Perform Preliminary Checks

After successfully logging into the console, you must perform some preliminary checks to verify the default setup. If any setup issue is detected when these checks are performed, take corrective action before making further configurations.


Note

The output of the examples in the procedures is not from the latest software release. The output will change for any explicit references to the current release.

Verify Status of Hardware Components

To verify the status of all the hardware components installed on the NCS 1002, perform the following procedure.

Before you begin

Ensure that all the required hardware components have been installed on the NCS 1002. For installation details, see Cisco Network Convergence System 1000 Series Hardware Installation Guide.

Procedure

Step 1

show platform

When you execute this command from the Cisco IOS XR EXEC mode, the status of the Cisco IOS XR is displayed.

Verify that the node state is Operational and admin state is UP.

Example:

RP/0/RP0/CPU0:ios# show platform
Wed Feb 28 03:28:40.004 UTC
Node              Type                       State             Config state
--------------------------------------------------------------------------------
0/RP0/CPU0        NCS1K-CNTLR(Active)        IOS XR RUN        NSHUT

  1. If the Cisco IOS XR is not operational, no output is shown in the result. In this case, verify the state of service domain router (SDR) on the node using the show sdr command in Cisco IOS XR mode.

    The following example shows sample output from the show sdr command in Cisco IOS XR mode. 

    RP/0/RP0/CPU0:ios# show sdr
Wed Feb 28 03:28:45.845 UTC
Type                  NodeName       NodeState      RedState       PartnerName
--------------------------------------------------------------------------------
RP                    0/RP0/CPU0     IOS XR RUN     ACTIVE         NONE
NCS1K-CNTLR           0/RP0          OPERATIONAL                   N/A
Step 2

admin

Enters System Admin EXEC mode.

Example:

 RP/0/RP0/CPU0:ios# admin
Step 3

show platform

Displays information and status for each node in the system.

Example:

sysadmin-vm:0_RP0# show platform
Wed Feb  28 03:31:53.672 UTC
Location  Card Type               HW State      SW State      Config State
----------------------------------------------------------------------------
0/0       NCS1002-K9              OPERATIONAL   N/A           NSHUT
0/RP0     NCS1K-CNTLR             OPERATIONAL   OPERATIONAL   NSHUT
0/FT0     NCS1K-FTA               OPERATIONAL   N/A           NSHUT
0/FT1     NCS1K-FTA               OPERATIONAL   N/A           NSHUT
0/FT2     NCS1K-FTA               OPERATIONAL   N/A           NSHUT

Verify that all components of the NCS 1002 are displayed in the result. The software state and the hardware state must be in the OPERATIONAL state. The various hardware and software states are:

Hardware states:

  • OPERATIONAL—Node is operating normally and is fully functional.

  • POWERED_ON—Power is on and the node is booting up.

  • FAILED—Node is powered on but has experienced some internal failure.

  • PRESENT—Node is in the shutdown state.

  • OFFLINE—User has changed the node state to OFFLINE. The node is accessible for diagnostics.

Software states:

  • OPERATIONAL—Software is operating normally and is fully functional.

  • SW_INACTIVE—Software is not completely operational.

  • FAILED—Software is operational but the card has experienced some internal failure.

Step 4

show platform detail

Displays the hardware and software states, and other details of the node.

Example:

sysadmin-vm:0_RP0# show platform detail
Wed Feb  28 03:33:14.557 UTC

Platform Information for 0/0
 PID :               NCS1002-K9
 Description :       "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Event OK"

Platform Information for 0/RP0
 PID :               NCS1K-CNTLR
 Description :       "Network Convergence System 1000 Controller"
 VID/SN :            V03
 HW Oper State :     OPERATIONAL
 SW Oper State :     OPERATIONAL
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Event OK"

Platform Information for 0/FT0
 PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"

Platform Information for 0/FT1
 PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"

Platform Information for 0/FT2
PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"
Step 5

show inventory

Displays the details of the physical entities of the NCS 1002 along with the details of QSFPs and CFPs when you execute this command in the Cisco IOS XR EXEC mode.

Example:

RP/0/RP0/CPU0:ios# show inventory
Fri May 18 10:46:51.323 UTC
NAME: "0/0", DESCR: "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
PID: NCS1002-K9        , VID: V03, SN: CAT2116B170

NAME: "0/0-Optics0/0/0/1", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: SPQCELRCDFB       , VID: 01 , SN: G9I2011804      

NAME: "0/0-Optics0/0/0/4", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: TR-FC13L-N00      , VID: 01 , SN: INGAJ0930306    

NAME: "0/0-Optics0/0/0/6", DESCR: "Cisco CFP2 DWDM Pluggable Optics"
PID: ONS-CFP2-WDM      , VID: V01 , SN: OUK1936006S

NAME: "0/0-Optics0/0/0/7", DESCR: "Cisco 4x10GE QSFP+ LR-S Pluggable Optics Module"
PID: QSFP-4X10G-LR-S   , VID: V02 , SN: INL20410069     

