Release Notes for Cisco Small Business SPA122 - RC Analog Telephone Adapter Firmware Version 1.3.5r

Release Notes for Cisco Small Business SPA122 - RC Analog Telephone Adapter Firmware Version 1.3.5r

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First Published: April 1, 2015

Revised: April 10, 2015

Revised: July 10, 2015

Introduction

These Release Notes describe the updates and fixes in version 1.3.5r of the Cisco Small Business SPA122-RC ATA firmware.

IMPORTANT

As with any firmware release, read these release notes before you upgrade the firmware. Cisco also recommends that you back up the configuration before you perform any firmware upgrade.

Software Compatibility

This firmware release 1.3.5r is identical with 1.3.5p, except supporting the new RC server, webapps.cisco.com.

This firmware release 1.3.5r changes only to the RC SKU.

Note For all existing RC units that have already been customized remotely (factory version prior to 1.3.5r): if the 1.3.5r firmware is loaded, “customer reset” will not work unless you upload its MAC to the new RC server, webapps.cisco.com.

Hardware and Firmware Compatibility

The following matrix describes the hardware and firmware compatibility.

Note Do not upgrade any device to an unsupported firmware version as detailed in the Hardware and Firmware Compatibility Matrix table.

Note New SLIC devices have a label that reads S/W: Must use 1.3.5(004p) or later.

New and Changed Feature

For the Cisco SPA122, the following changes are made in firmware versions 1.3.5r:

• RC server domain changes from prov.sipura.net to webapps.cisco.com

Upgrade the Firmware

Follow these instructions to upgrade the phone adapter.

Step 1 Download the latest firmware by using the Firmware link on the following web page:

http://www.cisco.com/go/smallbizvoicegateways

Step 2 Connect one PC to its LAN port.

Step 3 Launch a web browser, and then enter the LAN IP addresses of the ATA. The default value is 192.168.15.1.

Step 4 Log in to the Configuration Utility.

Step 5 Click Administration in the menu bar, and then click Firmware Upgrade in the navigation tree.

Step 6 Click Browse and select the location of the upgrade file that you downloaded.

Step 7 Click the Upgrade button to upgrade the firmware.

Note Upgrading the firmware may take several minutes. Until the process is complete, DO NOT turn off the power, press the hardware reset button, or click the Back button in your current browser.

Caveats

Behavior During Times of Network Congestion

Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:

• Administrative tasks, such as an internal port scan or security scan
• Attacks that occur on your network, such as a Denial of Service attack

To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.

Documentation, Service Requests, and Additional Information

For more information on Cisco Small Business, see http://www.cisco.com/smb

For more information on Cisco Small Business Support Community, see http://www.cisco.com/go/smallbizsupport

For more information on Cisco Small Business Support and Resources, see http://www.cisco.com/go/smallbizhelp

To access the Technical Support and Documentation, see http://www.cisco.com/support

For downloading the documents, see http://www.cisco.com/go/smallbizfirmware

For more information on Cisco Small Business Voice Gateways Documentation, see www.cisco.com/go/smallbizvoicegateways

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.

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