Cisco TelePresence Interoperability Database
TX 6.x Interoperability with Other Cisco Endpoints and Devices
TX 6.x Interoperability with Third-Party Endpoints and Devices
Obtaining Documentation and Submitting a Service Request
First Published: February 27, 2013
This document shows you what systems, including endpoints and infrastructure devices, interoperate with Cisco TelePresence systems that run TX software release 6. x and includes the following sections:
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Added compatibility information for Unified CM Release 10.0. |
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Added a link to the Cisco TelePresence Interoperability Database |
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Added interoperability with other Cisco devices and other third-party devices |
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For more information about how the products running TX 6. x software interoperate with other Cisco, Cisco TelePresence, and third-party products, refer to the Cisco TelePresence Interoperability Database at the following URL:
The deployments of software in this matrix are tested.
Table 1 summarizes TX software Release 6 compatibility.
2.TX Releases earlier than 6.1.13 are vulnerable to OpenSSL vulnerabilities; for this reason, it is highly recommended upgrade to TX 6.1.13 or later. For more information, see the Caveat description for CSCuz52531 in the Release Notes for Cisco TelePresence System Software Release TX 6.x. 4.Cisco TelePresence systems running TX software support 1080p video when in a CTMS call with systems running TC software 5.0 or later. Systems running CTS software 1.8 or later support 720p video in a CTMS call with systems running TC software 5.0 or later. |
This section summarizes video and audio quality; security; and presentation support between a Cisco TelePresence System (CTS) running version TX 6. x software and another Cisco or third-party endpoint or device.
If an endpoint or device is registered to a Cisco TelePresence Video Communication Server (VCS), the supported VCS version is listed. In this type of interoperability deployment, the Unified CM and VCS are connected by a SIP trunk.
– Maximum video resolution and frame rate for a call between endpoints is 1080p at 60 frames per second (1080p 60).
– Video can be negotiated to a lower supported resolution (for example, 720p 60) that is based on the capabilities or configuration of other endpoints in the meeting.
For more information, including systems that support 1080p 60 and bandwidth requirements and recommendations, refer to the “60 fps Main Video” section of the Administration Guide for Cisco TelePresence TX Software Release 6.
In switched presentation mode, when a meeting participant is sharing a presentation, the other meeting participant (or participants) sees the presentation instead of the main video.
For the latest information about endpoint capabilities and maximum resolutions for presentations, refer to the “High-Definition Presentation” section of the Administration Guide for Cisco TelePresence TX Software Release 6.
Note The Cisco and third-party endpoint, device, and call signaling agent versions outlined in Table 2 and Table 3 are tested and known to interoperate.
The Cisco and third-party endpoint, device, and call signaling agent versions not explicitly mentioned in these tables can interoperate successfully. If an unexpected issue occurs, the Technical Assistance Center (TAC) will help you identify the root cause. These calls must come from customers with a valid support agreement.
Table 2 summarizes the other Cisco endpoints and devices tested with TX 6. x software.
The endpoints running TX 6. x software were registered to Unified CM devices running either version 9.1(2), 9.1(1), or 8.6(2a)SU3 software.
CTS 1.10. x registered to Unified CM version 10.5 & 10.010, 9.1(2), 9.1(1), or 8.6(2a)SU3 |
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CTS 1.9. x registered to Unified CM version 10.5 & 10.0 1 , 9.1(2), 9.1(1), or 8.6(2a)SU3 |
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CTS 1.8. x registered to Unified CM version 10.5 & 10.0 1 , 9.1(2), 9.1(1), or 8.6(2a)SU3 |
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CTS 1.7.4 through 1.7.6 registered to Unified CM version 10.5 & 10.0 1 , 9.1(2), 9.1(1), or 8.6(2a)SU3 |
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TC 6. x and TC 5. x (EX series, MX, C series, and SX20) registered to Unified CM version 10.5 & 10.0 1 , 9.1(2), 9.1(1), or 8.6(2a)SU3 |
Note With 8.6(2a)SU3 and later, AAC-LD LATM is supported for audio. |
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TC 6. x and TC 5. x (EX series, MX, C series, and SX20) registered to VCS version X7.2 3 , X7.1 3 , X7.0 2 , 12, 13, or TC6. x 3 , 4 |
Note With 8.6(2a)SU3 and later, AAC-LD LATM is supported for audio. |
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Cisco MXP 1000 F9. x registered to VCS version X7.2 3 , X7.1 3 , X7.0 3 , or X6.1 3 |
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Cisco TelePresence Server (TS) running 2.2 registered to VCS version X7.2 3 , X7.1 3 , or X7.0 3 |