NAME: "0/0-Optics0/0/0/8-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC1907074R     
          
NAME: "0/0-Optics0/0/0/9", DESCR: "Cisco 40GE QSFP+ SR4 Pluggable Optics Module"
PID: QSFP-40G-SR4      , VID: V03 , SN: JFQ20332088     
          
NAME: "0/0-Optics0/0/0/10", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: SPQCELRCDFB       , VID: 01 , SN: GAV2008935      
          
NAME: "0/0-Optics0/0/0/11-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC190707YP     
          
NAME: "0/0-Optics0/0/0/17-LANE1", DESCR: "Cisco 10G SFP SR Pluggable Optics Module"
PID: SFP-10G-SR        , VID: V03 , SN: JUR1904073P     
          
NAME: "0/0-Optics0/0/0/18", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: FTLC1151RDPL      , VID: A0 , SN: UVE1C6C         
          
NAME: "0/0-Optics0/0/0/19", DESCR: "Cisco CFP2 DWDM Pluggable Optics"
PID: ONS-CFP2-WDM      , VID: V05 , SN: OVE204404PA
          
NAME: "0/0-Optics0/0/0/21", DESCR: "Cisco 4x10GE QSFP+ LR-S Pluggable Optics Module"
PID: QSFP-4x10G-LR-S   , VID: V01 , SN: INL20200012     
          
NAME: "0/0-Optics0/0/0/22-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC190707YS     
          
NAME: "0/0-Optics0/0/0/23", DESCR: "Cisco 40GE QSFP+ SR4 Pluggable Optics Module"
PID: QSFP-40G-SR4      , VID: V03 , SN: JFQ2033201H     
          
NAME: "0/0-Optics0/0/0/24", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: FTLC1151RDPL      , VID: A0 , SN: UWD2QMM         
          
NAME: "0/0-Optics0/0/0/25-LANE1", DESCR: "Cisco 10G SFP ER Pluggable Optics Module"
PID: SFP-10G-ER        , VID: V02 , SN: ONT213100BW     
          
NAME: "0/RP0", DESCR: "Network Convergence System 1000 Controller"
PID: NCS1K-CNTLR       , VID: V04, SN: CAT2052B0FZ
          
NAME: "Rack 0", DESCR: "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
PID: NCS1002-K9        , VID: V03, SN: CAT2116B170
          
NAME: "0/FT0", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/FT1", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/FT2", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/PM0", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC      , VID: V01, SN: POG2041J0BW
          
NAME: "0/PM1", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC      , VID: V01, SN: POG2041J01C

You can verify if any QSFP or CFP has been removed from the NCS 1002.

Verify Node Status

You can verify the operational status of all the nodes using the show platform command. You can execute this command independently from both the Cisco IOS XR EXEC and System Admin EXEC modes.

To verify the operational status of all the nodes, perform the following procedure.

Procedure

Step 1

show platform

When you execute this command from the XR EXEC mode, the status of the Cisco IOS XR is displayed.

Verify that the node state is Operational and admin state is UP.

Example:

RP/0/RP0/CPU0:ios# show platform
Wed Feb 28 03:28:40.004 UTC
Node              Type                       State             Config state
--------------------------------------------------------------------------------
0/RP0/CPU0        NCS1K-CNTLR(Active)        IOS XR RUN        NSHUT

If the Cisco IOS XR is not operational, no output is shown in the result. In this case, verify the state of SDR on the node using the show sdr command in the System Admin EXEC mode.

Step 2

admin

Enters System Admin EXEC mode.

Example:

 RP/0/RP0/CPU0:ios# admin
Step 3

show platform

Displays information and status for each node in the system.

Example:

sysadmin-vm:0_RP0# show platform
Wed Feb  28 03:31:53.672 UTC
Location  Card Type               HW State      SW State      Config State
----------------------------------------------------------------------------
0/0       NCS1002-K9              OPERATIONAL   N/A           NSHUT
0/RP0     NCS1K-CNTLR             OPERATIONAL   OPERATIONAL   NSHUT
0/FT0     NCS1K-FTA               OPERATIONAL   N/A           NSHUT
0/FT1     NCS1K-FTA               OPERATIONAL   N/A           NSHUT
0/FT2     NCS1K-FTA               OPERATIONAL   N/A           NSHUT

Verify that all the modules of the NCS 1002 are displayed in the result. The software state and the hardware state must be in the OPERATIONAL state. The various hardware and software states are:

Hardware states:

  • OPERATIONAL—Node is operating normally and is fully functional.

  • POWERED_ON—Power is on and the node is booting up.

  • FAILED—Node is powered on but has experienced some internal failure.

  • PRESENT—Node is in the shutdown state.

  • OFFLINE—User has changed the node state to OFFLINE. The node is accessible for diagnostics.

Software states:

  • OPERATIONAL—Software is operating normally and is fully functional.

  • DIAG_MODE—User has changed the card state to OFFLINE for diagnosis.

