Table Of Contents
Preventing Electrostatic Discharge Damage
Installing an AIM in a Cisco Router with a 1-RU Chassis
Removing the Cover from a 1-RU Chassis
Installing the AIM in a 1-RU Chassis
Installing a CompactFlash Memory Card on the AIM
Reinstalling the Cover on a 1-RU Chassis
Installing AIMs in Cisco Routers with Hinged Covers
Removing a Hinged Cover from a Chassis
Installing an AIM in a Chassis with a Hinged Cover
Installing a CompactFlash Memory Card on the AIM
Applying the AIM Label on a Chassis with a Hinged Cover
Reinstalling the Cover on a Chassis with a Hinged Cover
Installing AIMs in a Cisco 3660 Router
Removing the System Board Tray
Installing AIMs in a Cisco 3660 Router
Applying the AIM Label on a Cisco 3660 Router
Reinstalling the System Board Tray
Installing AIMs in a Cisco 3745 Router
Removing the Plug-In System Board from a Cisco 3745 Router
Installing AIMs in a Cisco 3745 Router
Installing a CompactFlash Memory Card on the AIM
Applying the AIM Label on the Cisco 3745 Router
Reinstalling the Plug-In System Board
Configuring Internet Encryption Using Encryption AIMs
Configuring Voice and ATM AIMs
Configuring Data Compression AIMs
Upgrading a PLD on Cisco 2600 Series Routers
Frame Relay Stac Configuration
Obtaining Technical Assistance
Cisco Technical Support Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Installing Advanced Integration Modules in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
This document describes how to install advanced integration modules (AIMs) in Cisco 2600 series, Cisco 3600 series, and Cisco 3700 series routers.
Use this document in conjunction with the hardware and software configuration guide, and the Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Regulatory Compliance and Safety Information document, and with the applicable Cisco IOS configuration guides and command references.
If you have questions or need help, see the "Obtaining Documentation" section and the "Obtaining Technical Assistance" section for further information.
This document contains the following sections:
•Installing an AIM in a Cisco Router with a 1-RU Chassis
•Installing AIMs in Cisco Routers with Hinged Covers
•Installing AIMs in a Cisco 3660 Router
•Installing AIMs in a Cisco 3745 Router
•Configuring Internet Encryption Using Encryption AIMs
•Configuring Voice and ATM AIMs
•Configuring Data Compression AIMs
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
Overview
AIMs provide hardware-based support for various features, depending on the type of AIM installed. AIMs are installed by plugging into internal connectors in the router, and they require no additional external interfaces or connections. See Table 1 for AIM compatibility in Cisco routers.
Each AIM requires Cisco IOS software of a specified or later release, and AIMs typically require Cisco IOS software with a specified Cisco IOS feature set. Consult the relevant specifications, data sheets, or release notes to determine software requirements for an AIM. Cisco IOS software requirement information is also available to registered Cisco.com users from the Software Advisor tool at http://www.cisco.com/cgi-bin/Support/CompNav/Index.pl.
Table 1 AIM Compatibility in Cisco Routers
AIM Type AIM Product Number Cisco Router Platform AIM Slots Max AIMsVoice and ATM
AIM-ATM
AIM-VOICE-30
AIM-ATM-VOICE-30
2600 series with 1-RU chassis,
2600XM series1
1
2691, 3660, 3725, 3745
2
2
Data compression
AIM-COMPR2
2600 series with 1-RU chassis,
2600XM series1
1
AIM-COMPR2-V2
2600XM series
1
1
AIM-COMPR4
2691, 3660, 3725, 3745
2
2
VPN encryption
AIM-VPN/BP
2600 series with 1-RU chassis,
2600XM series, 26911
1
AIM-VPN/BPII
2600XM series
1
1
AIM-VPN/EP
2600 series with 1-RU chassis,
2600XM series1
1
2691, 3725
2
1
AIM-VPN/EPII
2600XM series
1
1
2691
2
1
3631
1
1
3725
2
1
AIM-VPN/HP
AIM-VPN/HPII
3660
2
1
3745
2
1
AIM-VPN/SSL-3
3725, 3745
2
1
Voice mail
AIM-CUE
2600XM series
1
1
2691, 3725
2
1
3745
2
11
1 In AIM slot 1 only. Do not install an AIM-CUE in AIM slot 0 of a Cisco 3745 router.
Software Requirements
Cisco IOS software of a specified release or later release is required to use an AIM.
To determine the version of Cisco IOS software that is running on your router, log in to the router and enter the show version command:
Router> show versionCisco Internetwork Operating System SoftwareIOS (tm) 12.1 Software (c3600-i-mz), Version 12.1(3)XI, RELEASE SOFTWARESafety Recommendations
To ensure general safety, follow these guidelines:
•Keep the area clear and dust-free during and after installation.
•Keep tools away from walk areas where you or others could fall over them.
•Do not wear loose clothing that could get caught in the chassis. Fasten your tie or scarf and roll up your sleeves.
•Wear safety glasses when working under any conditions that might be hazardous to your eyes.
•Do not perform any action that creates a potential hazard to people or makes equipment unsafe.
Notes, Cautions, and Warnings
Notes, cautions, and warnings use the following conventions and symbols:
Note Means reader take note. Notes contain helpful suggestions or references to additional information and material.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Warning Definition
Warning IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, see the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
Safety with Electricity
When working on equipment that is powered by electricity, follow these guidelines:
•Locate the emergency power-off switch in the room in which you are working. Then, if an electrical accident occurs, you can quickly shut off the power.
•Before working on the router, turn off the power and unplug the power cord.
•Disconnect all power before doing the following:
–Installing or removing a router chassis
–Working near power supplies
•Do not work alone if potentially hazardous conditions exist.
•Never assume that power is disconnected from a circuit. Always check.
•Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, and missing safety grounds.
If an electrical accident occurs, proceed as follows:
•Use caution; do not become a victim yourself.
•Turn off power to the router.
•If possible, send another person to get medical aid. Otherwise, determine the condition of the victim and then call for help.
