Table Of Contents
Cisco Service Control Application for Broadband Download Guide, Release 3.8.x
Obtaining Documentation and Submitting a Service Request
Cisco Service Control Application for Broadband Download Guide, Release 3.8.x
Revised: December 21, 2012, Ol-26825-021 Overview
The following instructions explain how to download the various components of the Service Control Solution from the Cisco software download center.
The Cisco Service Control Solution is composed out of several components that are available on the Cisco center for customer download. These components are:
•Cisco Service Control Application for Broadband (SCA BB)
•Cisco Service Control Operating System (SCOS)
•Cisco Service Control Collection Manager (SCMS CM)
•Cisco Service Control Subscriber Manager (SCMS SM)
Before downloading new software, refer to the "Compatibility Matrix" section below and read the release notes of the various components. The "Compatibility Matrix" section provides information regarding the compatibility between various Service Control components and versions. These guidelines must be adhered to when installing new software.
After you have downloaded the new software, see the Installation Guide located in the SCA BB package for a step-by-step description of how to install the solution.
2 Compatibility Matrix
Table 1 provides compatibility information for the various components of the Service Control Solution for the 3.x release train and Table 2 provides compatibility information for the various components of the Service Control Solution for the 2.x release train. For each SCA BB revision, the list of compatible versions of the SCOS, SCMS CM, SCA Reporter and SCMS SM are listed.
We recommend using the latest revision available for each category unless otherwise noted.
Note The Cisco SCE8000-32xGBE is only supported in cascade topology.
Table 1 SCA BB 3.x Release Train
HW Platforms SCOS CM SM SCA BB Reporter InsightSCA BB 3.8.5
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE-8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE-8000-32xGBE1
SCE-8000-Dual DPI
3.8.5
3.8.5
3.8.5
3.8.5
Insight V3.4
SCA BB 3.8.0
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE-8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE-8000-32xGBE2
SCE-8000-Dual DPI
3.8.0
3.8.0
3.7.5
3.8.0
3.7.5
3.8.0
Insight V3.3
Insight V3.2
SCA BB 3.7.5
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE-8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE-8000-32xGBE3
SCE-8000-Dual DPI
3.7.5
3.7.5
3.7.1
3.7.2
3.7.5
3.7.5
Insight V3.2
SCA BB 3.7.2
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE-8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE-8000-32xGBE4
SCE-8000-Dual DPI
3.7.2
3.7.0
3.7.1
3.7.2
3.7.0
3.7.1
3.7.2
3.7.2
Insight V3
SCA BB 3.7.1
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE-8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE-8000-32xGBE5
SCE-8000-Dual DPI
3.7.1
3.7.0
3.7.1
3.7.0
3.7.1
3.7.1
Insight V2
Insight V3
SCA BB 3.7.0
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE-8000-4xTGBE
SCE-8000-2xTGBE
SCE-8000-16xGBE
SCE-8000-32xGBE6
SCE-8000-Dual DPI
3.7.0
3.6.0
3.6.5
3.7.0
3.6.0
3.6.5
3.7.0
3.7.0
Insight V1
Insight V2
Insight V3
SCA BB 3.6.5
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE8000-4xTGBE
SCE8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE8000-32xGBE5
SCE8000-Dual DPI
3.6.5
3.5.5
3.6.0
3.6.5
3.5.5
3.6.0
3.6.5
3.6.5
Insight V1
Insight V2
SCA BB 3.6.0
Build 454SCE-1010-2XGBE
SCE-2020-4XGBE
SCE8000-4xTGBE
SCE8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE8000-32xGBE5