  • SW_INACTIVE—Software is not completely operational.

  • FAILED—Software is operational but the card has experienced some internal failure.

Step 4

show platform detail

Displays the hardware and software states, and other details of the node.

Example:

sysadmin-vm:0_RP0# show platform detail
Wed Feb  28 03:33:14.557 UTC

Platform Information for 0/0
 PID :               NCS1002-K9
 Description :       "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Event OK"

Platform Information for 0/RP0
 PID :               NCS1K-CNTLR
 Description :       "Network Convergence System 1000 Controller"
 VID/SN :            V03
 HW Oper State :     OPERATIONAL
 SW Oper State :     OPERATIONAL
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Event OK"

Platform Information for 0/FT0
 PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"

Platform Information for 0/FT1
 PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"

Platform Information for 0/FT2
PID :               NCS1K-FTA
 Description :       "Network Convergence System 1000 Fan"
 VID/SN :            V01
 HW Oper State :     OPERATIONAL
 SW Oper State :     N/A
 Configuration :     "NSHUT RST"
 HW Version :        0.1
 Last Event :        HW_EVENT_OK
 Last Event Reason : "HW Operational"

Verify Software Version

The NCS 1002 is shipped with the Cisco IOS XR software pre-installed. Verify that the latest version of the software is installed. If a newer version is available, perform a system upgrade. This will install the newer version of the software and provide the latest feature set on the NCS 1002.

To verify the version of Cisco IOS XR software running on the NCS 1002, perform the following procedure.

Procedure

show version

Displays the software version and details such as system uptime.

Example:

RP/0/RP0/CPU0:ios# show version     
Wed Feb 10 19:35:38.274 IST
Cisco IOS XR Software, Version 7.3.1.45I
Copyright (c) 2013-2021 by Cisco Systems, Inc.

Build Information:
 Built By     : ingunawa
 Built On     : Tue Feb  9 11:45:12 PST 2021
 Built Host   : iox-lnx-068
 Workspace    : /auto/iox-lnx-068-san1/prod/7.3.1.45I.SIT_IMAGE/ncs1k/ws
 Version      : 7.3.1.45I
 Location     : /opt/cisco/XR/packages/
 Label        : 7.3.1.45I

cisco NCS-1002 () processor
System uptime is 3 hours 37 minutes

What to do next

Verify the result to ascertain whether a system upgrade is required. If the upgrade is required, see the Perform System Upgrade and Install Feature Packages chapter.

Verify Firmware Version

The firmware on various hardware components of the NCS 1002 must be compatible with the installed Cisco IOS XR image. Incompatibility may cause the NCS 1002 to malfunction.

To verify the firmware version, perform the following procedure.

Procedure

Step 1

show hw-module fpd 


Wed Feb 10 19:35:29.371 IST

Auto-upgrade:Disabled
                                                                      FPD Versions
                                                                     =================
Location   Card type             HWver FPD device       ATR Status   Running Programd
-----------------------------------------------------------------------------------
0/0        NCS1002-K9            1.2   CDSP_PORT_05         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_06         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_12         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_13         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_19         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_20         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_26         CURRENT    3.77    3.77  
0/0        NCS1002-K9            1.2   CDSP_PORT_27         CURRENT    3.77    3.77  
0/0        NCS1002-K9            2.0   CFP2_PORT_05         CURRENT    4.40    4.40  
0/0        NCS1002-K9            2.1   CFP2_PORT_06         CURRENT    5.52    5.52  
0/0        NCS1002-K9            2.1   CFP2_PORT_12         CURRENT    5.52    5.52  
0/0        NCS1002-K9            0.0   CFP2_PORT_13         CURRENT    1.01    1.01  
0/0        NCS1002-K9            2.1   CFP2_PORT_19         CURRENT    5.52    5.52  
0/0        NCS1002-K9            2.1   CFP2_PORT_20         CURRENT    5.52    5.52  
0/0        NCS1002-K9            4.2   CFP2_PORT_26         CURRENT    3.20    3.20  
0/0        NCS1002-K9            2.1   CFP2_PORT_27         CURRENT    5.52    5.52  
0/0        NCS1002-K9            0.1   CTRL_BKP_LOW     B   CURRENT            2.23  
0/0        NCS1002-K9            0.1   CTRL_BKP_UP      B   CURRENT            2.23  
0/0        NCS1002-K9            0.1   CTRL_FPGA_LOW        CURRENT    2.23    2.23  
0/0        NCS1002-K9            0.1   CTRL_FPGA_UP         CURRENT    2.23    2.23  
0/RP0      NCS1K-CNTLR           0.1   BIOS_Backup      BS  CURRENT           15.10  
0/RP0      NCS1K-CNTLR           0.1   BIOS_Primary      S  CURRENT   15.10   15.10  
0/RP0      NCS1K-CNTLR           0.1   Daisy_Duke_BKP   BS  CURRENT            0.20  
0/RP0      NCS1K-CNTLR           0.1   Daisy_Duke_FPGA   S  CURRENT    0.20    0.20  
0/PM0      NCS1K-2KW-AC          0.0   PO-PriMCU            CURRENT    4.00    4.00  
0/PM1      NCS1K-2KW-AC          0.0   PO-PriMCU            CURRENT    4.00    4.00

Displays the firmware information of various hardware components of the NCS 1002 in the Cisco IOS XR EXEC mode.

