Cisco TelePresence System Software Version Compatibility and Interoperability with Other Devices—1.10 Releases
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Table of Contents
Cisco TelePresence Interoperability Database
CTS 1.10 Software Compatibility
CTS 1.10 Interoperability with Other Cisco Endpoints and Devices
CTS 1.10 Interoperability with Third-Party Endpoints and Devices
Obtaining Documentation and Submitting a Service Request
Cisco TelePresence System Software Version Compatibility and Interoperability with Other Devices—1.10 Releases
Document Revisions
Cisco TelePresence Interoperability Database
For more information about how the products running CTS 1.10 software interoperate with other Cisco, Cisco TelePresence, and third-party products, refer to the Cisco TelePresence Interoperability Database at the following URL:
CTS 1.10 Software Compatibility
The deployments of software in this matrix are tested.
Table 1 summarizes CTS software Release 10.0 compatibility.
|
SBC
1
|
||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1.10. x2 |
1.9.43 |
1.9.24 |
11.57 |
SIP75.9-3-1-1S |
|
2.CTS Releases earlier than 1.10.16 are vulnerable to OpenSSL vulnerabilities; for this reason, it is highly recommended to upgrade to CTS release 8.A phone load version is required only if your system uses a Cisco Unified IP Phone for call control. Use the SIP75 phone load version for systems that use a Cisco Unified IP Phone 7975 for call control. Use the SIP70 phone load version for systems that use a Cisco Unified IP Phone 7970 for call control. |
CTS 1.10 Interoperability
This section summarizes video and audio quality; security; and presentation support between a Cisco TelePresence System (CTS) running version CTS 1.10 software and another Cisco or third-party endpoint or device.
- Cisco Unified CM Version —The first column in each table includes the Cisco Unified Communications Manager (Cisco Unified CM) version to which the system running CTS 1.10 software is registered.
- With Endpoint/Device Version —The second column includes the endpoint or device in the same TelePresence meeting with the system running CTS 1.10 software.
If an endpoint or device is registered to a Cisco TelePresence Video Communication Server (VCS), the supported VCS version is listed. In this type of interoperability deployment, the Cisco Unified CM and VCS are connected by a SIP trunk.
- Maximum Video and Audio —The third column includes the maximum video quality and the audio format in the interoperability deployment.
–
Maximum video resolution and frame rate for a call between endpoints is 1080p at 30 frames per second (1080p 30).
– Video can be negotiated to a lower supported resolution (for example, 720p 60) that is based on the capabilities or configuration of other endpoints in the meeting.
- Security —The fourth column indicates whether the call is secure or non-secure.
- Presentation —The fifth column indicates presentation support.
In switched presentation mode, when a meeting participant is sharing a presentation, the other meeting participant (or participants) sees the presentation instead of the main video.
Note The Cisco and third-party endpoint, device, and call signaling agent versions outlined in Table 3 and Table 4 are tested and known to interoperate.
The Cisco and third-party endpoint, device, and call signaling agent versions not explicitly mentioned in these tables can interoperate successfully. If an unexpected issue occurs, the Technical Assistance Center (TAC) will help you identify the root cause. These calls must come from customers with a valid support agreement.
CTS 1.10 Interoperability with Other Cisco Endpoints and Devices
Table 3 summarizes the other Cisco endpoints and devices tested with CTS 1.10 software.
10.5 & 10.09, 9.1(2), 9.1(1), 8.6(2a)SU3 |
TX 6.0 registered to Cisco Unified CM version 9.1(1) or 8.6(2a)SU3 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
CTS 1.9. x registered to Cisco Unified CM version 9.1(1) or 8.6(2a)SU3 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
CTS 1.8. x registered to Cisco Unified CM version 9.1(1) or 8.6(2a)SU3 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
CTS 1.7.4 through 1.7.6 registered to Cisco Unified CM version 9.1(1) or 8.6(2a)SU3 10 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
TC 6. x and TC 5. x (EX series, MX, C series, and SX20) registered to Cisco Unified CM version 9.1(1) or 8.6(2a)SU3 |
Note With 8.6(2a)SU3 and later, AAC-LD LATM is supported for audio. |
||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
TC 6. x and TC 5. x (EX series, MX, C series, and SX20) registered to VCS version X7.2 4 , X7.1 4 , X7.0 3 , 12, 13, or TC6. x 4 , 5 |
Note With 8.6(2a)SU3 and later, AAC-LD LATM is supported for audio. |
||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco MXP 1000 F9. x registered to VCS version X7.2 4 , X7.1 4 , X7.0 4 , or X6.1 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco TelePresence Server (TS) running 2.2 registered to VCS version X7.2 4 , X7.1 4 , or X7.0 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco MCU 4500 series registered to VCS version X7.2 4 , X7.1 4 , or X7.0 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco MCU 4200 series version 4.4 and 4.3(2.18) registered to VCS version X7.2, X7.1 4 , or X7.0 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco MCU 5300 version 4.4 and 4.3(2.20) registered to VCS version X7.2 4 , X7.1 4 , or X7.0 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Jabber video version 4.5 registered to VCS version X7.2 4 , X7.1 4 , or X7.0 4 |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco Unified IP Phone 8961, 8941, 8945, 9951, and 9971 SIP version 9.2.1 or SCCP version 9.1.2 registered to Cisco Unified CM 8.6. x or 8.5. x |
