Upgrading the DMP Firmware

First Published: March 6, 2013

Revised: June 18, 2013

 

This modules described how to download and upgrade the DMP firmware using the Cisco StadiumVision Director Management Dashboard.

Contents

Prerequisites

Before you upgrade the DMP firmware, be sure that the following requirements are met:

  • Be sure that you have compatible Cisco Digital Media Player (DMP) models and firmware versions installed.

For more information about DMP hardware and software requirements, see the Release Notes for Cisco StadiumVision Director Release 3.1.

Upgrade Tasks

To upgrade the DMP firmware, complete the following tasks:

Downloading the DMP Firmware

The DMP firmware image is not bundled with the Cisco StadiumVision Director software. You must download the firmware image separately at the software download center site.


Note DMP-4310G Version 5.4 allows you to use MP4 (H.264 coded only) video files, and adds support for ELO IntelliTouch+ technology. Be sure to use this version if you plan to use these features.


Downloading the DMP-4310G Version 5.4 Firmware

DMP-4310G Version 5.4 firmware is not available from the Cisco Digital Media Players software download site. To download the DMP-4310G firmware, go to the Cisco StadiumVision Director software download site at:

http://software.cisco.com/download/release.html?mdfid=283489263&flowid=31962&softwareid=283866237&release=3.1.0&relind=AVAILABLE&rellifecycle=&reltype=latest

Downloading the DMP-4310G Version 5.3.4 Firmware

DMP-4310G Version 5.3.4 firmware is also supported in Release 3.0.

To download the DMP-4310G Version 5.3.4 firmware (filename 5.3.4_FCS_4310.fwimg), go to the Cisco Digital Media Players product page, click the Download Software link, and navigate to the Cisco Digital Media Player 4310G:

http://www.cisco.com/en/US/products/ps7220/tsd_products_support_series_home.html


Note Version 5.3.4 is not the latest available version shown on the download site. Be sure to navigate to All Releases > 5 > 5.3.4 to display the supported firmware download for Cisco StadiumVision Director Release 3.0.


Upgrading the DMP Firmware From the Management Dashboard

This section provides a summary of the steps to perform to upgrade your DMP firmware. The example shows configuration of DMP firmware version 5.3.4. For more detailed information, see the related documentation.

To upgrade your DMP firmware, complete the following steps on each DMP as needed:


Step 1 Go to the Management Dashboard > DMP and TV Controls > DMP Install > Firmware Upgrade .

Step 2 Upload the firmware file to the server and upgrade the firmware for the DMP 4310Gs.

For more information, see the “Upgrading the Firmware Image” section of the Cisco StadiumVision Management Dashboard Device Configuration Commands guide.

Step 3 Go to the Management Dashboard > SV Director Configuration > System Configuration > Auto Registration Settings . Confirm or set the following values as required:

  • Enable_Auto_Registration = true
  • Enable_Auto_Provisioning = true
  • Firmware image to use = 5.3.4 or 5.4 (select from the dropdown box)
  • Manually type the firmware init.version and init.build values according to your firmware version as follows:

Note The init.version and init.build strings must match exactly with the characters and spacing shown.


For firmware version 5.3.4:

init.version = 5.3.4

init.build = Mon Jan 16 11:33:38 PST 2012 [b3125]

For firmware version 5.4:


Note There are two spaces between “Sep” and “6” in the init.build string for version 5.4.


init.version = 5.4

init.build = Thu Sep 6 08:54:42 PDT 2012 [b4392]

Step 4 Go to the Management Dashboard > SV Director Configuration > Global DMP Settings and confirm the firmware version and build date in the 4310 v5.x.x and 4310 Settings as shown in Figure 1.


Note Be sure that both the 4310 Settings section and the 4310 v5.x.x Settings have the same values for init.build and init.version.


Figure 1 Global DMP Settings in Management Dashboard

 

Step 5 Configure the Assigned VLAN property under both the 4310 v5.x.x and 4310 Settings as $svd_ignore or the actual VLAN number on which your DMPs reside. Do not leave blank.


Note DMP auto-registration support requires that the VLAN value is correctly set or “$svd_ignore” is used.


Figure 1 shows how to configure the Assigned VLAN property under the 4310 Settings for DMPs that are not located on the same VLAN using the “$svd_ignore” string.

You will also need to set this Assigned VLAN property value for the 4310 v5.x.x Settings:

Figure 2 Assigned VLAN Property Configuration for DMPs

 

Step 6 Go to Management Dashboard > DMP and TV Controls > DMP Install > Firmware Upgrade .

Select All Devices and click the Play ( > ) icon to run the command.

Step 7 Go to Management Dashboard > DMP and TV Controls > Global Settings > Global DMP Settings .

Select All Devices and click the Play ( > ) icon to run the command.

Step 8 Go to Management Dashboard > DMP and TV Controls > Monitoring > Get Status .

Select All Devices and click the Play ( > ) icon to run the command.


 

Disabling Failover on all DMPs


Note DMP failover is disabled by default beginning in Cisco StadiumVision Director Release 3.1.0-787 (SP1).


Sometimes when a DMP is in failover mode during an event and should be displaying content, but the video content is not staged, the TV screen is black. Therefore in Cisco StadiumVision Director Release 3.0, Cisco Systems recommends that failover for DMPs is disabled.

To disable failover on all DMPs, complete the following steps:


Step 1 Log into Cisco StadiumVision Director as an administrator.

Step 2 Click Management Dashboard .

Step 3 Go to DMP and TV Controls > DMP Commands .

Step 4 Select Update MIB .

Step 5 Click 4310 Parameters tab.

Step 6 In the name cell, type failover.on .

Step 7 In the value cell, type false .

Step 8 In the Select Devices box, select all DMPs.

Step 9 Press the Play button to execute on selected devices.

Step 10 Turn off failover in the global MIB settings by completing the following steps:

a. From the Management Dashboard, go to SV Director Configuration > System Configuration > Global DMP Settings > 4310 v5.x.x Settings .

b. Find the Enable failover property.

c. Set the value to false .

d. Click Save changes .