In the above output, some of the significant fields are:

  • FPD Device—Name of the hardware component such as FPD, CFP, and so on.

  • ATR—Attribute of the hardware component. Some of the attributes are:

    • B—Backup Image

    • S—Secure Image

    • P—Protected Image

  • Status— Upgrade status of the firmware. The different states are:

    • CURRENT—The firmware version is the latest version.

    • READY—The firmware of the FPD is ready for an upgrade.

    • NOT READY—The firmware of the FPD is not ready for an upgrade.

    • NEED UPGD—A newer firmware version is available in the installed image. It is recommended that an upgrade be performed.

    • RLOAD REQ—The upgrade has been completed, and the ISO image requires a reload.

    • UPGD DONE—The firmware upgrade is successful.

    • UPGD FAIL— The firmware upgrade has failed.

    • BACK IMG—The firmware is corrupted. Reinstall the firmware.

    • UPGD SKIP—The upgrade has been skipped because the installed firmware version is higher than the one available in the image.

  • Running—Current version of the firmware running on the FPD.

Step 2

show hw-module slice slice_number

Displays the slice and Datapath FPGA (DP-FPGA) information of the NCS 1002.

Example:

  RP/0/RP0/CPU0:ios# show hw-module slice 0
Wed Feb 28 04:01:45.828 UTC
Slice ID:                0
Status:                  Provisioned
Client Bitrate:          10
Trunk Bitrate:           100
DP FPGA FW Type:         XMG1
DP FPGA FW Version:      01.01
HW Status:               CURRENT

Encryption Supported:    FALSE
LLDP Drop Enabled:       FALSE
Client Port -   Trunk Port          CoherentDSP0/0/0/5   CoherentDSP0/0/0/6
Traffic Split Percentage

TenGigECtrlr0/0/0/0/1                            100                   0
TenGigECtrlr0/0/0/0/2                            100                   0
TenGigECtrlr0/0/0/0/3                            100                   0
TenGigECtrlr0/0/0/0/4                            100                   0
TenGigECtrlr0/0/0/1/1                            100                   0
TenGigECtrlr0/0/0/1/2                            100                   0
TenGigECtrlr0/0/0/1/3                            100                   0
TenGigECtrlr0/0/0/1/4                            100                   0
TenGigECtrlr0/0/0/2/1                              0                 100
TenGigECtrlr0/0/0/2/2                              0                 100
TenGigECtrlr0/0/0/2/3                            100                   0
TenGigECtrlr0/0/0/2/4                            100                   0
TenGigECtrlr0/0/0/3/1                              0                 100
TenGigECtrlr0/0/0/3/2                              0                 100
TenGigECtrlr0/0/0/3/3                              0                 100
TenGigECtrlr0/0/0/3/4                              0                 100
TenGigECtrlr0/0/0/4/1                              0                 100
TenGigECtrlr0/0/0/4/2                              0                 100
TenGigECtrlr0/0/0/4/3                              0                 100
TenGigECtrlr0/0/0/4/4                              0                 100

In the above output, DP FPGA Version indicates the image of the datapath FPGA. Here, F-203 is the image version of the 40 G image. The CURRENT value of the HW Status parameter indicates that the firmware version is the latest.

When the DP FPGA Version is T, it indicates 10 G. If the DP FPGA Version is H, it indicates 100 G image versions. If Need UPG appears in the output, you must upgrade the slice to get the updated DP FPGA using the upgrade hw-module slice slice_number re-provision command.

What to do next

Upgrading the Firmware Version of Hardware Components
Notes for Release 6.0.1

  • You can upgrade the firmware version of the power modules, BIOS, CFP2, or Coherent DSP of the NCS 1002. For details on upgrading the firmware version of the power modules, see Upgrading the Firmware

  • You can upgrade both BIOS_Primary and BIOS_Backup.

  • You can upgrade the BIOS_Backup only if the Programmed FPD version of the Daisy Duke FPGA is 0.15. If the FPD version of the Daisy Duke FPGA is not 0.15, the state of the BIOS_Backup is NOT READY state.

    Use this procedure to upgrade BIOS_Backup.