SCE8000-Dual DPI
3.6.1
3.5.5
3.6.0
3.5.5
3.6.0
3.6.0
Also packaged with SCA BB Console
—
SCA BB 3.6.0
SCE-1010-2XGBE
SCE-2020-4XGBE
SCE8000-4xTGBE
SCE8000-2xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE8000-16xGBE
SCE8000-16xGBE + 2xTGBE
SCE8000-32xGBE5
SCE8000-Dual DPI
3.6.0
3.5.5
3.6.0
3.5.5
3.6.0
3.6.0
Also packaged with SCA BB Console
—
SCA BB 3.5.5
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE8000-2xTGBE
SCE8000-4xTGBE
SCE8000-8xGBE
SCE8000-8xGBE + 1xTGBE
SCE8000-16xGBE
SCE8000-16xGBE + 2xTGBE
3.5.5
3.5.5
3.5.0
3.1.6
3.5.5
3.5.0
3.1.6
3.5.5
Also packaged with SCA BB Console
—
SCA BB 3.5.0
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE8000-2xTGBE
SCE8000-4xTGBE
3.5.0
3.5.5
3.5.0
3.1.6
3.5.5
3.5.0
3.1.6
3.5.0
Also packaged with SCA BB Console
—
SCA BB .3.1.7
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE8000-2xTGBE
SCE8000-4xTGBE
3.1.7
3.5.5
3.5.0
3.1.6
3.5.5
3.5.0
3.1.6
3.1.6
Also packaged with SCA BB Console
—
SCA BB 3.1.6
(PQI 3.1.6S)
SCE8000-2xTGBE
SCE8000-4xTGBE
3.1.6S
3.5.5
3.5.0
3.1.6
3.5.5
3.5.0
3.1.6
3.1.6
Also packaged with SCA BB Console
—
SCA BB 3.1.6
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.1.6
3.5.5
3.5.0
3.1.6
3.5.5
3.5.0
3.1.6
3.1.6
Also packaged with SCA BB Console
—
SCA BB 3.1.5
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.1.5
3.0.37
3.0.5
3.0.6
3.1.08
3.1.58
3.1.68
3.5.0
3.1.0
3.1.1
3.1.5
3.1.6
3.5.0
3.1.5
Also packaged with SCA BB Console
—
SCA BB 3.1.1
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.1.1
3.0.37
3.0.5
3.0.6
3.1.08
3.1.58
3.1.68
3.5.0
3.1.0
3.1.1
3.1.5
3.1.6
3.5.0
3.1.0
Also packaged with SCA BB Console
—
SCA BB 3.1.0
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.1.0
3.0.37
3.0.5
3.0.6
3.1.08
3.1.58
3.1.0
3.1.1
3.1.5
3.1.0
Also packaged with SCA BB Console
—
SCA BB 3.0.6
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.6
3.0.0
3.0.37
3.0.5
3.0.6
3.1.0
3.1.58
3.0.39
3.0.5
3.0.610
3.0.6A
3.1.0
3.1.1
3.1.5
3.0.5
Also packaged with SCA BB Console
—
SCA BB 3.0.5A
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.5
3.0.0
3.0.37
3.0.5
3.0.6
3.1.0
3.1.58
3.0.39
3.0.5
3.0.610
3.0.6A
3.1.0
3.1.1
3.1.5
3.0.5
Also packaged with SCA BB Console
—
SCA BB 3.0.4
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.4
3.0.0
3.0.37
3.0.5
3.0.6
3.1.0
3.0.0
3.0.1
3.0.5
3.0.610
3.0.6A
3.1.0
3.0.3
Also packaged with SCA BB Console
—
SCA BB 3.0.3
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.3
3.0.0
3.0.37
3.0.5
3.0.6
3.1.0
3.0.0
3.0.1
3.0.39
3.0.5
3.0.610
3.0.6A
3.1.0
3.0.3
Also packaged with SCA BB Console
—
SCA BB 3.0.1
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.1
3.0.0
3.0.0
3.0.1
3.0.0
Also packaged with SCA BB Console
—
SCA BB 3.0.0
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
SCE-2020-4/8xFE
3.0.0
3.0.0
3.0.0
3.0.6A
3.0.0
Also packaged with SCA BB Console
—
1 Only supported in cascade topology.
2 Only supported in cascade topology.
3 Only supported in cascade topology.
4 Only supported in cascade topology.
5 Only supported in cascade topology.
6 Only supported in cascade topology.
7 VoIP reporting capabilities are only supported with CM 3.0.3 and up.
8 Virtual Links reporting capabilities are only supported with CM 3.1.0 or higher.
9 Use SCMS-SM 3.0.3 patch for SM-cluster upgrades from SM3.0.x to SM3.0.3.
10 Legacy support only (replaced by 3.0.6A).
11 Using releases SCMS-SM 3.0.3 and up is recommended for these SCA BB releases due to a known limitation of previous SCMS-SM versions. See details of resolved issue CSCsd93885 in the SCMS-SM release notes.