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Cisco MCU 4500 series registered to VCS version X7.2 3 , X7.1 3 , or X7.0 3 |
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Cisco MCU 4200 series version 4.4 and 4.3(2.18) registered to VCS version X7.2, X7.1 3 , or X7.0 3 |
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Cisco MCU 5300 version 4.4 and 4.3(2.20) registered to VCS version X7.2 3 , X7.1 3 , or X7.0 3 |
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Jabber video version 4.5 registered to VCS version X7.2 3 , X7.1 3 , or X7.0 3 |
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Unified IP Phone 8961, 8941, 8945, 9951, and 9971 SIP version 9.2.1 or SCCP version 9.1.2 registered to Unified CM 8.6. x or 8.5. x |
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Unified Video Advantage version 2.2.2 with Cisco IP phones 69xx, 79xx, 89xx, 99xx registered to Unified CM 8.6. x or 8.5. x |
10.Systems that are registered to Unified CM release 10.5 & 10.0 only: A minimum of 6.1.2.1 software is required for the directory feature (if configured) to work on your system. 12.We recommend that you install and assign the Unified CM “vcs-interop” SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 13.In a call between a TX 6.x endpoint and a TC 5.x endpoint registered to VCS X7.0.1 or X6.1, a video issue could occur after holding then resuming the call. Caveat that tracks this issue: CSCua23599. This caveat is fixed in VCS X7.2 and appears in the Release Notes for Cisco TelePresence System Software Release 1.9. |
Cisco TelePresence endpoints are designed to work with any standards-based (SIP and H.264) endpoint and any TelePresence Interoperability Protocol (TIP) device.
Cisco tests interoperability with TIP devices and other standards-based endpoints based on market priority. The Cisco Technical Assistance Center (TAC) accepts calls related to interoperability with third-party endpoints and devices to troubleshoot and identify the root cause of issues. These calls must come from customers with a valid support agreement. When appropriate, Cisco will engage third-party vendors to resolve interoperability issues. Also when appropriate, Cisco will document known issues in software release notes.
Table 3 summarizes the third-party endpoints and devices tested with TX 6. x software.
Note The endpoints running TX 6.x software were registered to Unified CM devices running either version 9.1(2), 9.1(1), or 8.6(2a)SU3 software.
Polycom HDX Series version 3.0.5 registered to VCS 7. x14 15 16 |
BFCP (H.239 interworking18 through VCS) |
No, this system uses standards-based SIP and is natively interoperable. |
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LifeSize Express 220 and Passport Room 22019 version LS_EX2_4.10 registered to VCS 7. x 1 |
Non- |
14.We recommend that you install and assign the Unified CM “vcs-interop” SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 15.The following open caveats impact non-secure and secure calls with a Polycom endpoint: CSCua40108 and CSCty52408. For more information about CSCua40108, see the Release Notes for Cisco TelePresence TX System Software Release 6 at http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/release/notes/tx_sw_6_0_release_notes.html. For more information about CSCty52408, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 16.During conferences between a Cisco TelePresence System 500-32, TX1310, TX9000 or TX9200 and a Polycom HDX7001, an extraneous message can display on the Cisco TelePresence screen that the presentation cannot be shared, even if a presentation is not being shared. This message should disappear within 30 seconds of starting the conference. 17.The following open caveats impact secure calls with a Polycom endpoint: CSCtx74718 and CSCty68518. For more information, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 19.The following open caveat impacts interop calls with a LifeSize endpoint when adding an audio-only call: CSCtz27333. The following open caveats impacts interop calls with a LifeSize endpoint if holding then resuming the call: CSCtz05200 and CSCtz27129. For more information about CSCtz05200, see the Release Notes for Cisco TelePresence TX System Software Release 6 at http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/release/notes/tx_sw_6_0_release_notes.html. For more information about CSCtz27333 and CSCtz27129, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. 20.The following open caveats impact secure interop calls with a LifeSize endpoint: CSCtz27432, CSCty85689. For more information about CSCtz27432, see the Release Notes for Cisco TelePresence TX System Software Release 6 at http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/release/notes/tx_sw_6_0_release_notes.html. For more information about CSCty85689, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html. |
Systems running TX 6. x software send and receive video at the resolutions shown in Table 4 . The video resolution that is sent and received is based on the available bandwidth and the capabilities of the other devices that are in the conference.
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