Understanding Cisco's contracts
Cisco Offers
When you purchase a Cisco Offer, one or more sets of terms will apply to you: General Terms, Supplemental Terms, and Offer Descriptions. See the tabs below to learn about the various types of contract terms.
General Terms
Cisco's General Terms (PDF) are the base terms that apply to all Cisco hardware, software, cloud services, subscriptions, and technical support and maintenance included in a Cisco Offer. These General Terms replace Cisco's End User License Agreement (EULA).
Supplemental Terms
Supplemental Terms apply in certain countries (namely, Australia, Italy, and Japan), to specific types of Cisco Offers (e.g., hardware as a service), or for buying programs.
Offer Descriptions
Offer Descriptions apply to certain Cisco Offers, and they provide essential product-specific information such as unique use terms, support, and where to find data protection materials.
Related contract resources
Visit the Trust Portal for information about how Cisco uses and secures data, including how we process personal data under the Data Protection Agreement, Privacy Data Sheets, and the Information Security Exhibit
Visit our Data Protection Agreement portal
Information about the warranties applicable to Cisco Offers
Information about open source software used in Cisco Offers
Information about export controls that relate to Cisco Offers and Cisco Services
Cisco's transfer and re-use policy (PDF) for moving use rights in software to individuals or entities
Cisco's portability policy (PDF) for moving software licenses between your devices
Cisco's end-of-life policy for Cisco Offers
Translations of General Terms
The General Terms are available in the following languages in addition to English.