    1. Upgrade Daisy Duke FPGA.

    2. Use the reload command to activate Daisy Duke FPGA.

    3. Use the upgrade command to upgrade BIOS_Backup separately.

Use the show fpd package command to display the FPD image version available with this software release for each hardware component. 
sysadmin-vm:0_RP0# show fpd package 
Wed Feb  28 03:35:19.382 UTC

=============================== ================================================
                                        Field Programmable Device Package
                                ================================================
                                               Req     SW      Min Req   Min Req
Card Type            FPD Description           Reload  Ver     SW Ver  Board Ver
=================== ========================== ====== ======= ======== =========
NCS1002              CTRL_BKP_LOW               YES     2.23      2.23      0.1
                     CTRL_FPGA_LOW              YES     2.23      2.23      0.1
--------------------------------------------------------------------------------
NCS1002              CTRL_BKP_UP                YES     2.23      2.23      0.1
                     CTRL_FPGA_UP               YES     2.23      2.23      0.1
NCS1002--RP          BIOS_Backup                YES    14.00     14.00      0.1
                     BIOS_Primary               YES    14.00     14.00      0.1
                     Daisy_Duke_BKP             YES     0.15      0.15      0.1
                     Daisy_Duke_FPGA            YES     0.17      0.17      0.1
--------------------------------------------------------------------------------

Upgrade all the FPDs using the upgrade hw-module location all fpd all command in the Cisco IOS XR EXEC mode. After an upgrade is completed, the Status column shows RLOAD REQ if the software requires reload.

If Reload is Required

If the FPGA location is 0/RP0, use the admin hw-module location 0/RP0 reload command. This command reboots only the CPU. As a result, traffic is not impacted. If the FPGA location is 0/0, use the admin hw-module location all reload command. This command reboots the chassis. As a result, traffic is impacted. After the reload is completed, the new FPGA runs the current version.

If Firmware Upgrade Fails

If the firmware upgrade fails, use the show logging command to view the details and upgrade the firmware again using the above commands.

Notes for Release 6.1.2

NCS 1002 uses signed images from R6.1.2. Hence, the firmware must be upgraded to identify the signed images. When the user needs to use the MACsec feature and upgrades from R6.0.1 to 6.1.2, the control FPGA (CTRL_BKP_UP, CTRL_BKP_LOW, CTRL_FPGA_UP, and CTRL_FPGA_LOW) must be upgraded to the latest firmware version provided by R6.1.2.

Verify Management Interface Status

To verify the management interface status, perform the following procedure.

Procedure

show interfaces mgmtEth instance

Displays the management interface configuration.

Example:

RP/0/RP0/CPU0:ios# show interfaces MgmtEth 0/RP0/CPU0/0
 Wed Feb 28 03:30:35.525 UTC
MgmtEth0/RP0/CPU0/0 is up, line protocol is up
  Interface state transitions: 1
  Hardware is Management Ethernet, address is 501c.bf10.9fc0 (bia 501c.bf10.9fc0)
  Internet address is 10.77.132.68/24
  MTU 1514 bytes, BW 100000 Kbit (Max: 100000 Kbit)
     reliability 255/255, txload 0/255, rxload 0/255
  Encapsulation ARPA,
  Full-duplex, 100Mb/s, CX, link type is autonegotiation
  loopback not set,
  Last link flapped 1d21h
  ARP type ARPA, ARP timeout 04:00:00
  Last input 00:00:00, output 00:02:38
  Last clearing of "show interface" counters never
  5 minute input rate 2000 bits/sec, 4 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     852455 packets input, 58601651 bytes, 0 total input drops
     0 drops for unrecognized upper-level protocol
     Received 560680 broadcast packets, 290268 multicast packets
              0 runts, 0 giants, 0 throttles, 0 parity
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     1561 packets output, 93270 bytes, 0 total output drops
     Output 0 broadcast packets, 0 multicast packets
     0 output errors, 0 underruns, 0 applique, 0 resets
     0 output buffer failures, 0 output buffers swapped out
     1 carrier transitions

In the above result, the management interface is administratively down.

You can also use the show interfaces summary and show interfaces brief commands in the Cisco IOS XR EXEC mode to verify the management interface status.

  • The following example shows sample output from the show interfaces summary command. 

    RP/0/RP0/CPU0:ios# show interfaces summary
Wed Feb 28 03:30:41.991 UTC
Interface Type          Total    UP       Down     Admin Down
--------------          -----    --       ----     ----------
ALL TYPES               4        2        0        2
--------------
IFT_ETHERNET            3        1        0        2
IFT_NULL                1        1        0        0

  • The following example shows sample output from the show interfaces brief command. 

    RP/0/RP0/CPU0:ios# show interfaces brief
Wed Feb 28 03:30:47.996 UTC

               Intf       Intf        LineP              Encap  MTU        BW
               Name       State       State               Type (byte)    (Kbps)
--------------------------------------------------------------------------------
                Nu0          up          up               Null  1500          0
     Mg0/RP0/CPU0/0          up          up               ARPA  1514     100000
     Mg0/RP0/CPU0/1  admin-down  admin-down               ARPA  1514    1000000
     Mg0/RP0/CPU0/2  admin-down  admin-down               ARPA  1514    1000000

What to do next

If the management interface is administratively down, perform the following steps:

  • Check the Ethernet cable connection.

  • Verify the IP configuration of the management interface. For details on configuring the management interface, see the Bring-up NCS 1002 chapter.