•Determine if the victim needs rescue breathing or external cardiac compressions; then take appropriate action.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD can occur when printed circuit cards are improperly handled and can result in complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing cards. Ensure that the router chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To guard against ESD damage and shocks, the wrist strap and cord must be used properly. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
Caution For safety, periodically check the resistance value of the ESD-preventive wrist strap, which should be between 1 and 10 megohms (Mohms).
Required Tools and Equipment
To install an AIM in a chassis, you need the following tools and equipment:
•Cisco AIM, supplied with standoffs, two screws, and adhesive label
•Number 2 Phillips screwdriver or flat-blade screwdriver
•1/4-inch nut driver
•Torx-15 screwdriver (for installation in Cisco 3660 only)
•3/16-inch open-end wrench (optional)
•ESD-preventive wrist strap
Installing an AIM in a Cisco Router with a 1-RU Chassis
Note Before performing procedures described in this document, review the "Safety Recommendations" section.
The following sections describe AIM installation in a Cisco router chassis of 1 RU (rack unit) height. AIMs plug into internal AIM connectors located on the system board. (See Figure 1.)
Figure 1 System Board Layout in a 1-RU Chassis
To install an AIM, complete these procedures:
1. Removing the Cover from a 1-RU Chassis
2. Installing the AIM in a 1-RU Chassis
3. Reinstalling the Cover on a 1-RU Chassis
5. Configuring Internet Encryption Using Encryption AIMs
Removing the Cover from a 1-RU Chassis
This section describes how to open the chassis to access internal components.
Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected. Statement 4
Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041
To remove the cover from a Cisco router with a 1-RU chassis, do the following:
Step 1 Power off the router and disconnect the power cord.
Step 2 Disconnect all cables from the rear panel of the router.
Step 3 Remove the screws that are located on the top of the chassis using a Phillips screwdriver. Note that the chassis has two sections: top and bottom.
Step 4 Holding the chassis with both hands, position it as shown in Figure 2.
Step 5 Slide the top section away from the bottom section as shown in Figure 3.
Figure 2 Holding the 1-RU Chassis for Cover Removal
Figure 3 Removing the 1-RU Chassis Cover
Installing the AIM in a 1-RU Chassis
To install an AIM, perform the following procedure. You need a number 2 Phillips screwdriver or flat-blade screwdriver to complete this procedure.
Note Some AIMs are provided with two mounting kits that contain different standoffs.
Note Cisco routers with a 1-RU chassis have one AIM connector.
Step 1 Remove the two screws from the system board near the AIM connector, as shown in Figure 4.
Figure 4 Removing the Screws from the System Board in a 1-RU Chassis
Step 2 Install the two metal standoffs (included with the AIM) in the system board in place of the screws removed in Step 1. Use a 1/4-inch nut driver to tighten the standoffs. (See Figure 6.)
Caution Make sure that the standoffs are straight when installed. Tighten them gently but firmly. The shoulder must be seated tight against the system board.
Note Two types of plastic standoffs are used with most AIMs: locking-end standoffs and threaded-end standoffs. (See Figure 5.) The plastic standoff with the locking end snaps into the system board. The plastic standoff with the threaded end screws into the system board. Be sure to insert the locking end of the standoff into the system board, or screw in the threaded end after the standoff is firmly seated. The locking end, or threaded end, is the shorter end of the standoff.
Note Any of the standoffs listed in Figure 5 may ship with your equipment.
Step 3 Insert the plastic standoff (provided with the AIM) into the hole in the system board. (See Figure 6.) Press or screw the standoff into the system board to be sure it is properly seated on the board.
Figure 5 Standoff Orientation
Step 4 Insert the connector on the AIM into the AIM connector on the system board. (See Figure 6.)
Note Be sure to press firmly on the AIM until the board seats onto the connector. The plastic standoff must snap into or be screwed into the hole in the AIM board. (See Figure 6.)
Step 5 Insert the screws (provided with the AIM) through the AIM into the metal standoffs. (See Figure 6.) Tighten carefully with a Phillips screwdriver.
Figure 6 Connecting the AIM to the System Board in a 1-RU Chassis
Step 6 Check that the AIM is installed correctly on the system board. (See Figure 7.)
Figure 7 Installed AIM in a 1-RU Chassis
Installing a CompactFlash Memory Card on the AIM
Complete the procedure below for installing a CompactFlash memory card mounted on the AIM. To access the internal CompactFlash memory card, you need to either remove the chassis cover or slide the system board out, depending on the platform. For Cisco 2600XM series and Cisco 2691 routers, see the "Removing the Cover from a 1-RU Chassis" section.
Note Not all AIMs require installation of a CompactFlash memory card.
Step 1 Find the CompactFlash memory card on the AIM. (See Figure 8.)
Step 2 Insert the connector end of the CompactFlash memory card into the connector until the card is seated in the connector. (See Figure 8 and Figure 9.)
Step 3 Reinstall the AIM as described in "Installing the AIM in a 1-RU Chassis" section.
Step 4 Reinstall the chassis cover as described in the "Reinstalling the Cover on a 1-RU Chassis" section.
Step 5 See the "Verifying AIM Installation" section for instructions on formatting the CompactFlash memory card.
Figure 8 CompactFlash Memory Card Location on the AIM
Figure 9 CompactFlash Memory Card Installation on the AIM
Applying the AIM Label
The AIM label for the chassis might be in the AIM mounting kit, or it might be attached to the label on the AIM card. Apply the chassis label as follows:
Step 1 If the chassis label is attached to the label on the AIM card, carefully tear off the chassis label at the perforation. If the chassis label is in the AIM mounting kit, remove the label from the kit bag.
Step 2 Peel the chassis label from its backing.
Step 3 If there is a suitable space, apply the chassis label to the rear of the chassis. If no suitable space is available on the rear of the chassis, apply the label to the top cover at the back edge. The label must be visible with the chassis installed. See Figure 10 for a typical label location on the rear of a chassis.
