思科 IP 电话 7800 系列

产品手册和产品信息

产品手册

• Cisco IP Phone 7800 Series Data Sheet 10-Dec-2021
• Cisco IP Conference Phone 7832 Data Sheet 16-Jun-2021

生命周期终止和销售终止通知

• End-of-Sale and End-of-Life Announcement for the Cisco Deskphone Cover 21-Sep-2023

安全公告

安全公告、响应和通知

• Cisco IP Phones Call Log Information Disclosure Vulnerability 17-Jun-2020
• Cisco IP Phone Remote Code Execution and Denial of Service Vulnerability 03-May-2020
• Cisco IP Phones Web Server Remote Code Execution and Denial of Service Vulnerability 15-Apr-2020
• Cisco IP Phone 7800 and 8800 Series Session Initiation Protocol Denial of Service Vulnerability 03-Jul-2019
• Cisco IP Phone 7800 Series and 8800 Series Session Initiation Protocol XML Denial of Service Vulnerability 01-May-2019
• Cisco IP Phone 7800 Series and 8800 Series Remote Code Execution Vulnerability 20-Mar-2019
• Cisco IP Phone 7800 and 8800 Series Cisco Discovery Protocol and Link Layer Discovery Protocol Denial of Service Vulnerability 20-Feb-2019
• Cisco Unified IP Phone Software Denial of Service Vulnerability 06-Jun-2018
• Cisco IP Phone 7800 Series and 8800 Series and Cisco Wireless IP Phone 8821 Denial of Service Vulnerability 16-May-2018
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Multiple Cisco Products libSRTP Denial of Service Vulnerability 20-Apr-2016

问题信息通告（Field Notice）

• Applicable to Multiple Models

  • Field Notice: FN74094 - Ending Support for CSR Signing on Cisco CDA (Customer Device Activation) service – Product Migration or Configuration Updates Required - Workaround Provided 09-Aug-2024
  • Field Notice: FN74052 - Cisco IP Phone 7811 May Fail to Power On Due to a Component Failure - Replace on Failure 27-Oct-2023
  • Field Notice: FN - 72593 - Expiring Manufacturer Installed Certificate in Multiplatform Phones - Configuration Change Recommended 31-Aug-2023
  • Field Notice: FN - 70546 - Webex Calling (formerly Spark Call) Does Not Work With HW V15 or Later 8811/8841/8851/8861 and HW V20 or Later 7821/7841/7861 IP Phones - Replace on Failure 18-Aug-2023
  • Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended 07-Jun-2023
  • Field Notice: FN - 72222 - End of CDA/EDOS Support for Earlier Firmware - Software Upgrade Recommended 09-Jun-2022
  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020

版本和兼容性

兼容性信息

• Cisco IP Phone 7800 Series Compatibility 01-Jul-2022

版本说明

• Cisco IP Phone 7800 Release Notes for Firmware Release 14.3(1) 10-Sep-2024
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.3(1) 10-Sep-2024
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.2(1)SR2 29-Nov-2023 (DOCX - 579 KB)
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.2(1)SR2 29-Nov-2023
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.2(1)SR1 14-Jul-2023
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.2(1)SR1 14-Jul-2023
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.2(1) 24-Jan-2023
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.2(1) 20-Jan-2023
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.1(1)SR2 31-Oct-2022
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.1(1)SR2 31-Oct-2022
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.1(1)SR1 15-Jul-2022
• Cisco IP Conference Phone 7832 Release Notes for Firmware Release 14.1(1) 19-Nov-2021
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.1(1) 19-Nov-2021
• Cisco IP Phone 7800 Release Notes for Firmware Release 14.0(1)SR3 15-Nov-2021
• Cisco IP Phone 7832 Release Notes for Firmware Release 14.0(1)SR2 29-Jul-2021

参考

技术参考

• Certificate Authority Trust List 26-Feb-2020 (PDF - 281 KB)
• Accessibility Features for the Cisco IP Conference Phone 7832 11-Apr-2019
• Accessibility Features for the Cisco IP Phone 7800 Series 11-Apr-2019