  • Verify whether the management interface is in the no shut state using the show running-config interface mgmtEth command.

    The following example shows sample output from the show running-config interface mgmtEth command. 

    RP/0/RP0/CPU0:ios#show running-config interface mgmtEth 0/RP0/CPU0/0
Fri Nov 13 19:42:54.368 UTC
interface MgmtEth0/RP0/CPU0/0
 ipv4 address 10.58.227.183 255.255.255.0

!

    In the above output, the management interface is in the no shut state.

Verify Alarms

You can view the alarm information using the show alarms command.

Procedure

show alarms [ brief [ card | rack | system ] [ location location ] [ active | history ] | detail [ card | rack | system ] [ location location ] [ active | clients | history | stats ] ]

Displays alarms in brief or detail.

Example:

RP/0/RP0/CPU0:ios# show alarms brief card location 0/RP0/CPU0 active                                                          
Thu Mar  8 17:51:47.237 UTC

------------------------------------------------------------------------------------
Active Alarms 
------------------------------------------------------------------------------------
Location        Severity     Group            Set Time                   Description                                                                                                                                                                                                                                                
------------------------------------------------------------------------------------
0/0             Minor        Slice            03/07/2018 07:33:43 UTC    Encrypted Slice Is Provisioned Without K9sec Package Or K9sec Package Incomplete                                                                                                                                                                           
0/0             Critical     Controller       03/07/2018 07:37:19 UTC    Optics0/0/0/10 - Improper Removal                                                                                                                                                                                                                          
0/0             Critical     Controller       03/07/2018 07:38:17 UTC    Optics0/0/0/2 - Improper Removal                                                                                                                                                                                                                           
0/0             Critical     Controller       03/07/2018 07:38:17 UTC    Optics0/0/0/3 - Improper Removal                                                                                                                                                                                                                           
0/0             Major        Ethernet         03/07/2018 08:36:11 UTC    HundredGigECtrlr0/0/0/11 - Remote Fault                                                                                                                                                                                                                    
0/0             Critical     Controller       03/07/2018 08:39:27 UTC    Optics0/0/0/24 - Improper Removal                                                                                                                                                                                                                          
0/0             Major        Ethernet         03/07/2018 08:39:28 UTC    HundredGigECtrlr0/0/0/25 - Remote Fault                                                                                                                                                                                                                    
0/0             Critical     Controller       03/07/2018 08:40:40 UTC    Optics0/0/0/16 - Improper Removal                                                                                                                                                                                                                          
0/0             Critical     Controller       03/07/2018 08:40:40 UTC    Optics0/0/0/17 - Improper Removal                                                                                                                                                                                                                          
0/0             Major        Ethernet         03/07/2018 08:40:51 UTC    TenGigECtrlr0/0/0/18/4 - Remote Fault                                                                                                                                                                                                                      
0/0             Major        Ethernet         03/07/2018 08:36:14 UTC    TenGigECtrlr0/0/0/4/2 - Remote Fault                                                                                                                                                                                                                       
0/0             Major        Ethernet         03/07/2018 20:37:16 UTC    TenGigECtrlr0/0/0/18/2 - Remote Fault                                                                                                                                                                                                                      
0/0             Major        Ethernet         03/07/2018 08:36:12 UTC    TenGigECtrlr0/0/0/4/4 - Remote Fault                                                                                                                                                                                                                       
0/0             Major        Ethernet         03/08/2018 17:51:34 UTC    TenGigECtrlr0/0/0/4/3 - Loss of Synchronization The Data Interface                                                                                                                                                                                         
0/0             Major        Ethernet         03/08/2018 17:51:34 UTC    TenGigECtrlr0/0/0/18/3 - Loss of Synchronization The Data Interface                                                                                                                                                                                        
0/0             Major        Ethernet         03/07/2018 08:36:12 UTC    TenGigECtrlr0/0/0/4/1 - Remote Fault                                                                                                                                                                                                                       
0/0             Major        Ethernet         03/07/2018 08:40:50 UTC    TenGigECtrlr0/0/0/18/1 - Remote Fault

What to do next

For more information about alarms and steps to clear them, see the Alarm Troubleshooting chapter of the Cisco NCS 1000 Series Troubleshooting Guide.

Verify Environmental Parameters

The show environment command displays the environmental parameters of the NCS 1002.

To verify that the environmental parameters are as expected, perform the following procedure.

Procedure

Step 1

admin

Enters System Admin EXEC mode.

Example:

 RP/0/RP0/CPU0:ios# admin
Step 2

show environment [ all | fan | power | voltages | current | temperatures ] [ location | location ]

Displays the environmental parameters of the NCS 1002.