Note Do not apply the AIM label to a blank cover plate; to any removable network module or interface card; or over any holes, screws, or existing labels.
Figure 10 AIM Label Location on 1-RU Chassis
Reinstalling the Cover on a 1-RU Chassis
To reinstall a 1-RU chassis cover, perform the following procedure. To complete this procedure, you need a number 2 Phillips screwdriver or a flat-blade screwdriver.
Step 1 Position the two chassis sections, as shown previously in Figure 3.
Step 2 Referring to Figure 3, press the two chassis sections together and ensure the following:
•The top section fits into the rear of the bottom section. The bottom section fits on the inside of the front of the top section.
•Each side of the top and bottom sections fits together.
Caution To fit the two sections together, it might be necessary to work them together at one end and then the other, working back and forth; however, use care to prevent bending the chassis edges.
Step 3 When the two sections fit together snugly, slide the chassis top until it fits into the front bezel.
Step 4 Replace the cover screws. Tighten the screws to no more than 8 or 9 inch-pounds of torque.
Step 5 Reinstall the chassis on a rack or desktop.
Step 6 Reconnect the power and network interface cables.
Step 7 Power on the router.
Observe the following warning if your Cisco router uses DC power:
Warning After reinstating the DC power, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. Statement 228
Installing AIMs in Cisco Routers with Hinged Covers
Note Before performing procedures described in this document, review the "Safety Recommendations" section.
The following sections describe AIM installation in a Cisco router chassis with a hinged cover, typically of 2-RU (rack unit) height. AIMs plug into internal AIM connectors that are located on the system board. Figure 11, Figure 12, and Figure 13 show the AIM locations on the system board of the routers.
AIM Locations in Cisco 2691 Routers
VPN AIM, voice-mail AIM—You can install only one AIM, and it can go in either AIM connector.
Voice compression AIM, ATM AIM—You can install an AIM in either AIM connector, or two AIMs using both AIM connectors.
Data compression AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Figure 11 AIM Connector Locations on System Board of Cisco 2691 Router
AIM Locations in Cisco 3631 Routers
VPN AIM—You can install one AIM.
Voice compression and ATM AIM—Not applicable.
Data compression AIM—Not applicable.
Figure 12 AIM Connector Location on System Board of Cisco 3631 Router
AIM Locations in Cisco 3725 Routers
VPN AIM, voice-mail AIM—You can install only one AIM, and it can go in either AIM connector.
Voice compression AIM, ATM AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Data compression AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Figure 13 AIM Connector Locations on System Board of Cisco 3725 Router
To install an AIM, complete the following procedures:
1. Removing a Hinged Cover from a Chassis
2. Installing an AIM in a Chassis with a Hinged Cover
3. Installing a CompactFlash Memory Card on the AIM
4. Applying the AIM Label on a Chassis with a Hinged Cover
5. Reinstalling the Cover on a Chassis with a Hinged Cover
7. Configuring Internet Encryption Using Encryption AIMs
Removing a Hinged Cover from a Chassis
To remove a hinged cover from a Cisco router chassis, perform the following procedure. To complete this procedure you need a number 2 Phillips screwdriver or a flat-blade screwdriver.
Observe the following warning if your router uses DC power:
Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. Statement 7
Step 1 Power off the router and disconnect the power cord.
Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041
Step 2 Disconnect all network interface cables from the rear panel of the router.
Step 3 Place the router on a flat surface. Remove the screws from the top of the cover (typically five or six screws, depending on the router model). Set the screws aside in a safe place.
Step 4 If your router is a Cisco 3725 and has a blank cover plate in the upper-right network-module slot, loosen the captive screw at the left edge of the blank cover. This screw is identified by the following stamped lettering: LOOSEN SCREW TO REMOVE COVER.
Step 5 Lift the cover up to a 45-degree angle. (See Figure 14.)
Step 6 Slide the cover to the side (away from the side with the fans) until the tabs are free from the slots. (See Figure 14.)
Figure 14 Removing a Hinged Cover from a Cisco Router
Installing an AIM in a Chassis with a Hinged Cover
Perform the following procedure for each AIM to be installed. To complete this procedure, you need a 1/4-inch nut driver and a number 2 Phillips screwdriver or a flat-blade screwdriver.
Note Some AIMs are provided with two mounting kits that contain different standoffs. See Figure 5 for the type of standoff you need.
Note Cisco routers with a 2-RU chassis have two AIM connectors—AIM slot 0 and AIM slot 1. You can install a VPN encryption AIM or a voice-mail AIM in either slot, but not in both slots. You can install voice and data compression AIMs and ATM AIMs in both slots.
Step 1 Remove the three screws from the system board near the AIM connector that you are going to use. Figure 15 shows the screws to remove for AIM installation in AIM slot 1.
Figure 15 Removing Screws from System Board—AIM Slot 1 Installation Shown
Step 2 Install the two metal standoffs (included in hardware kit number 69-0926-01) in place of the two screws that are labeled A in Figure 15. Use a 1/4-inch nut driver to tighten the standoffs. (See Figure 16.)
Caution Make sure that the standoffs are straight when installed. Tighten them gently but firmly. The shoulder must be seated tight against the system board.
Step 3 Install the threaded or snap-in plastic standoff (from the appropriate mounting kit) in the system board. The shoulder must be seated tight against the system board. (See Figure 16.)
Step 4 Plug the AIM into the AIM connector on the system board. (See Figure 16.) Make sure that the plastic standoff fits into the hole in the AIM board and that the connector is fully seated.
Step 5 Insert the screws (included in hardware kit number 69-0926-01) through the AIM into the metal standoffs. (See Figure 16.) Tighten the screws carefully with a Phillips screwdriver.
Figure 16 Connecting an AIM to the System Board—AIM Slot 1 Shown
Step 6 Check that the AIM is installed correctly on the system board. (See Figure 17.)