Table 2 SCA BB 2.x Release Train
HW Platforms SCOS SCMS CM SCMS SM SCA ReporterSCA BB 2.5.10
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
2.5.10
2.5.5
2.5.8
2.5.5
2.5.6
2.5.7
2.5.7A
2.5.8
3.0.61
3.0.6A
2.5.5
SCA BB 2.5.9
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
2.5.9
2.5.5
2.5.8
2.5.5
2.5.6
2.5.7
2.5.8
2.5.5
SCA BB 2.5.8
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
2.5.8
2.5.5
2.5.8
2.5.5
2.5.6
2.5.7
2.5.8
2.5.5
SCA BB 2.5.7
SCE-1010-2xGBE 2U
SCE-2020-4xGBE
SCE-2020-4/8xFE
2.5.7
2.5.5
2.5.2
2.5.5
2.5.6
2.5.7
2.5.8
2.5.5
SCA BB 2.5.6
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
2.5.6,
2.5.5
2.5.5
2.5.2
2.5.5
2.5.6
2.5.7
2.5.8
2.5.5
SCA BB 2.5.5
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
2.5.5
2.5.5
2.5.2
2.5.5
2.5.7
2.5.5
SCA BB 2.5.2
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
2.5.2
2.5.1
2.5.5
2.5.2
2.5.5
2.5
SCA BB 2.1.8
SCE-1010-2xGBE 2U
SCE-1010-2xGBE 1.5U
SCE-2020-4xGBE
2.1.8
2.0
2.5.1
2.0.3
2.2.1
2.1
1 Legacy support only (replaced by 3.0.6A).
3 Downloading Software
Table 3 summarizes the contents of each software package.
Table 3 Software Package Contents Summary
Software
Package Content Download Directory Comment SCA BB•SCE Loadable Image (SCE PQI)
•SM Loadable Image (SM PQI)
•Client Software (Console, Reporter, & Command line utilities)
•Service Configuration API
•Quota Provisioning API *
MIB files for release 3.0.3 and up can be downloaded from ftp://ftp.cisco.com/pub/mibs/
* Starting with release 3.0, QP-API is part of the SCE Subscriber API.
SCOS•PKG File for each platform
•Image file
•Image used for bootrom upgrades
•FPGA and PROM files
•Configuration files
•EM Agent installation files
•Prior to SCOS Rel 3.1.7:
http://www.cisco.com/cgi-bin/tablebuild.pl/scos
•SCOS Rel 3.1.7 and up:
MIB files for release 3.0.3 and up can be downloaded from ftp://ftp.cisco.com/pub/mibs/
SCMS SMRelease 2.x
•SM distribution
•SM installation scripts
•SM API (C & Java)
•LEGs:
–RDR DHCP LEG
–DHCP lease query LEG
–CNR LEG
•SM Veritas agents
SCMS SM 2.x distribution is split into several parts in the CCO. Refer to readme.txt file (located in download directory) for a description of how to merge the distribution.
SCMS SMRelease 3.x
•SM distributions (Solaris\Red-Hat Linux):
•SM server
•SM installation scripts
•Veritas Cluster Agents
•RADIUS Listener
•SM API (C & Java)
•SCE Subscriber API
•LEGs:
–SCE-Sniffer DHCP LEG
–SCE-Sniffer RADIUS LEG
–DHCP lease query LEG
–CNR LEG
–MPLS-VPN BGP LEG
—
SCMS CM• CMS CM + Sybase software for Solaris
•SCMS CM + Sybase software for Linux
•SCMS CM for Solaris/Linux
SCMS CM distribution is split into several parts in the CCO. Refer to the readme.txt file (located in download directory) for a description of how to merge the distribution
SCA ReporterClient software for MS-Windows, and command-line installer package for Redhat Linux
4 Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)