许可信息

• Applicable to Multiple Models

  • Open Source Licensing Information for Cisco IP Phone 7800 Series Firmware Release 12.1(1) 26-Mar-2018 (PDF - 998 KB)
  • Open Source Licensing For Cisco IP Phone 7800 Series Firmware Release 12.0(1) 20-Jul-2017 (PDF - 995 KB)
  • Open Source Licensing For Cisco IP Phone 7800 Series Firmware Release 11.7(1) 16-Jan-2017 (PDF - 1021 KB)
  • Cisco IP Phone 7800 Series for Third-Party Call Control Open Source License for Firmware Release 10.4(1) 19-Sep-2016 (PDF - 929 KB)
  • Cisco IP Phone 7811, 7821, 7841, and 7861 Open Source License for Firmware Release 11.5(1) 05-May-2016 (PDF - 980 KB)
  • Cisco IP Phone 7800 Series for Third-Party Call Control Open Source License for Firmware Release 10.3(1) 12-Jan-2016 (PDF - 933 KB)
  • Cisco IP Phone 7800 Series Open Source License for Firmware Release 11.0(1) 30-Nov-2015 (PDF - 930 KB)

• 思科 IP 会议电话 7832

  • Cisco IP Conference Phone 7832 Open Source License for Firmware Release 12.1(1) 29-Jan-2018 (PDF - 931 KB)
  • Cisco IP Conference Phone 7832 Multiplatform Open Source License for Firmware Release 11.0(1) 20-Jun-2017 (PDF - 1 MB)
  • Cisco IP Conference Phone 7832 Open Source License for Firmware Release 12.0(1) 03-Jan-2017 (PDF - 929 KB)
• Cisco IP Phone 7800 Series for Multiplatform Phones Open Source License 11.0(1) 19-Jun-2017 (PDF - 1 MB)
• Cisco IP Phone 7800 Series for Multiplatform Phones Open Source License 11.0(0) 28-Mar-2017 (PDF - 1 MB)
• Cisco IP Phone 7800 Series Open Source License for Firmware Release 10.3(1) 05-May-2015 (PDF - 929 KB)
• Cisco IP Phone 7821, 7841, and 7861 Open Source License for Firmware Release 10.2(1) 19-Sep-2014 (PDF - 946 KB)
• Cisco IP Phone 7821, 7841, and 7861 Open Source License for Firmware Release 10.1(1) 02-Apr-2014

设计

设计技术说明

• Applicable to Multiple Models

  • 思科IP电话7800系列多平台电话和思科IP电话8800系列多平台电话常见问题(FAQ) 12-Dec-2018
  • 思科IP电话7800系列的比较表 12-Dec-2018
  • 了解思科IP电话7800系列多平台电话 23-Aug-2017

• Cisco 7811 IP 电话

  • 有关管理帧保护(MFP)的常见问题 23-Aug-2017

安装和升级

安装和升级技术说明

• Applicable to Multiple Models

  • 通过Web浏览器命令升级思科IP电话7800和8800多平台系列的固件 25-Feb-2020
  • 通过升级规则升级7800和8800系列多平台电话的固件 19-Feb-2020
• 将企业电话转换为使用Webex呼叫 29-Aug-2022

安装和升级指南

• Cisco IP Phone 7800 Series Regulatory Compliance and Safety Information 22-Nov-2017 (PDF - 3 MB)
• Cisco IP Conference Phone 7832 Regulatory Compliance and Safety Information 30-Oct-2017 (PDF - 1 MB)
• Cisco IP Conference Phone 7832 Installation Guide 06-Oct-2017
• Cisco IP Phone 7800 Series Installation Guide 17-May-2016 (PDF - 220 KB)

配置

编程指南

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 11-Jul-2024

配置示例和技术说明

• Applicable to Multiple Models

  • 在思科IP电话7800或8800系列多平台电话上配置亮度显示设置 25-Feb-2020
  • 在思科IP电话7800或8800系列多平台电话上配置免打扰(DND)功能 21-Feb-2020
  • 在思科IP电话7800系列或8800系列多平台电话上配置TR-069 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置网络地址转换(NAT)设置 12-Dec-2018
  • 在思科IP电话7800和8800系列多平台电话上配置调配参数 12-Dec-2018
  • 在思科IP电话7800系列或8800系列多平台电话上配置组播寻呼 12-Dec-2018
  • 在Cisco 7800系列或8800系列多平台电话上通过XML配置语音邮件参数 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置每条线路的呼叫显示 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置背光计时器设置 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置主音频输出设备 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置静态互联网协议(IP)地址设置 12-Dec-2018
  • 在思科IP电话7800系列和8800系列多平台电话上通过BLF配置和监控同事线路 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上配置未接呼叫指示器 10-Dec-2018
  • 在思科IP电话7800系列或8800系列上配置新配置文件 10-Dec-2018
  • 管理思科IP电话7800或8800系列多平台电话上的最近呼叫列表 29-Nov-2018

