Services for Small Business

Cisco understands that downtime is not an option for small businesses. That's why we offer multiple levels of services and support: to help you keep your network—and your business—running smoothly, with access to technical assistance when you need it.

Essential Support for Cisco Small Business and Linksys Business Series Products

Cisco provides support for warranties, advanced hardware replacement (if required), and for questions about Cisco Small Business products. Experienced technicians are ready to get small businesses up and running quickly.

Peace of Mind Coverage for Cisco Small Business Pro Series Products

Get the most value from your Cisco Small Business Pro products with Cisco Small Business Pro Service, a new technical support service that delivers service value and peace of mind at a price you can afford. Delivered by Cisco through a three-year device-level subscription, this service offers software upgrades and updates, extended access to the Cisco Small Business Support Center, and next-business-day hardware replacement.

Cisco Smart Services—The Intelligent Choice for Your Business

For all other Cisco products, Cisco Smart Services offer a choice of responsive and proactive services to complement your internal IT support capabilities and meet your network needs. Customizable through an array of coverage options, services like Cisco SMARTnet, Cisco Smart Care, and Cisco Smart Foundation Service keep your network running smoothly so you can focus on your core business. From entry-level technical assistance to proactive monitoring and network-wide support, you can choose the offerings that best suit your business needs.

Cisco Support Community—Advice Forum for Dedicated Cisco Users

And now, Cisco isn't your only source for technical expertise. Query other Cisco customers at the Small Business Support Community, a new collaborative space where you can gather and share knowledge about small-business networking and communications.