Figure 17 AIM Installed in AIM Slot 1
Installing a CompactFlash Memory Card on the AIM
Complete the procedure below for installing a CompactFlash memory card mounted on the AIM. To access the internal CompactFlash memory card, you need to either remove the chassis cover or slide the system board out, depending on the platform. For Cisco 3725 routers, see the "Removing a Hinged Cover from a Chassis" section.
Note Not all AIMs require installation of a CompactFlash memory card.
Step 1 Find the CompactFlash memory card on the AIM. (See Figure 18.)
Step 2 Insert the connector end of the CompactFlash memory card into the connector until the card is seated in the connector. (See Figure 18 and Figure 19.)
Step 3 Reinstall the AIM as described in "Installing an AIM in a Chassis with a Hinged Cover" section.
Step 4 Reinstall the chassis cover as described in the "Reinstalling the Cover on a Chassis with a Hinged Cover" section.
Step 5 See the "Verifying AIM Installation" section.
Figure 18 CompactFlash Memory Card Location on the AIM
Figure 19 CompactFlash Memory Card Installation on the AIM
Applying the AIM Label on a Chassis with a Hinged Cover
The AIM label for the chassis might be in the AIM mounting kit, or it might be attached to the label on the AIM card. Apply the chassis label as follows:
Step 1 If the chassis label is attached to the label on the AIM card, carefully tear off the chassis label at the perforation. If the chassis label is in the AIM mounting kit, remove the label from the kit bag.
Step 2 Peel the chassis label from its backing.
Step 3 If there is a suitable space, apply the chassis label to the rear of the chassis. If no suitable space is available on the rear of the chassis, apply the label to the top cover at the back edge. The label must be visible with the chassis installed. See Figure 10 for a typical label location on the rear of a chassis.
Note Do not apply the AIM label to a blank cover plate; to any removable network module or interface card; or over any holes, screws, or existing labels.
Reinstalling the Cover on a Chassis with a Hinged Cover
Caution Before reinstalling the cover on the router, make sure that all cables are secured and are not in danger of being pinched or cut.
Perform the following procedure to reinstall the router cover. You need a number 2 Phillips screwdriver or a flat-blade screwdriver to complete this procedure.
Step 1 Place the chassis on a flat surface.
Step 2 Hold the cover at a 45-degree angle, and insert the tabs into the slots along the front (bezel) edge of the chassis. (See Figure 20.)
Step 3 Center the cover over the chassis and lower it onto the chassis.
Figure 20 Replacing a Hinged Cover on a 2-RU Chassis
Step 4 Reinstall the cover screws (typically five or six, depending on the router model).
Step 5 If your router is a Cisco 3725 and has a blank cover plate in the upper-right network-module slot, reinstall the captive screw at the left edge of the blank cover. This screw is identified by the following stamped lettering: LOOSEN SCREW TO REMOVE COVER.
Step 6 Reinstall the chassis on a rack or desktop.
Step 7 Reconnect the power and network interface cables.
Step 8 Power on the router.
Observe the following warning if your Cisco router uses DC power:
Warning After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. Statement 8
Installing AIMs in a Cisco 3660 Router
Note Before performing procedures described in this document, review the "Safety Recommendations" section.
AIMs do not require an external network connection; they attach directly to an internal AIM connector on the Cisco 3660 system board. (See Figure 21.)
AIM Locations in Cisco 3660 Routers
VPN AIM—You can install only one AIM, and it can go in either AIM connector.
Voice compression AIM, ATM AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Data compression AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Voice-mail AIM—Not applicable.
Figure 21 Cisco 3660 System Board Layout
To install an AIM in a Cisco 3660 router, perform the following procedures:
1. Removing the System Board Tray
2. Installing AIMs in a Cisco 3660 Router
3. Applying the AIM Label on a Cisco 3660 Router
4. Reinstalling the System Board Tray
6. Configuring Internet Encryption Using Encryption AIMs
The sections that follow describe these procedures.
Removing the System Board Tray
This section describes the procedure for removing the Cisco 3660 system board tray. You must remove the system board tray to access the internal components.
Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages. Statement 1041
Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected. Statement 4
To remove the system board tray, follow these steps:
Step 1 Power off the router and disconnect the power cable.
Step 2 Disconnect all cables from the system board panel.
Step 3 Loosen the two captive mounting screws on the front of the system board tray. (See part 1 of Figure 22.)
Step 4 Rotate the tray levers to their open position. (See part 2 of Figure 22.)
Step 5 Pull the tray levers to slide the system board tray out of the chassis. (See part 3 of Figure 22.)
Figure 22 Removing the System Board Tray
Installing AIMs in a Cisco 3660 Router
Perform the following procedure for each AIM to be installed. You need a Torx-15 screwdriver, a number 2 Phillips screwdriver, and a 1/4-inch nut driver to complete this procedure.
Note Some AIMs are provided with two mounting kits that contain different standoffs. For a Cisco 3660 router, use the mounting kit that contains a plastic standoff with a threaded end.
Note Cisco 3660 routers have two AIM connectors—AIM slot 0 and AIM slot 1. You can install a VPN encryption AIM in either slot, but not in both slots. You can install voice and data compression AIMs and ATM AIMs in both slots. Voice-mail AIMs are not supported in Cisco 3660 routers.
Step 1 Remove the three screws labeled A and B in Figure 23 from the system board, near the AIM connector that you are going to use. Use a Torx screwdriver for these screws.
Figure 23 Removing the Three Screws from the System Board—AIM Slot 1 Installation Shown
Step 2 Install the two metal standoffs (provided in the mounting kit) in place of the two screws labeled A in Figure 23. Hand-tighten with a 1/4-inch nut driver. (See Figure 24.)
Caution Make sure that the standoffs are straight when installed. Tighten them gently but firmly. The shoulder must be seated tight against the system board.
Step 3 Install the threaded plastic standoff (provided in the mounting kit) in place of the screw labeled B in Figure 23. Tighten it firmly with your fingers, or very carefully using a 3/16-inch open-end wrench. (See Figure 24.) The shoulder must be seated tight against the system board.
