Configuring Cisco Unity Connection and Cisco Unified MeetingPlace for Unified Messaging

When integrated with Cisco Unified MeetingPlace10.x, Cisco Unity Connection enables users to do the following by phone:

  • Join a meeting that is in progress.
  • Hear a list of the participants for a meeting.
  • Send a message to the meeting organizer.
  • Send a message to the meeting participants.
  • Set up immediate meetings.
  • Cancel a meeting (applied to meeting organizers only).

See the following sections:

Task List for Creating a Calendar Integration with Cisco Unified MeetingPlace

Use the following task list to create a calendar integration with Cisco Unified MeetingPlace:

1. Review the system requirements to confirm that all requirements for Cisco Unified MeetingPlace and the Unity Connection server have been met. The calendar integration with Cisco Unified MeetingPlace has the following requirements:

2. Configure Cisco Unified MeetingPlace. See the “Configuring Cisco Unified MeetingPlace for Calendar Integration” section.

3. Configure Unity Connection. See the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace” section.

4. If you configured Cisco Unified MeetingPlace to use HTTPS in Task 2., and configured unified messaging services to validate certificates for MeetingPlace servers in Task 3.: on the Unity Connection server, in Cisco Unified Communications Operating System, upload certificates from the certification authority that issued the SSL certificates for MeetingPlace servers to both tomcat-trust and Unity Connection-trust locations. For SSL instructions, see the “Using SSL to Secure Client/Server Connections in Cisco Unity Connection 10.x” chapter of the Security Guide for Cisco Unity Connection Release 10.x , available at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/security/guide/10xcucsecx/10xcucsec065.html .

5. Configure the Unity Connection users. See the “Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users” section.

6. Test the calendar integration. See the “Testing Calendar Integration for Cisco Unified MeetingPlace” section.

7. To teach users how to list, join, and schedule meetings, see the “Managing Meetings” chapter of the User Guide for the Cisco Unity Connection Phone Interface at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/user/guide/phone/b_10xcucugphone/b_10xcucugphone_chapter_0111.html .

Configuring Cisco Unified MeetingPlace for Calendar Integration

Do the steps in the following sections:

To Configure Cisco Unified MeetingPlace for the Calendar Integration

Step 1 Sign in to the Cisco Unified MeetingPlace Application Server as an administrator.

Step 2 Select User Configuration > User Profiles .

Step 3 Select Add New .

Step 4 Enter the following values in the required fields to create a privileged service account:

 

First Name

Leave this field blank.
Last Name

Enter Cisco Unity Connection .
User ID

Enter cucsvc or another user ID that you want.
User Password

Enter the applicable password.
Profile Number

Enter the applicable profile number.
Profile Password

Enter the applicable profile password.
Type of User

Select System Administrator .

Note The values that you enter for the User ID, User Password, Profile Number, and Profile Password fields are used in the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace” section.

Step 5 Select Save .

Step 6 Sign out of Cisco Unified MeetingPlace.

Caution If you do not sign out of Cisco Unified MeetingPlace, the test fails in the To Test the Cisco Unified MeetingPlace Configuration for the Calendar Integration.

 

To Test the Cisco Unified MeetingPlace Configuration for the Calendar Integration

Step 1 In the Address field of a web browser, if SSL is not enabled, enter the following URL (where <server> is the IP address or host name of the Cisco Unified MeetingPlace server):

http://<server>/webservices/services/meetingservice?wsdl

If SSL is enabled, enter the following URL:

https://<server>/webservices/services/meetingservice?wsdl

Step 2 Press Enter .

Step 3 When prompted to sign in, enter the user ID and password for the privileged service account that you created in the To Configure Cisco Unified MeetingPlace for the Calendar Integration.

The Cisco Unified MeetingPlace WSDL download page appears with the title “XFire Services.”

 

Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace

To Create a Unified Messaging Service to Access Cisco Unified MeetingPlace in Unity Connection

Step 1 In Cisco Unity Connection Administration, expand Unified Messaging and select Unified Messaging Services .

Step 2 On the Search Unified Messaging Services page, select Add New .

Step 3 On the New Unified Messaging Service page, in the Type list, select MeetingPlace 10.x and check the Enabled check box to enable the service. Enter the values of the required fields. (For information on each field, see Help> This Page).

Caution

Step 4 Under Service Capabilities, check the Announce MeetingPlace Meetings and MeetingPlace Scheduling and Joining check boxes and select Save .

Step 5 To check the integration with Cisco Unified MeetingPlace, select Test . The Task Execution Results window appears with the test results.

If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace and Unity Connection.

 

Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users

Caution Cisco Unified MeetingPlace must have an end user for each Unity Connection user that you are configuring.

To Create Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users

Step 1 In Cisco Unity Connection Administration, expand Users and select Users .

Step 2 On the Search Users page, select the alias of a user.

Step 3 On the Edit User Basics page, on the Edit menu, select Unified Messaging Accounts .

Step 4 On the Unified Messaging Accounts page, select Add New . The New Unified Messaging Account page appears.

Step 5 In the Unified Messaging Service field, select the display name that you entered in the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace” section.

Step 6 In the Sign-In Type field, select the applicable option:

    • Use Unity Connection Alias —This option is useful when the Cisco Unified MeetingPlace profile alias is the same as the Unity Connection user alias. Unity Connection signs in the user with the Unity Connection user alias. Cisco Unified MeetingPlace provides information on public and private meetings to the user.
    • Use Server Guest Account —Unity Connection signs in the user as a guest, without using the Unity Connection user alias or the User ID setting. Cisco Unified MeetingPlace provides information only on public meetings to the user.
    • Use User ID Provided Below —Enter the profile alias from Cisco Unified MeetingPlace (useful when the Cisco Unified MeetingPlace profile alias is different from the Unity Connection user alias). Unity Connection signs in the user with the setting in this field. Cisco Unified MeetingPlace provides information on public and private meetings to the user.

Step 7 (Only when the Use User ID Provided Below option is selected in Step 6) In the User ID field, enter the User ID setting from Cisco Unified MeetingPlace.

Step 8 Under Service Capabilities, check the applicable check boxes:

    • MeetingPlace Scheduling and Joining —Check this check box so that the user can schedule and join meetings.
    • Primary Meeting Service —If the MeetingPlace Scheduling and Joining check box is checked for two or more unified messaging services, check this check box so that Cisco Unified MeetingPlace meetings are set up through this Cisco Unified MeetingPlace server. Uncheck this check box so that Cisco Unified MeetingPlace meetings are set up through another server.

Step 9 Select Save .

Step 10 To check the calendar configuration for the user, select Test . The Task Execution Results window appears with the test results.

If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace, Unity Connection and the user.

Step 11 Repeat Step 2 through Step 10 for all remaining users.

 

Testing Calendar Integration for Cisco Unified MeetingPlace

To Test the Configuration for the Cisco Unified MeetingPlace Calendar Integration

Step 1 Sign in to Cisco Unified MeetingPlace as an end user.

Step 2 Select Schedule .

Step 3 Enter values in the required fields to schedule a new meeting for the current time, and invite a user who has an account on Unity Connection.

Step 4 Sign in to the Unity Connection mailbox of the user that you invited to the Cisco Unified MeetingPlace meeting in Step 3.

Step 5 If the user account is configured for voice recognition, say Play Meetings .

If the user account is not configured for voice recognition, press 6 , and then follow the prompts to list meetings.

Step 6 When you hear the system announce the Cisco Unified MeetingPlace meeting that you just scheduled, either say Join , or press the applicable keys on the phone keypad to join the meeting.