Table Of Contents
Terminal Server Support for Windows 2000 and Windows 2003 Server
Terminal Services on Windows 2000 and Windows 2003 Server
Enabling and Disabling Terminal Services on Windows 2000
Enabling and Disabling Terminal Services on Windows 2003 Server
Supported Network Management Systems
Prerequisites
This chapter describes the factors that you must consider before installing CiscoWorks Common Services 3.0.5 on a Windows system.
This chapter contains:
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Common Services Upgrade Paths
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Product Overview
CiscoWorks Common Services (Common Services) represents a common set of management services that are shared by CiscoWorks applications. CiscoWorks is a family of products based on Internet standards for managing networks and devices. All CiscoWorks products use and depend on Common Services.
Common Services provides a foundation for CiscoWorks applications to share a common model for data storage, login, user role definitions, access privileges, security protocols, as well as navigation. It creates a standard user experience for all management functions.
It also provides the common framework for all basic system level operations such as installation, data management including backup-restore and import-export, event and message handling, job and process management.
The LMS 2.6 Update CD- ROM contains Common Services 3.0.5 as one of its applications.
The LMS 2.5.1 CD One CD- ROM that contains Common Services 3.0.3 includes the following components with it:
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Common Services Upgrade Paths
Table 1-1 describes the different local upgrade paths and results. See Chapter 2, "Installing CiscoWorks Common Services 3.0.5," for installation instructions.
Server Requirements
Table 1-2 shows the minimum system requirements for installing Common Services.
Table 1-2 Server System Requirements1
System hardware
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Memory (RAM)
512 MB (to install all CiscoWorks Common Services components).
Available drive space2
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Server Environment
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System software3
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Common Services 3.0.5 and 3.0.3 supports only US-English and Japanese versions of Windows Operating Systems. It does not support any other language version. Installation might proceed normally in other locales but there might be problems in the functionality of CiscoWorks.
Additional software
(Optional)Browsers
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To verify JVM:
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CiscoWorks Common Services does not require JVM and Java Plug-in. However, some CiscoWorks applications may require these.
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1 Minimum requirements vary, depending on which components you choose to install:
Integration Utility alone requires 512 MB RAM and 50 MB disk space.
CiscoView requires 512 MB RAM and 175 MB disk space.2 We do not recommend installing Common Services on a FAT file system.
3 You cannot install CiscoWorks on a system configured as a primary or backup domain controller.
Do not install CiscoWorks in an encrypted directory. CiscoWorks does not support directory encryption.
Caution
Terminal Server Support for Windows 2000 and Windows 2003 Server
You can install Common Services on a system with Terminal Services enabled in Remote Administration mode. However, installation of Common Services on a system with Terminal Services enabled in Application mode is not supported.
If you have enabled Terminal Server in Application mode, disable the Terminal Server, reboot the system, and start the installation again.
Caution
Terminal Services on Windows 2000 and Windows 2003 Server
Table 1-3 summarizes the Terminal Services features in Windows 2000 and Windows 2003 Server.
You can install Common Services on a system with remote access (Terminal Services enabled in remote administration mode). However, you cannot install Common Services on a system in multi-user environment (Terminal services enabled in application mode).
Enabling and Disabling Terminal Services on Windows 2000
When enabling Terminal Services, you must choose between Application and Remote Administration modes.
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To check the Terminal Services state, go to Start > Settings > Control Panel > Administrative Tools > Terminal Services Configuration > Terminal Services Manager.
In Terminal Services Configuration, click Server Settings. The top entry in the right panel shows the Terminal Server Mode as Remote Administration, or Application.
To disable Terminal Services:
Step 1
Step 2
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When you disable Terminal Services, the TS Manager or TS Configuration in Administrative tools are not displayed. Also, the Windows service named Terminal Services switches to Disabled state.
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Enabling and Disabling Terminal Services on Windows 2003 Server
To enable/ disable Terminal Server, go to Manage Your Server > Add or Remove a Role > Terminal Server.
To enable/ disable Remote Desktop Administration, go to Control Panel > System > Remote.
Caution
Client Requirements
The minimum system requirements for the client are shown in Table 1-4. For information about configuring client systems, see Chapter 3, "Preparing to Use CiscoWorks Common Services."
Table 1-4 Client System Requirements
System hardware and software
Client system:
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Memory (RAM)
256 MB.
Browser
One of these browsers:
On Windows and Windows XP clients:
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Java Virtual Machine (JVM) 5.0.0.3802 and later, and Java Plug-in version 1.4.2_10.(optional)1
To verify the JVM:
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Java Console.•
CiscoWorks Common Services does not require JVM and Java Plug-in. However, some CiscoWorks applications may require these.
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1 This is not mandatory for all bundle applications.
Enabling Java Console
To enable Java Console in Microsoft Internet Explorer:
Step 1
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Step 3
To enable Java Console in Netscape Navigator:
Step 1
Step 2
Step 3
To enable Java Console in Mozilla:
Step 1
Step 2
Step 3
Supported Devices
CiscoView manages and configures different types of Cisco devices. See User Giude for Cisco
View 6.1.5 for Common Services 3.0.5 and User Guide for CiscoView 6.1.2 for Common Services 3.0.3 for information on supported devices. Also, see the individual application documentation for the list of supported devices for each application.Supported Network Management Systems
The following are the Network Management Systems (NMS) supported for importing device information into the CiscoView application:
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If you are using HPOV as your third party NMS application, you would require the IIS service be enabled for HPOV to install and run. The IIS webserver runs on SSL port 443, which is the default port for LMS webserver. Since LMS web server and IIS web server conflicting on SSL port 443, Ciscoworks Common Services can not run on a machine, where IIS is installed and enabled.
To avoid the conflict between IIS and LMS webservers:
Step 1
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See User Guide for CiscoWorks Common Services 3.0.5 and User Guide for CiscoWorks Common Services 3.0.3 and the online help for information about importing devices.
The Integration Utility supported is 1.6. See User Guide for CiscoWorks Integration Utility 1.6 for information about installing and using Integration Utility.
