To allow a logical partitioning class of restriction (LPCOR) policy to accept calls associated with another resource-group, use the accept command in LPCOR policy configuration mode. To reject calls associated with a resource group, use the no form of this command.

Syntax Description

Command Default

Calls from other resource groups are rejected.

Command Modes

LPCOR policy configuration (cfg-lpcor-policy)

Command History

Usage Guidelines

Use this command to create a LPCOR policy by specifying the other resource groups from which this resource group can accept calls. If a resource group is not explicitly set to accept with this command, calls associated with that resource-group policy are rejected. You can create one LPCOR policy for each resource group.

If you create a LPCOR policy using the voice lpcor policy command and do not explicitly accept any other resource groups by using the accept command, that policy blocks all incoming calls associated with any LPCOR resource group other than its own. The fac keyword in the accept command restricts the caller from routing to a destination LPCOR group without entering a valid authorization code.

Related Commands

To define the access digit that phone users dial to request a precedence call, use the access-digit command in voice MLPP configuration mode. To reset to the default, use the no form of this command.

Syntax Description

Command Default

Access digit is 0.

Command Modes

Voice MLPP configuration (config-voice-mlpp)

Command History

Usage Guidelines

This command defines the MLPP access digit that a user must dial when making a precedence call. Phone users request a precedence call by dialing the prefix NP, where N is the preconfigured MLPP access digit and P is the requested precedence level, followed by the phone number.

Note	Your domain type must support the access digit that you select. For example, the valid range for the DSN is 2 to 9.

Related Commands

To define the maximum number of add-on modules supported by the new Cisco Unified SIP IP phone on Cisco Unified CME, use the addons command in voice register pool mode. To remove the add-on modules , use the no form of this command.

Syntax Description

Command Default

The default value of the addons is 0. When the reference-pooltype command is configured, the add-on module value of the reference phone is inherited.

Command Modes

Voice Register Pool-type Configuration (config-register-pooltype)

Command History

Cisco Unified CME

Use this command to define the maximum number of addon modules for a Cisco Unified SIP IP phone on Cisco Unified CME. When you use the no form of this command, the inherited properties of the reference phone takes precedence over the default value.

Related Commands

To define the civic address for an ERL that is used for the ALI database upload, use the address command in voice emergency response location mode. To remove this definition, use the no form of the command. This command is optional.

Syntax Description

Command Default

The civic address is not defined.

Command Modes

Voice emergency response location configuration (cfg-emrgncy-resp-location)

Command History

Usage Guidelines

Use this command to create a comma separated text entry of the ERL’s civic address. The address information must be entered to conform with the NENA-2 Data Record specifications or the recommendations by the service provider.

Related Commands

To define the maximum number of add-on modules supported by the new Cisco Unified SIP IP phone on Cisco Unified CME, use the addons command in voice register pool mode. To remove the add-on modules , use the no form of this command.

Syntax Description

Command Default

The default value of the addons is 0. When the reference-pooltype command is configured, the add-on module value of the reference phone is inherited.

Command Modes

Voice Register Pool-type Configuration (config-register-pooltype)

Command History

Cisco Unified CME

Use this command to define the maximum number of addon modules for a Cisco Unified SIP IP phone on Cisco Unified CME. When you use the no form of this command, the inherited properties of the reference phone takes precedence over the default value.

Related Commands

To specify that an individual IP phone in Cisco Unified CME does not have any of its outgoing calls blocked even though after-hour call blocking has been enabled, use the after-hour exempt command in ephone or ephone-template configuration mode. To remove the exemption, use the no form of this command.

Syntax Description

This command has no arguments or keywords.

Command Default

The SCCP phone is not exempt from call blocking.

Command Modes

Ephone configuration (config-ephone)
Ephone-template configuration (config-ephone-template)

Command History

Usage Guidelines

Use this command to exempt an individual SCCP phone from call blocking and enable the phone user to place outgoing calls regardless of whether the outgoing called number matches the defined pattern of digits during the call blocking periods.

By default, all IP phones in a Cisco Unified CME system are subject to call blocking if the Call Blocking feature is configured.

If you use an ephone template to apply a command to a phone and you also use the same command in ephone configuration mode for the same phone, the value that you set in ephone configuration mode has priority.

Related Commands

To unblock an individual IP phone in Cisco Unified CME that is configured for after-hour call blocking, use the after-hour login http command in ephone, telephony-service or ephone-template configuration mode. To disable after-hour login http feature, use the no form of the command.

Syntax Description

This command has no arguments or keywords.

Command Default

The after-hour login http feature is not enabled.

Command Modes

Ephone configuration (config-ephone)
Ephone-template configuration (config-ephone-template)
T
elephony-service configuration (config-telephony)

Command History

Usage Guidelines

Use this command to log in to a phone to unblock the after hour block and enable the phone user to place outgoing calls regardless of whether the outgoing called number matches the defined pattern of digits during the call blocking periods.

When you configure after-hours login http command, you will experience slightly different login behavior compare to the current one. This difference is because the after hours login mechanism is enhanced due to some UI limitation in the current model. By default, after-hours login http is not applied, which mean user will be using the existing after hours login mechanism.

By default, all IP phones in a Cisco Unified CME system are subject to call blocking if the Call Blocking feature is configured.

If you use an ephone template to apply a command to a phone and you also use the same command in ephone configuration mode for the same phone, the value that you set in ephone configuration mode has priority.

