Returns Tool

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	ORDERING

	Returns Tool

		Interface enhancements

		Feature enhancements

		Returns process reminders

	Customer Service Contacts

RETURNS TOOL

	Interface enhancements

There are several enhancements to the Returns Tool interface (see Figure 1):

New home page featuring intuitive query function
Streamlined display of product-related and service-related information on the Returns Summary/Search Results page
Expand and collapse capability for easy viewing of details
Easy-to-use format for entering serial numbers
Several improved features including search by serial number and ability to request return of service lines

Figure 1: Enhanced Returns Tool Interface

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