• Cisco 7841 IP 电话

  • 在IP电话7841上安装电话区域设置 31-Jul-2018

• Cisco 7811 IP 电话

  • 在Rv34x系列路由器上配置点对点隧道协议(PPTP)服务器 12-Dec-2018

维护和运行

最终用户指南

• Applicable to Multiple Models

  • Cisco 7800 系列 IP 电话用户手册 28-Aug-2023
  • Cisco IP Phone 7800 Series Quick Start Guide 30-Apr-2020 (PDF - 408 KB)
  • 适用于 Cisco Unified Communications Manager 的 Cisco 7800 和 8800 IP 电话系列配件指南 24-Apr-2020
  • Cisco IP Phone 7821, 7841, and 7861 Quick Reference Guide 24-Jun-2014 (PDF - 383 KB)

• 思科 IP 会议电话 7832

  • Cisco 7832 IP 会议电话用户手册 24-Apr-2020
  • Cisco IP Conference Phone 7832 Quick Start Guide 15-Aug-2017 (PDF - 122 KB)

维护和操作技术说明

• Applicable to Multiple Models

  • 在思科IP电话7800或8800系列多平台电话上设置密码 12-Dec-2018
  • 将思科IP电话7800或8800系列多平台电话重置为默认设置 12-Dec-2018
  • 将思科IP电话7800系列和思科IP电话8800系列重置为默认设置 12-Dec-2018
  • 在思科IP电话7800或8800系列多平台电话上根据呼叫历史记录创建联系人 16-Jan-2018
  • 如何在Cisco IP电话7800和8800多平台系列上执行远程出厂重置 05-Jan-2018
  • 在思科IP电话7800或8800系列多平台电话上启用匿名呼叫阻止 05-Jan-2018
  • 在思科IP电话7800或8800系列多平台电话上启用主叫方ID阻止 05-Jan-2018
  • 如何在思科IP电话7800和8800多平台系列上执行远程Ping测试 05-Jan-2018
  • 在Cisco IP电话7800或8800系列多平台电话上呼叫时连接或交换耳机 23-Aug-2017
  • 有关思科IP电话7800和8800多平台系列上可编程软键(PSK)配置的常见问题(FAQ) 20-Jun-2017
  • 在思科IP电话7800或8800系列多平台电话上启用功能密钥同步 04-May-2017
  • 在思科IP电话7800系列和8800系列上启用平均意见评分报告 04-May-2017
• 排查并清理IP电话叉簧 12-Jan-2022
• 正确清除IP电话 24-Nov-2021

维护和操作指南

• Applicable to Multiple Models

  • 适用于 Cisco Unified Communications Manager 的 Cisco 7800 系列 IP 电话管理指南 25-Aug-2023

• 思科 IP 会议电话 7832

  • 适用于 Cisco Unified Communications Manager 的 Cisco 7832 IP 会议电话管理指南 25-Aug-2023

故障排除

故障排除技术说明

• 收集78XX和88XX IP电话的协作终端PRT文件 06-May-2024
• 如果电话已过期Sectigo/Addtrust根证书，Cisco IP电话7800/8800系列无法通过MRA注册 03-Jun-2020
• 思科IP电话固件支持策略 08-Jun-2019
• 使用Cisco IP电话7800/8800系列的CLI调试输出排除单向音频问题 11-Sep-2018
• 排除思科电话7800/8800系列间歇性注册问题 10-Nov-2016

资料

宣传册

• Cisco IP Phone Portfolio Brochure 08-Nov-2017 (PDF - 7 MB)

演示

• Phone Firmware Migration Overview 07-Aug-2024 (PDF - 360 KB)

白皮书

• Cisco IP Phone 7800 and 8800 Series Security Overview White Paper 11-Jul-2022 (PDF - 856 KB)

销售资源

• Convert Cisco 7800 and 8800 series IP phones between Enterprise and MPP Firmware 08-Aug-2024