Step 4 Plug the AIM into the AIM connector on the system board. (See Figure 24.) Make sure that the plastic standoff fits into the hole in the AIM board and that the connector is fully seated.
Step 5 Insert the screws (provided with the AIM) through the AIM into the metal standoffs. (See Figure 24.) Tighten the screws carefully with a Phillips screwdriver.
Figure 24 Connecting the AIM to the System Board
Step 6 Check that the AIM is installed correctly on the system board. (See Figure 25.)
Figure 25 Installed AIM
Applying the AIM Label on a Cisco 3660 Router
The AIM label for the chassis might be in the AIM mounting kit, or it might be attached to the label on the AIM card. Apply the chassis label as follows:
Step 1 If the chassis label is attached to the label on the AIM card, carefully tear off the chassis label at the perforation. If the chassis label is in the AIM mounting kit, remove the label from the kit bag.
Step 2 Peel the chassis label from its backing.
Step 3 Apply the chassis label to the faceplate of the system board tray. (See Figure 26.)
Figure 26 AIM Label Location
Reinstalling the System Board Tray
To reinstall the system board tray in the chassis, do the following:
Step 1 Align the tray with the guides in the chassis and slide it into the slot. (See part 1 of Figure 27.)
Step 2 Push the system board tray into place until you feel its edge connector mate securely with the connector on the backplane. (See part 2 of Figure 27.)
Step 3 Rotate the tray levers into their closed position. (See part 3 of Figure 27.)
Step 4 Fasten the system board tray captive mounting screw into the hole on the chassis using a Phillips screwdriver. (See part 4 of Figure 27.)
Step 5 Reinstall the chassis on the rack, desktop, or table.
Step 6 Reconnect all cables.
Figure 27 Reinstalling the System Board Tray
1Align system board tray with guides
3Rotate tray levers closed
2Insert system board tray
4Install captive screws
Installing AIMs in a Cisco 3745 Router
Note Before performing procedures described in this document, review the "Safety Recommendations" section.
This section contains procedures for installing and removing an AIM in a Cisco 3745 router. The AIM connectors are on the system board, which you can unplug and remove from the router chassis. AIM connectors are located as shown in Figure 28.
AIM Locations in Cisco 3745 Routers
VPN AIM—You can install only one AIM, and it can go in either AIM connector.
Voice compression AIM, ATM AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Data compression AIM—You can install one AIM in either AIM connector, or two AIMs using both AIM connectors.
Voice-mail AIM—You can install only one AIM, and you must install it in the AIM slot labeled AIM1.
Caution If you are installing an AIM-CUE in a Cisco 3745 router, you must install it in the AIM slot labeled AIM1. Attempting to install an AIM-CUE in the AIM slot labeled AIM0 can damage the AIM.
Figure 28 System Board Layout in a Cisco 3745 Router
To install an AIM in a Cisco 3745 router, complete the following procedures:
1. Removing the Plug-In System Board from a Cisco 3745 Router
2. Installing AIMs in a Cisco 3745 Router
3. Reinstalling the Plug-In System Board
5. Configuring Internet Encryption Using Encryption AIMs
Removing the Plug-In System Board from a Cisco 3745 Router
Perform the following procedure to access an AIM mounted on a system board in a Cisco 3745 router. You need a number 2 Phillips or flat-blade screwdriver to perform this procedure.
Observe the following warning if your router uses AC power:
Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected. Statement 4
Observe the following warning if your router uses DC power:
Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. Statement 7
Step 1 Power off the router. However, to channel ESD voltages to ground, do not unplug the power cable.
Caution The Cisco 3745 can have more than one power supply. Be sure that all power supplies are powered off and that all the router LEDs are off.
Step 2 Place the router on a flat surface so that the front panel is facing you, and open the small access door at the right-hand edge of the front panel. (See Figure 29.)
Step 3 Loosen the two captive screws located behind the access door. (See Figure 29.)
Step 4 Open the front panel to the straight-out position, and lift it off its hinges. (See Figure 29.)
Step 5 Loosen the captive retention screws; there is one at each side of the system board. (See Figure 30.)
Step 6 Pull the ejector levers at both sides, and carefully pull the system board straight out of the chassis. Place it on an antistatic surface. (See Figure 30.)
Step 7 When you are ready to reinstall the system board, see the "Reinstalling the Plug-In System Board" section.
Figure 29 Removing the Front Panel from a Cisco 3745 Router
Figure 30 Removing the System board from a Cisco 3745 Router
Installing AIMs in a Cisco 3745 Router
Perform the following procedure to install an AIM. To complete this procedure, you need a 1/4-inch nut driver and a number 2 Phillips screwdriver or a flat-blade screwdriver.
Note Some AIMs are provided with two mounting kits that contain different standoffs. For a Cisco 3745 router, use the mounting kit that contains a plastic standoff with a threaded end.
Note Cisco 3745 routers have two AIM connectors—AIM slot 0 and AIM slot 1. You can install a VPN encryption AIM in either slot, but not in both slots. You can install voice and data compression AIMs and ATM AIMs in both slots. You can install a voice-mail AIM in AIM slot 1 only.
Step 1 Remove the three screws from the system board near the AIM connector that you are going to use. (See Figure 31 for the locations of the screws.)
Caution Do not install an AIM-CUE voice mail AIM in AIM slot 0 of a Cisco 3745 router.
Figure 31 Removing the Screws from the System board (AIM Slot 1 Installation Shown)
Step 2 Install the two metal standoffs (provided in the mounting kit) by inserting the threaded end into the system board. Use a 1/4-inch nut driver to tighten the standoffs. (See Figure 32.)
Caution Make sure that the standoffs are straight when installed. Tighten them gently but firmly. The shoulder of the standoff must be seated tight against the system board.
Step 3 Install the plastic standoff (provided in the mounting kit) in place of the third screw that you removed. Tighten it firmly with your fingers or very carefully using a 3/16-inch open-end wrench. (See Figure 32.) The shoulder must be seated tight against the system board.
