Critical Temperature Condition is Observed

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Updated:October 26, 2023
Document ID:221135

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    Critical temperature condition is observed

    ICSeverity

    1 - Alert

    Impact

    Rising temperature could cause device shutdown.

    Description

    This message indicates that there is an environmental condition on the device. This could be the temperature readings at various sensors, power supply voltage readings, or RPMs on the various fans. Inside the message text, it can report which sensor or location has seen a condition, and the criticality of the reading.

    SyslogMessage

    ENVIRONMENTAL-1-ALERT

    MessageSample

    Oct  8 15:27:38 <> %ENVIRONMENTAL-1-ALERT: Temp: Inlet x Location: Rx State: Critical Reading: xx Celsius

    ProductFamily

    • Cisco 4000 Series Integrated Services Routers
    • Cisco cBR Series Converged Broadband Routers

    Regex

    N/A

    Recommendation

    Verify the cards, fans, and chassis status with show environment, show platform or show module, and show logging commands. You need to dispatch a local technician to verify the ambient temperature, airflow, and filter status on the device. Please engage with the support engineer if the issue persists.

    Commands

    #show version

    #show logging

    #show module

    #show environment all

    #show platform

    #show clock

    #show inventory

    Revision History

    Revision Publish Date Comments
    1.0
    26-Oct-2023
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

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    This Document Applies to These Products