|||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
Cisco Unified Video Advantage version 2.2.2 with Cisco IP phones 69xx, 79xx, 89xx, 99xx registered to Cisco Unified CM 8.6. x or 8.5. x |
|
9.Systems that are registered to Unified CM release 10.5 & 10.0 only: A minimum of Cisco TelePresence Administration software TX 6.1.1. or 1.10.4 is required for the directory to appear on the Touch 12 control device of your system. 10.To support CTS 1.7.4 through 1.7.6 endpoints, and endpoints that use BFCP for presentation sharing, you must run a minimum Cisco Unified CM version of 8.6(2a)SU3. 12.We recommend that you install and assign the Cisco Unified CM “vcs-interop” SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 13.In a call between a CTS endpoint and a TC 5.x endpoint registered to VCS X7.0.1 or X6.1, a video issue could occur after holding then resuming the call. Caveat that tracks this issue: CSCua23599. This caveat is fixed in VCS X7.2 and appears in the Release Notes for Cisco TelePresence System Software Release 1.9. |
CTS 1.10 Interoperability with Third-Party Endpoints and Devices
Cisco TelePresence endpoints are designed to work with any standards-based (SIP and H.264) endpoint and any TelePresence Interoperability Protocol (TIP) device.
Cisco tests interoperability with TIP devices and other standards-based endpoints based on market priority. The Cisco Technical Assistance Center (TAC) accepts calls related to interoperability with third-party endpoints and devices to troubleshoot and identify the root cause of issues. These calls must come from customers with a valid support agreement. When appropriate, Cisco will engage third-party vendors to resolve interoperability issues. Also when appropriate, Cisco will document known issues in software release notes.
Table 4 summarizes the third-party endpoints and devices tested with CTS 1.10 software.
10.5 & 10.014, 9.1(2), 9.1(1), 8.6(2a)SU3 |
Polycom HDX Series version 3.0.5 registered to VCS 7. x15 16 17 |
BFCP (H.239 interworking19 through VCS) |
No, this system uses standards-based SIP and is natively interoperable. |
||
10.5 & 10.0 1 , 9.1(2), 9.1(1), 8.6(2a)SU3 |
LifeSize Express 220 and Passport Room 22020 version LS_EX2_4.10 registered to VCS 7. x 2 |
Non- |
|
14.Systems that are registered to Unified CM release 10.5 & 10.0 only: A minimum of Cisco TelePresence Administration software TX 6.1.1. or 1.10.4 is required for the directory to appear on the Touch 12 control device of your system. 15.We recommend that you install and assign the Cisco Unified CM “vcs-interop” SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 16.The following open caveats impact non-secure and secure calls with a Polycom endpoint: CSCua40108 and CSCty52408. For more information about CSCua40108, see the Release Notes for Cisco TelePresence System Software Release 1.10 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/release/notes/cts_1_10_release_notes.html. For more information about CSCty52408, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 17.2 During conferences between a Cisco TelePresence System 500-32, TX1310, TX9000 or TX9200 and a Polycom HDX7001, an extraneous message can display on the Cisco TelePresence screen that the presentation cannot be shared, even if a presentation is not being shared. This message should disappear within 30 seconds of starting the conference. 18.The following open caveats impact secure calls with a Polycom endpoint: CSCtx74718 and CSCty68518. For more information, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 20.The following open caveat impacts interop calls with a LifeSize endpoint when adding an audio-only call: CSCtz27333. The following open caveats impacts interop calls with a LifeSize endpoint if holding then resuming the call: CSCtz05200 and CSCtz27129. For more information about CSCtz05200, see the Release Notes for Cisco TelePresence System Software Release 1.10 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/release/notes/cts_1_10_release_notes.html. For more information about CSCtz27333 and CSCtz27129, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 21.The following open caveats impact secure interop calls with a LifeSize endpoint: CSCtz27432, CSCty85689. For more information about CSCtz27432, see the Release Notes for Cisco TelePresence System Software Release 1.10 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/release/notes/cts_1_10_release_notes.html. For more information about CSCty85689, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. |
Supported Video Resolutions
Systems running CTS 1.10 software send and receive video at the resolutions shown in Table 5 . The video resolution that is sent and received is based on the available bandwidth and the capabilities of the other devices that are in the conference.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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