Step 4 Plug the AIM into the AIM connector on the system board. (See Figure 32.) Make sure that the plastic standoff fits into the hole in the AIM board and that the connector is fully seated.
Step 5 Insert the screws (provided with the AIM) through the AIM into the metal standoffs. (See Figure 32.)
Figure 32 Connecting an AIM to the System board (AIM Slot 1 Shown)
Step 6 Check that the AIM is installed correctly on the system board. (See Figure 33.) Repeat this procedure to install a second AIM.
Figure 33 AIM Installed in AIM Slot 1
Installing a CompactFlash Memory Card on the AIM
Complete the procedure below for installing a CompactFlash memory card mounted on the AIM. To access the internal CompactFlash memory card, you need to either remove the chassis cover or slide the system board out, depending on the platform. For Cisco 3745 routers, see the "Removing the System Board Tray" section.
Caution If you are installing an AIM-CUE voice mail AIM in a Cisco 3745 router, you must install it in the AIM slot labeled AIM1. Attempting to install an AIM-CUE in the AIM slot labeled AIM0 can damage the AIM.
Note Not all AIMs require installation of a CompactFlash memory card.
Step 1 Locate the CompactFlash memory card on the AIM. (See Figure 34.)
Step 2 Insert the connector end of the CompactFlash memory card into the connector on the AIM until the card is seated in the connector. (See Figure 34 and Figure 35.)
Step 3 Reinstall the AIM as described in "Installing AIMs in a Cisco 3745 Router" section.
Step 4 Reinstall the system board as described in "Reinstalling the Plug-In System Board" section.
Step 5 Reinstall the front panel as described in the "Reinstalling the Plug-In System Board" section.
Step 6 See the "Verifying AIM Installation" section for instructions on formatting the CompactFlash memory card.
Figure 34 CompactFlash Memory Card Location on the AIM
Figure 35 CompactFlash Memory Card Installation on the AIM
Applying the AIM Label on the Cisco 3745 Router
The AIM is supplied with a two-part adhesive label that may be in the mounting kit or attached to the AIM card. Use one part of the label to identify the circuit board, and apply the other part to the outside of the chassis. Apply the labels as follows:
Step 1 If the label is already attached to the AIM card, remove the loose part of the label at the perforation, and continue with Step 3.
Step 2 If the label is in the mounting kit, separate the two parts at the perforation, and apply one part to the AIM card. Position the label in a blank area along an edge.
Step 3 Apply the separated part of the label to the top of the chassis near the front edge. Do not apply the label over any existing labels.
Reinstalling the Plug-In System Board
Perform the following procedure to reinstall a plug-in system board. You need a number 2 Phillips screwdriver or a flat-blade screwdriver to perform this procedure:
Step 1 Place the chassis so that the empty system board slot faces you.
Step 2 Make sure that the ejector levers are fully open. Carefully insert the system board into the chassis slot until the connector is engaged, and then close the ejector levers to fully seat the system board connector. (See Figure 36.)
Step 3 Tighten the two captive retention screws; there is one at each edge of the system board.
Figure 36 Inserting Plug-In System Board into a Cisco 3745 Chassis
Step 4 Hold the front panel straight out from the chassis, engage the hinges, and close the front panel. (See Figure 37.)
Step 5 Tighten the two captive screws behind the small access door at the right edge.
Step 6 Power on the router.
Observe the following warning if your router uses DC power:
Warning After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. Statement 8
Figure 37 Installing the Front Panel on a Cisco 3745 Router
Verifying AIM Installation
Use the show version command to verify that the AIM has been installed correctly. In the following example, one VPN AIM is recognized by the system (see the bold entry fourth line from last):
Router# show version
Cisco Internetwork Operating System SoftwareIOS (tm) C2600 Software (C2600-JK8O3S-M), Version 12.2(1)TCopyright (c) 1986-2001 by cisco Systems, Inc.Compiled Fri 06-Apr-01 21:56Image text-base: 0x80008088, data-base: 0x81654AD0ROM: System Bootstrap, Version 12.1(3r)T1, RELEASE SOFTWARE (fc1)ROM: C2600 Software (C2600-JK8O3S-M), Version 12.2(0.18)TRouter uptime is 2 weeks, 6 days, 19 hours, 35 minutesSystem returned to ROM by power-onSystem image file is "flash:c2600-jk8o3s-mz.122-0.18.T"cisco 2651 (MPC860P) processor (revision 0x00) with 60416K/5120K bytes of memor.Processor board ID JAB043003AV (748576408)M860P processor: part number 5, mask 1Bridging software.X.25 software, Version 3.0.0.SuperLAT software (copyright 1990 by Meridian Technology Corp).TN3270 Emulation software.2 FastEthernet/IEEE 802.3 interface(s)4 Serial(sync/async) network interface(s)1 Virtual Private Network (VPN) Module(s)32K bytes of non-volatile configuration memory.32768K bytes of processor board System flash (Read/Write)Configuration register is 0x2102Use the show diag 0 command to obtain hardware information about an installed AIM. You will see additional output that is not shown in these examples.
The following example shows one ATM SAR AIM in a Cisco 2600 series router:
Router# show diag 0Slot 0:C2621 2FE Mainboard Port adapter, 4 portsPort adapter is analyzedPort adapter insertion time unknownEEPROM contents at hardware discovery:...ATM AIMATM AIM module with SAR only (no DSPs)Hardware Revision :1.0Top Assy. Part Number :800-03700-01Board Revision :A0Deviation Number :0-0Fab Version :02PCB Serial Number :JAB9801ABCD...The following example shows one ATM SAR AIM in a Cisco 3660 router:
Router# show diag 03660 Chassis type: ENTERPRISEc3600 Backplane EEPROM:Hardware Revision : 1.0Top Assy. Part Number : 800-04740-02...ATM AIM: 1ATM AIM module with SAR only (no DSPs)Hardware Revision : 1.0Top Assy. Part Number : 800-03700-01Board Revision : A0Deviation Number : 0-0Fab Version : 02PCB Serial Number : JAB9801ABCD...In Cisco 2600 series routers only, use the show pci aim command to list the installed AIMs.
