Configuring Cisco Unity Connection and Cisco Unified MeetingPlace for Unified Messaging
When integrated with Cisco Unified MeetingPlace10.x, Cisco Unity Connection enables users to do the following by phone:
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Join a meeting that is in progress.
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Hear a list of the participants for a meeting.
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Send a message to the meeting organizer.
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Send a message to the meeting participants.
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Set up immediate meetings.
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Cancel a meeting (applied to meeting organizers only).
See the following sections:
Configuring Cisco Unified MeetingPlace for Calendar Integration
Do the steps in the following sections:
To Configure Cisco Unified MeetingPlace for the Calendar Integration
Step 1 Sign in to the Cisco Unified MeetingPlace Application Server as an administrator.
Step 2 Select
User Configuration > User Profiles
.
Step 3 Select
Add New
.
Step 4 Enter the following values in the required fields to create a privileged service account:
|
Leave this field blank.
|
|
Enter
Cisco Unity Connection
.
|
|
Enter
cucsvc
or another user ID that you want.
|
|
Enter the applicable password.
|
|
Enter the applicable profile number.
|
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Enter the applicable profile password.
|
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Select
System Administrator
.
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Note The values that you enter for the User ID, User Password, Profile Number, and Profile Password fields are used in the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace” section.
Step 5 Select
Save
.
Step 6 Sign out of Cisco Unified MeetingPlace.
To Test the Cisco Unified MeetingPlace Configuration for the Calendar Integration
Step 1 In the Address field of a web browser, if SSL is not enabled, enter the following URL (where <server> is the IP address or host name of the Cisco Unified MeetingPlace server):
http://<server>/webservices/services/meetingservice?wsdl
If SSL is enabled, enter the following URL:
https://<server>/webservices/services/meetingservice?wsdl
Step 2 Press
Enter
.
Step 3 When prompted to sign in, enter the user ID and password for the privileged service account that you created in the To Configure Cisco Unified MeetingPlace for the Calendar Integration.
The Cisco Unified MeetingPlace WSDL download page appears with the title “XFire Services.”
Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace
To Create a Unified Messaging Service to Access Cisco Unified MeetingPlace in Unity Connection
Step 1 In Cisco Unity Connection Administration, expand
Unified Messaging and select Unified Messaging Services
.
Step 2 On the Search Unified Messaging Services page, select
Add New
.
Step 3 On the New Unified Messaging Service page, in the Type list, select
MeetingPlace 10.x
and check the
Enabled
check box to enable the service. Enter the values of the required fields. (For information on each field, see Help> This Page).
Step 4 Under Service Capabilities, check the
Announce MeetingPlace Meetings and MeetingPlace Scheduling and Joining
check boxes and select
Save
.
Step 5 To check the integration with Cisco Unified MeetingPlace, select
Test
. The Task Execution Results window appears with the test results.
If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace and Unity Connection.
Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users
Caution Cisco Unified MeetingPlace must have an end user for each Unity Connection user that you are configuring.
To Create Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users
Step 1 In Cisco Unity Connection Administration, expand
Users
and select
Users
.
Step 2 On the Search Users page, select the alias of a user.
Step 3 On the Edit User Basics page, on the Edit menu, select
Unified Messaging Accounts
.
Step 4 On the Unified Messaging Accounts page, select
Add New
. The New Unified Messaging Account page appears.
Step 5 In the Unified Messaging Service field, select the display name that you entered in the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace” section.
Step 6 In the Sign-In Type field, select the applicable option:
-
Use Unity Connection Alias
—This option is useful when the Cisco Unified MeetingPlace profile alias is the same as the Unity Connection user alias. Unity Connection signs in the user with the Unity Connection user alias. Cisco Unified MeetingPlace provides information on public and private meetings to the user.
-
Use Server Guest Account
—Unity Connection signs in the user as a guest, without using the Unity Connection user alias or the User ID setting. Cisco Unified MeetingPlace provides information only on public meetings to the user.
-
Use User ID Provided Below
—Enter the profile alias from Cisco Unified MeetingPlace (useful when the Cisco Unified MeetingPlace profile alias is different from the Unity Connection user alias). Unity Connection signs in the user with the setting in this field. Cisco Unified MeetingPlace provides information on public and private meetings to the user.
Step 7
(Only when the Use User ID Provided Below option is selected in Step 6)
In the User ID field, enter the User ID setting from Cisco Unified MeetingPlace.
Step 8 Under Service Capabilities, check the applicable check boxes:
-
MeetingPlace Scheduling and Joining
—Check this check box so that the user can schedule and join meetings.
-
Primary Meeting Service
—If the MeetingPlace Scheduling and Joining check box is checked for two or more unified messaging services, check this check box so that Cisco Unified MeetingPlace meetings are set up through this Cisco Unified MeetingPlace server. Uncheck this check box so that Cisco Unified MeetingPlace meetings are set up through another server.
Step 9 Select
Save
.
Step 10 To check the calendar configuration for the user, select
Test
. The Task Execution Results window appears with the test results.
If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace, Unity Connection and the user.
Step 11 Repeat Step 2 through Step 10 for all remaining users.
Testing Calendar Integration for Cisco Unified MeetingPlace
To Test the Configuration for the Cisco Unified MeetingPlace Calendar Integration
Step 1 Sign in to Cisco Unified MeetingPlace as an end user.
Step 2 Select
Schedule
.
Step 3 Enter values in the required fields to schedule a new meeting for the current time, and invite a user who has an account on Unity Connection.
Step 4 Sign in to the Unity Connection mailbox of the user that you invited to the Cisco Unified MeetingPlace meeting in Step 3.
Step 5 If the user account is configured for voice recognition, say
Play Meetings
.
If the user account is not configured for voice recognition, press
6
, and then follow the prompts to list meetings.
Step 6 When you hear the system announce the Cisco Unified MeetingPlace meeting that you just scheduled, either say
Join
, or press the applicable keys on the phone keypad to join the meeting.