Example:

The following example shows sample output from the show environment command with the fan keyword. 

sysadmin-vm:0_RP0# show environment fan
Wed Feb  28 03:34:08.625 UTC
=====================================
                        Fan speed (rpm)
Location     FRU Type           FAN_0
-------------------------------------
0/FT0        NCS1K-FTA           5400
0/FT1        NCS1K-FTA           5340
0/FT2        NCS1K-FTA           5460
0/PM0        NCS1K-2KW-AC           0
0/PM1        NCS1K-2KW-AC        9664

The following example shows sample output from the show environment command with the temperatures keyword. 

sysadmin-vm:0_RP0# show environment temperatures location 0/RP0
Wed Feb  28 03:34:16.110 UTC
================================================================================
Location  TEMPERATURE                 Value   Crit Major Minor Minor Major  Crit
          Sensor                    (deg C)   (Lo) (Lo)  (Lo)  (Hi)  (Hi)   (Hi)
--------------------------------------------------------------------------------
0/RP0
          Thermistor 1                   32    -10     0     0    55    55    85
          Thermistor 2                   32    -10     0     0    55    55    85
          Hot Spot Temperature           31    -10     0     0    55    55    85

The following example shows sample output from the show environment command with the power keyword. 

sysadmin-vm:0_RP0# show environment power
Wed Feb  28 03:34:28.920 UTC
================================================================================
CHASSIS LEVEL POWER INFO: 0
================================================================================
   Total output power capacity (N + 1)             :    2000W +       0W
   Total output power required                     :     975W
   Total power input                               :     272W
   Total power output                              :     227W

Power Group 0:
================================================================================
   Power       Supply     ------Input----   ------Output---      Status
   Module      Type        Volts     Amps    Volts     Amps
================================================================================
   0/PM0       2kW-AC        0.0      0.0     12.0      0.0    FAILED or NO PWR

Total of Power Group 0:      0W/      0.0A    0W/       0.0A

Power Group 1:
================================================================================
   Power       Supply     ------Input----   ------Output---      Status
   Module      Type        Volts     Amps    Volts     Amps
================================================================================
   0/PM1       2kW-AC      226.5      1.2     12.0     18.9    OK
Total of Power Group 1:    272W/      1.2A    227W/    18.9A

================================================================================
   Location     Card Type            Power       Power       Status
                                     Allocated   Used
                                     Watts       Watts
================================================================================
   0/0          NCS1002-K9             820           -       ON
   0/RP0        NCS1K-CNTLR             35           -       ON
   0/FT0        NCS1K-FTA               40           -       ON
   0/FT1        NCS1K-FTA               40           -       ON
   0/FT2        NCS1K-FTA               40           -       ON

The following example shows sample output from the show environment command with the voltages keyword. 

sysadmin-vm:0_RP0# show environment voltages location 0/RP0
Wed Feb  28 03:34:34.750 UTC
================================================================================
Location  VOLTAGE                     Value   Crit Minor Minor  Crit
          Sensor                      (mV)    (Lo) (Lo)  (Hi)   (Hi)
--------------------------------------------------------------------------------
0/RP0
          VP1P0_CPU                    1001    900   950  1050  1100
          CPU_CORE_VCC                  705    400   450  1350  1400
          CPU_CORE_VNN                  943    400   450  1350  1400
          VP1P1                        1074    990  1050  1160  1210
          VP1P2                        1203   1080  1140  1260  1320
          VP1P35_DDR                   1347   1220  1280  1420  1490
          VP1P35                       1346   1220  1280  1420  1490
          VP1P5                        1502   1350  1430  1580  1650
          VP1P8_CPU                    1798   1620  1710  1890  1980
          VP3P3_STBY                   3318   2970  3140  3470  3630
          VP3P3                        3346   2970  3140  3470  3630
          VP5P0                        5013   4500  4750  5250  5500
          VP12P0                      11992  10800 11400 12600 13200
          VREF                         1219   1190  1200  1240  1250
          12V Input Voltage           11154   8000 10000 14000 16000

What to do next

Environment parameter anomalies are logged in the syslog. As a result, if an environment parameter displayed in the show environment command output is not as expected, check the syslog using the show logging command. The syslog provides details on any logged problems.

Verify Inventory

The show inventory command displays details of the hardware inventory of the NCS 1002.

To verify the inventory information for all the physical entities, perform the following procedure.

Procedure

Step 1

show inventory

Displays the details of the NCS 1002 when you execute this command in the Cisco IOS XR EXEC mode.