The following example shows one ATM SAR AIM in a Cisco 2600 series router:
Router# show pci aimAIM Slot 0:ID 0x01B0Hardware Revision :1.0Top Assy. Part Number :800-03700-01Board Revision :A0Deviation Number :0-0Fab Version :02PCB Serial Number :JAB9801ABCDRMA Test History :00RMA Number :0-0-0-0RMA History :00EEPROM format version 4EEPROM contents (hex):0x00:04 FF 40 01 B0 41 01 00 C0 46 03 20 00 0E 74 010x10:42 41 30 80 00 00 00 00 02 02 C1 8B 4A 41 42 390x20:38 30 31 41 42 43 44 03 00 81 00 00 00 00 04 000x30:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x40:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x50:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x60:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF0x70:FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FFUse the show diag 0 command to obtain hardware information about an installed AIM.
The following example shows the hardware revision and additional information about encryption AIM 0 in a Cisco 3725 router:
Router# show diag 03725 Backplane EEPROM:PCB Serial Number :JAD05470J3HProcessor type :61...Encryption AIM 0:Hardware Revision :1.0Top Assy. Part Number :800-15369-02Board Revision :C0Deviation Number :0-0Fab Version :02PCB Serial Number :JAB061305B9...Use the clear aim aim-slot command to reset a specified AIM if it gets into a hung state. The following example shows an AIM in AIM slot 0 being reset:
Router# clear aim 0Configuring Internet Encryption Using Encryption AIMs
There are no configuration commands specific to the encryption hardware. Both software-based and hardware-based encryption are configured in the same way. The system automatically detects the presence of an encryption module at bootup and uses it to encrypt data; if no encryption hardware is detected, software is used to encrypt data.
To disable the VPN encryption module and revert to software encryption, enter the no crypto engine accel [0 | 1] command. To reenable the VPN encryption module, enter the crypto engine accel [0 | 1] command.
Whenever you install a new interface, or if you want to change the configuration of an existing interface, you must configure the interface. If you replace a module that was already configured, the router recognizes it and brings up the interface in the existing configuration.
For information about configuring Internet encryption, including the Internet Key Exchange (IKE) security protocol and IPSec network security, see the "IP Security and Encryption" part of the Cisco IOS Security Configuration Guide, Release 12.3 at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/sec_vcg.htm
For complete information about global configuration commands and about configuring LAN and WAN interfaces on your router, see the Cisco IOS configuration guides and command references.
Configuring Voice and ATM AIMs
For information about configuring ATM and voice processing on Cisco 2600 series and Cisco 3660 routers using AIM-ATM, AIM-VOICE-30, and AIM-ATM-VOICE-30 advanced integration modules, see the AIM-ATM, AIM-VOICE-30, and AIM-ATM-VOICE-30 on the Cisco 2600 Series and Cisco 3660 feature module on Cisco.com at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122newft/122limit/122x/122xb/122xb_2/ft_gins2.htm
For complete information about global configuration commands, and about configuring ATM on your router, see the Cisco IOS configuration guides and command references.
Configuring Data Compression AIMs
There are no configuration commands specific to the compression hardware. Both software-based and hardware-based compression are configured in the same way. The system automatically detects the presence of a data compression module at startup and uses it to compress data; if no compression hardware is detected, software is used to compress data.
Note Before you use an AIM-COMPR-2 data compression AIM, see the "Upgrading a PLD on Cisco 2600 Series Routers" section below to determine if you need to upgrade the programmable logic device (PLD).
For information about displaying statistics and about enabling and disabling data compression AIMs on specific interfaces, see the "Data Compression AIM Commands" section.
For complete information about global configuration commands, and about configuring data compression on your router, see the Cisco IOS configuration guides and command references for your Cisco IOS release.
Upgrading a PLD on Cisco 2600 Series Routers
Perform the following procedure to determine whether your Cisco 2600 series router (Cisco 2691 excepted) requires a programmable logic device (PLD) upgrade, and to do the PLD upgrade, if required.
Note You must perform this procedure before you enter any data compression AIM commands.
Step 1 In privileged EXEC mode, enter the upgrade pld command:
Router#
upgrade pldYou will see one of the following four messages:
Message 1No upgrade is required. Router#
If you see Message 1, your router does not require a PLD upgrade. Your data compression AIM is ready for use. See the "Data Compression AIM Commands" section for information about displaying statistics and about enabling and disabling data compression AIMs on specific interfaces.Message 2A PLD is required but not available on this IOS release.
Router#
If you see Message 2, your router requires a PLD upgrade, but you must also install a Cisco IOS software release that supports PLD upgrade. Load any appropriate c2600 release from Cisco IOS Release 12.0, 12.1, or 12.2. After you install the new Cisco IOS software, begin again with Step 1.Message 3All WAN interface cards (WICs) must be removed during this procedure.
Please power off the system, remove all WICs and issue this command again. When the procedure completes, power off the system and re-install all WIC cards into their respective slots before continuing.
Router#
If you see Message 3, your router requires a PLD upgrade, but you must first remove all WAN interface cards (WICs) that are installed in your router. After removing all WAN interface cards, begin again with Step 1.
Message 4PLD UPGRADE PROCEDURE. READ THESE INSTRUCTIONS CAREFULLY.This procedure will reload the hardware Programmable Logic Device (PLD). All network activity will be stopped and the router will automatically reload upon completion. You should only execute this command if you were explicitly instructed to do so. If the upgrade command is issued through a remote telnet session, there will be no confirmation on completion of the procedure, but the router will still reload normally.Note that the upgrade procedure may take up to 15 seconds to complete.During the upgrade, the router must not be interrupted.DO NOT POWER OFF THE SYSTEM DURING THE OPERATION!DOING SO MAY LEAVE THE HARDWARE IN AN INOPERABLE STATE!Proceed with PLD upgrade? [yes/no]:If you see Message 4, your router is ready for you to perform the PLD upgrade. Enter y to continue with the upgrade procedure, or enter n to stop.
