Table Of Contents
Release Notes for Catalyst 6000 Family and Cisco 7600 Series Internet Router
DFC ROMMON SoftwareResolved Caveats in DFC ROMMON Software Release 12.1(11r)E2
Storing More Than One ROMMON Image
Selecting a Stored ROMMON Image on the DFC
Obtaining Technical Assistance
Release Notes for Catalyst 6000 Family and Cisco 7600 Series Internet Router
DFC ROMMON Software
Current Release: 12.1(11r)E2—March 28, 2002
Past Release: 12.1(5r)E1This publication describes how to upgrade the ROMMON on your Catalyst 6000 family or Cisco 7600 series Internet Router Distributed Forwarding Card (DFC). The ROMMON upgrade is supported on fabric-enabled modules that have the WS-F6K-DFC daughter card.
Tip
You should consider the 12.1(11r)E2 ROMMON software upgrade if you need the bug fixes documented in the "Caveats" section.
With this procedure, you can upgrade the ROMMON image similar to the way that you upgrade the Cisco IOS operating system software.
ROMMON software release 12.1(11r)E2 is supported in Catalyst 6000 family and Cisco 7600 series systems that are running Cisco IOS software on the Supervisor Engine 2 and on the MSFC2.
Contents
This publication consists of these sections:
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Storing More Than One ROMMON Image
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Obtaining Technical Assistance
System Software Requirements
The DFC ROMMON software upgrade requires the following system software:
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DFC ROMMON software release 12.1(4r)E1 or later on the DFC.
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For Catalyst 6000 family and Cisco 7600 series systems running Cisco IOS software on the Supervisor Engine 2 and on the MSFC2, Cisco IOS Release 12.1(8a)EX is the first software release that supports a software upgrade of the DFC ROMMON.
Software Images
Table 1 lists the software releases for the DFC ROMMON software.
Table 1 Upgradable Modules
DFC ROMMON Software Release Filename12.1(11r)E2 upgradable module ROMMON image
c6dfc-rm2.srec.121-11r.E2
ROMMON Image Overview
The DFC ROMMON consists of two modules:
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A resident module that is not changed during the upgrade procedure.
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An upgradable module that is updated during the upgrade procedure. This is the only module that you will download from Cisco.com.
New and Changed Information
DFC ROMMON software release 12.1(11r)E2 contains bug fixes; no new feature support is added.
Caveats
The following section contains resolved caveat information.
Resolved Caveats in DFC ROMMON Software Release 12.1(11r)E2
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This problem could cause a DFC-configured module to not come up on a fully loaded chassis due to a failure to download the image when the EOBC is under stress traffic conditions. This problem is resolved in DFC ROMMON software release 12.1(11r)E2. (CSCdu19133)
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Under some circumstances, after doing an online insertion and removal (OIR) or resetting the module with the DFC through the switch console, the DFC might report a Bus Error and fail to boot. This problem is resolved in DFC ROMMON software release 12.1(11r)E2. (CSCdw24401)
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The system might fail to recognize the newly installed memory after upgrading the DFC memory to 256 MB using the upgrade kit (MEM-DFC-256MB=). You should upgrade the ROMMON on the DFC to ROMMON software release 12.1(11r)E2. If you are running Cisco IOS Release 12.1(8a)E or later, you can upgrade the ROMMON of the DFC through the software upgrade procedure documented in this publication.
To identify the ROMMON version running on the DFC, enter the remote command module module-no show version command and find the following line in the display output:
System Bootstrap, Version 12.1(4r)E, RELEASE SOFTWARE (fc1)In this example, the ROMMON version is 12.1(4r)E.
(CSCdw69150)
Upgrading the DFC ROMMON
Note
Before performing this procedure, you must download the new ROMMON image from Cisco.com. The download procedure is the same as downloading Catalyst software images.
To upgrade the ROMMON version on your DFC, perform these steps (in this example, the module with the DFC is in slot 4):
Step 1
Check the active ROMMON information:
Router# show rom-monitor slot 4Region F1:APPROVED, preferredRegion F2:INVALIDCurrently running ROMMON from F1 regionRouter#The display indicates that the active ROMMON is running in region1.