Example:


RP/0/RP0/CPU0:ios# show inventory
Fri May 18 10:46:51.323 UTC
NAME: "0/0", DESCR: "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
PID: NCS1002-K9        , VID: V03, SN: CAT2116B170

NAME: "0/0-Optics0/0/0/1", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: SPQCELRCDFB       , VID: 01 , SN: G9I2011804      

NAME: "0/0-Optics0/0/0/4", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: TR-FC13L-N00      , VID: 01 , SN: INGAJ0930306    

NAME: "0/0-Optics0/0/0/6", DESCR: "Cisco CFP2 DWDM Pluggable Optics"
PID: ONS-CFP2-WDM      , VID: V01 , SN: OUK1936006S

NAME: "0/0-Optics0/0/0/7", DESCR: "Cisco 4x10GE QSFP+ LR-S Pluggable Optics Module"
PID: QSFP-4X10G-LR-S   , VID: V02 , SN: INL20410069     

NAME: "0/0-Optics0/0/0/8-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC1907074R     
          
NAME: "0/0-Optics0/0/0/9", DESCR: "Cisco 40GE QSFP+ SR4 Pluggable Optics Module"
PID: QSFP-40G-SR4      , VID: V03 , SN: JFQ20332088     
          
NAME: "0/0-Optics0/0/0/10", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: SPQCELRCDFB       , VID: 01 , SN: GAV2008935      
          
NAME: "0/0-Optics0/0/0/11-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC190707YP     
          
NAME: "0/0-Optics0/0/0/17-LANE1", DESCR: "Cisco 10G SFP SR Pluggable Optics Module"
PID: SFP-10G-SR        , VID: V03 , SN: JUR1904073P     
          
NAME: "0/0-Optics0/0/0/18", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: FTLC1151RDPL      , VID: A0 , SN: UVE1C6C         
          
NAME: "0/0-Optics0/0/0/19", DESCR: "Cisco CFP2 DWDM Pluggable Optics"
PID: ONS-CFP2-WDM      , VID: V05 , SN: OVE204404PA
          
NAME: "0/0-Optics0/0/0/21", DESCR: "Cisco 4x10GE QSFP+ LR-S Pluggable Optics Module"
PID: QSFP-4x10G-LR-S   , VID: V01 , SN: INL20200012     
          
NAME: "0/0-Optics0/0/0/22-LANE1", DESCR: "Cisco 10G SFP LR Pluggable Optics Module"
PID: SFP-10G-LR        , VID: V01 , SN: SPC190707YS     
          
NAME: "0/0-Optics0/0/0/23", DESCR: "Cisco 40GE QSFP+ SR4 Pluggable Optics Module"
PID: QSFP-40G-SR4      , VID: V03 , SN: JFQ2033201H     
          
NAME: "0/0-Optics0/0/0/24", DESCR: "Non-Cisco QSFP28 100G LR4 Pluggable Optics Module"
PID: FTLC1151RDPL      , VID: A0 , SN: UWD2QMM         
          
NAME: "0/0-Optics0/0/0/25-LANE1", DESCR: "Cisco 10G SFP ER Pluggable Optics Module"
PID: SFP-10G-ER        , VID: V02 , SN: ONT213100BW     
          
NAME: "0/RP0", DESCR: "Network Convergence System 1000 Controller"
PID: NCS1K-CNTLR       , VID: V04, SN: CAT2052B0FZ
          
NAME: "Rack 0", DESCR: "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
PID: NCS1002-K9        , VID: V03, SN: CAT2116B170
          
NAME: "0/FT0", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/FT1", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/FT2", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA         , VID: V01, SN: N/A        
          
NAME: "0/PM0", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC      , VID: V01, SN: POG2041J0BW
          
NAME: "0/PM1", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC      , VID: V01, SN: POG2041J01C

You can verify if any QSFP or CFP has been removed from the NCS 1002.

Step 2

admin

Enters System Admin EXEC mode.

Example:

RP/0/RP0/CPU0:ios# admin
Step 3

show inventory

Displays inventory information for all the physical entities of the NCS 1002.

Example:

sysadmin-vm:0_RP0# show inventory 
Wed Feb 28 03:33:20.186 UTC

 Name: Rack 0                Descr: Network Convergence System 1002 20 QSFP28/QSFP+ slots
 PID: NCS1002-K9             VID: V01                   SN: CAT2028B013

 Name: 0/0                   Descr: Network Convergence System 1002 20 QSFP28/QSFP+ slots
 PID: NCS1002-K9             VID: V01                   SN: CAT2028B013

 Name: 0/RP0                 Descr: Network Convergence System 1000 Controller
 PID: NCS1K-CNTLR            VID: V03                   SN: CAT2043B2HJ

 Name: 0/FT0                 Descr: Network Convergence System 1000 Fan
 PID: NCS1K-FTA              VID: V01                   SN: N/A

 Name: 0/FT1                 Descr: Network Convergence System 1000 Fan
 PID: NCS1K-FTA              VID: V01                   SN: N/A

 Name: 0/FT2                 Descr: Network Convergence System 1000 Fan
PID: NCS1K-FTA              VID: V01                   SN: N/A

 Name: 0/PM0                 Descr: Network Convergence System 1000 2KW AC PSU
 PID: NCS1K-2KW-AC           VID: V01                   SN: POG2037J05N

 Name: 0/PM1                 Descr: Network Convergence System 1000 2KW AC PSU
 PID: NCS1K-2KW-AC           VID: V01                   SN: POG2041J00A

In the above output, the significant fields are:

  • PID—Physical model name of the chassis or node.

  • VID—Physical hardware revision of the chassis or node.

  • SN—Physical serial number for the chassis or node.