The Cisco BTS 10200 Softswitch has been retired and is no longer supported.
End-of-Sale Date: 2012-07-28
End-of-Support Date: 2017-07-31
Cisco's End-of-Life Policy
You can view a listing of available Call Control offerings that best meet your specific needs
If you want support information for the Cisco BTS 10200 Softswitch documentation, it may be available through Cisco.com Search or in the Cisco Community