0c90a53d613

BroadWorks Network Function Manager 22
- AP.nfm.22.0.1123.ap382824
- MD5sum - 34d323123ccb2e9ddd9a9440ee93fb84

BroadWorks Network Server 22
- AP.ns.22.0.1123.ap382824
- MD5sum - 462e8fbcfef5f7380cfb1064ee40d3ae

BroadWorks Profile Server 22
- AP.ps.22.0.1123.ap382824
- MD5sum - fef045ed15431138556732eb9f266573

BroadWorks Messaging Server 22
- AP.ums.22.0.1123.ap382824
- MD5sum - 213f2ba16f0d5c9f8e9656b7ffae4753

BroadWorks Execution Server 22
- AP.xs.22.0.1123.ap382824
- MD5sum - eadeec1c84902f322e624d06e545c69b

BroadWorks Xtended Services Platform 22
- AP.xsp.22.0.1123.ap382824
- MD5sum - 407407b36a3ef85bcf6201bde67167bd

BroadWorks Application Server 24
- AP.as.24.0.944.ap382824
- MD5sum - 52cc38d91244e2c6608d718d6b4ba1ea

For More Information

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