Step 2
Program the new ROMMON image to the Flash device on the DFC (in this example, the image is stored in the route processor bootflash):
Router# upgrade rom-monitor slot 4 file bootflash:c6dfc-rm2.srec.121-11r.E2Copying bootflash:c6dfc-rm2.srec.121-11r.E2 onto bootflash of dfc#4 CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCRouter#19:40:08: DFC4: ROMMON image upgrade in progress19:40:08: DFC4: Erasing flash19:40:11: DFC4: Programming flash19:40:13: DFC4: Verifying new image19:40:13: DFC4: ROMMON image upgrade completeThe card must be reset for this to take effectRouter#Step 3
Check the new active ROMMON information:
Router# show rom-monitor slot 4Region F1:APPROVEDRegion F2:FIRST_RUN, preferredCurrently running ROMMON from F1 regionRouter#Step 4
Reload the DFC for the change to take effect:
Router# hw-module module 4 resetProceed with reload of module? [confirm]% reset issued for module 4<output truncated>Step 5
After the system comes up, check the ROMMON information again:
Router# show rom-monitor slot 4Region F1:APPROVEDRegion F2:APPROVED, preferredCurrently running ROMMON from F2 regionRouter#The "Region2" field should show "APPROVED, preferred." The ROMMON stored in the Region2 is now the active ROMMON.
Storing More Than One ROMMON Image
The procedure in this section is optional and should be used only if you have multiple versions of the upgraded ROMMON image stored on the DFC. These procedures describe how to select a particular ROMMON image for booting and how to disqualify a particular ROMMON region.
Selecting a Stored ROMMON Image on the DFC
There are three regions (including the Gold region) where versions of the ROMMON image can be stored. You can use the upgrade rom-monitor slot preference command to switch between regions.
The ROMMON software upgrade feature allows you to have two upgraded ROMMON images (one in region F1, the second in region F2) in addition to the "Gold" ROMMON stored on the one-time programmable (OTP) EPROM section of the ROMMON. Use the upgrade rom-monitor slot preference command to select which ROMMON will be the preferred ROMMON the next time the system is booted. You can change the preference as often as you like. The changes do not take effect until you reset the system.
To select a particular ROMMON image stored on the DFC, perform these steps:
Step 1
Change the ROMMON preference:
Router# show rom-monitor slot 4Region F1:FIRST_RUNRegion F2:FIRST_RUN, preferredCurrently running ROMMON from F2 regionRouter# upgrade rom-monitor slot 4 preference region1You are about to mark F1 region of DFC ROMMON in slot 4 as the boot preference region, proceed[n]? yRouter#Step 2
Reload the DFC for the change to take effect:
Router# hw-module module 4 resetProceed with reload of module? [confirm]% reset issued for module 4<output truncated>Step 3
Verify the change:
Router# show rom-monitor slot 4Region F1:APPROVED, preferredRegion F2:APPROVEDCurrently running ROMMON from F1 regionYou can also disqualify a specific region of ROMMON and use the other region or go back to using the "Gold" ROMMON stored in the OTP EPROM section by using the upgrade rom-monitor slot invalidate command.
To disqualify a specific ROMMON region, perform these steps:
Step 1
Disqualify a specific ROMMON region:
Router# show rom-monitor slot 4Region F1:FIRST_RUNRegion F2:FIRST_RUN, preferredCurrently running ROMMON from F2 regionRouter# upgrade rom-monitor slot 4 invalidate region2You are about to mark F2 region of DFC ROMMON in slot 4 as an invalid region, proceed[n]? yRouter#Step 2
Reload the DFC for the change to take effect:
Router# hw-module module 4 resetProceed with reload? [confirm]<output truncated>Step 3
Verify the change:
Router# show rom-monitor slot 4Region F1:FIRST_RUNRegion F2:INVALIDCurrently running ROMMON from S (Gold) region
Additional Documentation
The following documents are available for the Catalyst 6000 family switches:
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Catalyst 6000 Family Quick Software Configuration
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Catalyst 6000 Family Installation Guide
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Catalyst 6000 Family Module Installation Guide
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Catalyst 6000 Family Software Configuration Guide
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Catalyst 6000 Family Command Reference
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System Message Guide—Catalyst 6000 Family, 4000 Family, 2926G Series, 2948G, and 2980G Switches
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ATM Configuration Guide and Command Reference
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
•
Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
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Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
http://www.cisco.com/go/subscription
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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
•
Streamline business processes and improve productivity
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Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
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Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
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Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
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Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.



