Table Of Contents
A - B - C - D - E - F - H - I - K - L - M - N - O - P - R - S - T - U - W -
Index
A
AAA mode 2-4, D-2
ACS mode
authentication 2-4
modifying user roles and privileges 2-6
users, configuring 2-5
using Service Monitor 2-6
administering Service Monitor
SNMP, using to manage Service Monitor
queries, configuring for 2-8
security, configuring for queries 2-10
system application MIB log file, viewing 2-10
archiving call metrics
disabling 1-3
enabling 1-3
audience for this document vii
authentication
ACS mode 2-4
and authorization 2-4
fallback mode D-2
non-ACS mode 2-4
automatic registration 1-12
B
backing up
call metrics files 2-1
database 2-2
C
call metrics
archiving, enabling and disabling 1-3
files 2-1
backing up 2-1
data format 1-17
deleting 2-1
location of 1-17
cautions
significance of viii
Cisco 1040
adding 1-9
default configuration 1-12
deleting 1-15
failover 1-13
ID
format 1-3
starting 1-3
image file 1-4
registration
automatic 1-12
manual 1-9
resetting 1-13
unreachable, trap 1-17, A-2
web interface 1-15
Cisco Secure Access Control Server (ACS) 2-4
CiscoWorks
AAA mode 2-4
home page 2-7
login module D-2
fallback D-2
Local 2-4
processes 2-7
configuring
Cisco 1040, editing 1-11
DHCP 1-5
DNS 1-5
system
SNMP queries 2-8
users 2-5
CiscoWorks local login module 2-5
using ACS mode 2-5
copying files to TFTP server 1-4
D
database
backing up and restoring 2-2
password, changing 2-2, 2-11
debugging, enabling 2-3
deleting
Cisco 1040 1-15
files from TFTP server 1-15
DHCP, configuring 1-5
disabling
automatic registration 1-3
call metrics archiving 1-3
debugging 2-3
DNS, configuring 1-5
documentation viii
audience for this vii
typographical conventions in vii
E
editing
Cisco 1040 configuration 1-11
default configuration 1-12
enabling
automatic registration 1-3
call metrics archiving 1-3
F
failover, Cisco 1040 1-13
files
call metrics 2-1
configuration, copying 1-4
image, copying 1-4
log files 2-3
maintaining
history log file 2-3
syslog file 2-2
H
hostname, changing 2-10
I
image file
copying to TFTP server 1-4
directory 1-3
updating 1-14
IP Communications Operations Manager, as a trap receiver 1-4
K
keepalive 1-13
L
license
registering B-2
licensing
overview B-1
reminders B-2
log files
debugging, enabling and disabling 2-3
history 2-3
location 2-3
maintaining 2-3
login
CiscoWorks login module D-2
failure D-2
fallback mode D-2
M
managing log files 2-3
MIBs
system application, log file 2-10
used by Service Monitor A-1
MOS
threshold, configuring 1-3
violation trap 1-17, A-1
N
non-ACS mode
authentication 2-4
CiscoWorks Local Login module 2-5
users, configuring 2-5
O
Operations Manager, as a trap receiver 1-4
overview
licensing B-1
Service Monitor 1-1
P
password, database 2-2, 2-11
Permission Report, CiscoWorks user privileges 2-4
privileges, configuring on Cisco Secure ACS 2-6, D-3
processes
CiscoWorks 2-7
Service Monitor 2-7
starting and stopping 2-7
R
registering
Cisco 1040
automatic 1-12
manual 1-9
license, Service Monitor B-2
Service Monitor
on CiscoWorks home page 2-7
resetting
Cisco 1040 1-13
restoring database 2-2
roles
CiscoWorks 2-6
roles, user
Cisco Secure ACS, modifying 2-5
S
security
certificate 2-12
SNMP queries 2-10
Service Monitor
hostname, changing 2-10
overview 1-1
processes 2-7
setting up 1-3
setting time
on Cisco 1040s 1-14
Windows time service 1-14
setting up Service Monitor 1-3
SNMP
queries
security 2-10
service 2-8
trap receivers 1-4
SNMP, using to manage Service Monitor 2-8
SNMP queries, configuring for 2-8
Windows SNMP Service, enabling or disabling 2-9
Windows SNMP Service, installing and uninstalling 2-9
Windows SNMP Service status, determining 2-8
SNMP queries, configuring security for 2-10
system application MIB log file, viewing 2-10
SNMP MIBs, Service Monitor support for C-1
system application MIB implementation C-1
sample MIB walk C-8
starting
Service Monitor 1-2
Service Monitor processes 2-7
stopping Service Monitor processes 2-7
syslog file, maintaining 2-2
system administration
data, backup and restore 2-2
database password 2-2
system application MIB
sample MIB walk C-8
system application MIB implementation C-1
resource MIB tables C-1
element status information C-4
installed elements C-2
installed packages C-2
package status information C-3
process map C-7
scalar variables C-6
status of elements previously run C-5
status of packages previously run C-5
sample MIB walk C-8
System Identity Setup User
on Cisco Secure ACS D-3
on CiscoWorks D-2
T
TFTP server 1-4
configuring 1-3
image file 1-4
threshold, MOS, configuring 1-3
time
Cisco 1040, setting 1-14
Windows time service 1-14
trap
MOS violation 1-17, A-1
unreachable Cisco 1040 1-17, A-2
trap receivers
configuring 1-4
Operations Manager 1-4
port 1-4
typographical conventions in this document vii
U
updating image files 1-14
users
configuring 2-5
using ACS mode 2-5
using CiscoWorks local login module 2-5
privileges 2-6
Permission Report, CiscoWorks 2-4
roles 2-6, D-1
System Identity Setup User D-1
W
Windows SNMP Service
disabling 2-9
enabling 2-9
installing 2-9
status, determining 2-8
uninstalling 2-9
Windows time service 1-14