Step 2 When the upgrade procedure is finished, verify that the following message appears:
The upgrade procedure was successful. The PLD has been safely updated. The system will automatically reload.
Step 3 After the PLD upgrade procedure is completed and the system has reloaded, power down the router, and reinstall the WICs in their respective slots.
Your router is now ready to power up. For information about displaying statistics and about enabling and disabling data compression AIMs on specific interfaces, see the next section, "Data Compression AIM Commands".
Data Compression AIM Commands
The following sections describe commands for displaying data compression statistics and for enabling and disabling data compression AIMs on specific interfaces.
Displaying Statistics
Use the show pas caim stats aim-slot command to display statistics describing the operation of the data compression AIM.
The command in the following example displays statistics for an AIM located in AIM slot 0 of a
Cisco 2600 series router:Router# show pas caim stats 0CompressionAim0ds:0x80F56A44 idb:0x80F50DB8422074 uncomp paks in --> 422076 comp paks out422071 comp paks in --> 422075 uncomp paks out633912308 uncomp bytes in--> 22791798 comp bytes out27433911 comp bytes in --> 633911762 uncomp bytes out974 uncomp paks/sec in--> 974 comp paks/sec out974 comp paks/sec in --> 974 uncomp paks/sec out11739116 uncomp bits/sec in--> 422070 comp bits/sec out508035 comp bits/sec in --> 11739106 uncomp bits/sec out433 seconds since last clearholdq: 0 hw_enable: 1 src_limited: 0 num cnxts: 4no data: 0 drops: 0 nobuffers: 0 enc adj errs: 0 fallbacks: 0no Replace: 0 num seq errs: 0 num desc errs: 0 cmds complete: 844151Bad reqs: 0 Dead cnxts: 0 No Paks: 0 enq errs: 0rx pkt drops: 0 tx pkt drops: 0 dequeues: 0 requeues: 0drops disabled: 0 clears: 0 ints: 844314 purges: 0no cnxts: 0 bad algos: 0 no crams: 0 bad paks: 0# opens: 0 # closes: 0 # hangs: 0Use the show compress command to display the compression ratio and other data compression statistics for a data compression AIM or for software compression.
The command in the following example displays data compression information on an interface configured for Point-to-Point Protocol (PPP) encapsulation and Stac compression:
Router# show compressSerial0/0:1Hardware compression enabledCSA in slot 0 in useuncompressed bytes xmt/rcv 0/353compressed bytes xmt/rcv 0/331Compressed bytes sent: 0 bytes 0 Kbits/secCompressed bytes recv: 331 bytes 0 Kbits/sec ratio:1.066resyncs 1last clearing of counters:25 secondsAdditional Stacker Stats:Transmit bytes: Uncompressed = 0 Compressed = 0Received bytes: Compressed = 325 Uncompressed = 0The command in the following example displays data compression information on an interface configured for PPP encapsulation and Microsoft Point-to-Point Compression (MPPC):
Router# show compressSerial0/0:1Hardware compression enabledCSA in slot 0 in useuncompressed bytes xmt/rcv 353/0compressed bytes xmt/rcv 313/0Compressed bytes sent: 313 bytes 0 Kbits/sec ratio:1.127Compressed bytes recv: 0 bytes 0 Kbits/secresyncs 1last clearing of counters:37 secondsThe command in the following example displays data compression information on an interface configured for Frame Relay encapsulation and Stac compression:
Router# show compressSerial0/0:1 - DLCI: 100Hardware compression enabledCSA in slot 0 in useuncompressed bytes xmt/rcv 0/264compressed bytes xmt/rcv 0/259Compressed bytes sent: 0 bytes 0 Kbits/secCompressed bytes recv: 259 bytes 0 Kbits/sec ratio:1.068resyncs 1last clearing of counters:21 secondsAdditional Stacker Stats:Transmit bytes: Uncompressed = 0 Compressed = 0Received bytes: Compressed = 258 Uncompressed = 0PPP Interface Configuration
The existing compression implementation for Point-to-Point Protocol (PPP) interfaces allows you to specify compression using the following commands in interface configuration mode. For more information on these commands, see the Cisco IOS configuration guides and command references for your Cisco IOS release.
•no compress—Turns off compression for the interface.
•compress stac—Enables compression for the interface. Uses hardware compression if available; otherwise, uses software compression.
•compress stac software—Enables compression for the interface. Uses software compression only.
•compress stac caim caim element #—Enables compression for the interface. Uses the specified data compression AIM.
•compress mppc—Enables compression for the interface. Uses software compression only.
Frame Relay Stac Configuration
Use the following Frame Relay interface commands to configure Stac compression on a per-Frame-Relay-port basis. For more information on these commands, see the Cisco IOS configuration guides and command references for your Cisco IOS release.
•no frame-relay payload-compression—Turns off compression for this port.
•frame-relay payload-compression frf9 stac—Enables compression for this port. Uses hardware compression if available; otherwise, uses software compression.
•frame-relay payload-compression frf9 stac software—Enables compression for this port. Uses software compression only.
•frame-relay payload-compression frf9 stac caim caim element #—Enables compression for this port. Uses the specified data compression AIM.
Use the following Frame Relay map commands to configure compression on a per data-link connection identifier (DLCI) basis. For more information on data compression AIM commands, see the Cisco IOS configuration guides and command references for your Cisco IOS release.
•frame-relay map protocol protocol-address dlci payload-compression frf9 stac—Enables compression for this data-link connection (DLC). Uses hardware compression if available; otherwise, uses software compression.
•frame-relay map protocol protocol-address dlci payload-compression frf9 stac software—Enables compression for this DLC. Uses software compression only.
•frame-relay map protocol protocol-address dlci payload-compression frf9 stac caim caim element #—Enables compression for this DLC. Uses the specified data compression AIM.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with your router software configuration guide, the Cisco Regulatory Compliance and Safety Information document for your router, and the Cisco IOS configuration guides and command references for your Cisco IOS release.
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