Related Commands

To define a pattern of outgoing digits for Call Blocking from IP phones, use the after-hours block pattern command in telephony-service or ephone-template configuration mode. To delete a call-blocking pattern, use the no form of this command.

Syntax Description

Command Default

No pattern is defined.

Command Modes

Ephone-template (config-ephone-template)

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

Call Blocking on IP phones is defined in the following way. First, one or more patterns of outgoing digits (0-9) are defined using the after-hours block pattern command. Next, one or more time periods during which calls that match those patterns are to be blocked are defined using the after-hours date or after-hours day command or both. By default, all IP phones in a Cisco Unified CME system are restricted during the specified time if at least one pattern and at least one time period are defined.

Before Cisco CME 3.4, Call Blocking is supported on IP phones and on analog phones connected to SCCP-controlled analog telephone adaptors (Cisco ATA) or SCCP-controlled foreign exchange station (FXS) ports. In Cisco CME 3.4 and later, the call-blocking configuration applies to all SCCP, H.323, SIP and POTS calls that go through the Cisco Unified CME router. All incoming calls to the router, except calls from an exempt phone, are also checked against the after-hours configuration.

Individual phones can be exempted from call blocking using the after-hour exemptor the after-hours override-code command.

Blocked calls return a fast-busy tone to the user for approximately 10 seconds before the call is terminated and the line is returned to on-hook status.

In Cisco Unified CME 9.5 and Cisco Unified SRST 9.5, support for after-hours pattern blocking is extended to regular expression patterns for dial plans on Cisco Unified SIP and Cisco Unified SCCP IP phones. With this support, users can add a combination of fixed dial plans and regular expression-based dial plans.

When a call is initiated after hours, the dialed number is matched against a combination of dial plans. If a match is found, the call is blocked.

To enable regular expression patterns to be included when configuring after-hours pattern blocking, the after-hours block pattern command is modified to include regular expressions as a value for the pattern argument.

Note	The maximum length of a regular expression pattern is 32 for both Cisco Unified SIP and Cisco Unified SCCP IP phones.

For a summary of the basic Cisco IOS regular expression characters and their functions, see the “Cisco Regular Expression Pattern Matching Characters“ section of Terminal Services Configuration Guide .

Related Commands

To define a recurring period based on date during which outgoing calls that match defined block patterns are blocked on IP phones, use the after-hours date command in ephone-template or telephony-service configuration mode. To delete a defined time period, use the no form of this command.

Syntax Description

Command Default

No time period based on date is defined for call blocking.

Command Modes

Ephone-template configuration (config-ephone-temp)

Telephony-service configuration (config-ephone)

Command History

Usage Guidelines

Use this command to define call blocking that recurs annually on the date specified in the command. Call blocking on IP phones is defined as follows:

• First, one or more patterns of outgoing digits (0-9) are defined using the after-hours block pattern command.
• Next, one or more time periods during which calls that match those patterns are to be blocked are defined using the after-hours date or after-hours day command or both.

By default, all IP phones in a Cisco Unified CME system are restricted during the specified time if at least one pattern and at least one time period are defined. Individual IP phones can be exempted from call blocking using the after-hour exempt or after-hours override-code commands.

Related Commands

To define a recurring period based on day of the week during which outgoing calls that match defined block patterns are blocked on IP phones, use the after-hours day command in ephone-template or telephony-service configuration mode. To delete a defined time period, use the no form of this command.

Syntax Description

Command Default

No time period based on day of the week is defined for call blocking.

Command Modes

Ephone-template configuration (config-ephone-template)

Telephony-service configuration (config-ephone)

Command History

Usage Guidelines

Use this command to define call blocking during the hours between the start time and stop time on the day of the week that is specified in this command. This time period recurs weekly unless it is removed using the no form of this command.

Call blocking on IP phones is defined as follows:

• First, one or more patterns of outgoing digits (0-9) are defined using the after-hours block pattern command.
• Next, one or more time periods during which calls that match those patterns are to be blocked are defined using the after-hours date or after-hours day command or both.

By default, all IP phones in a Cisco Unified CME system are restricted during the specified time if at least one pattern and at least one time period are defined. Individual phones can be exempted from call blocking using the after-hour exempt or after-hours override-code commands.

Related Commands

To specify that a defined blocking pattern can be overridden, use the after-hours override-code command in ephone-template or telephony-service configuration mode. To remove the exemption, use the no form of this command.

Syntax Description

Command Default

No override is defined.

Command Modes

Ephone-template configuration (config-ephone-template)

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

Use this command to allow a phone user to override call blocking rules and enable the phone user to place outgoing calls regardless of whether the outgoing called number matches the defined pattern of digits during the call blocking periods.

By default, all IP phones in a Cisco Unified CME system are subject to call blocking if the Call Blocking feature is configured. By entering the override code as defined by the system administrator, the phone user can override all call blocking rules.

The after-hours override-code command, configured by either ephone-template or telephony-service, overrides any global telephony-service call block configuration. If the after-hour exempt command is configured, it has priority over the after-hours override-code command.

Related Commands

To specify that all configured blocking patterns apply to trunk or PSTN lines, use the after-hours pstn-prefix command in telephony-service configuration mode. To delete call blocking configuration for PSTN lines, use the no form of this command.

Syntax Description

Command Default

No pattern is defined.

Command Modes

Telephony-service configuration

Command History

Usage Guidelines

Use the after-hours pstn-prefix command to indicate that the after-hours call blocking patterns are configured to include one or more PSTN access digits that are normally dialed by phone users using regular ephone-dn lines. For example, the patterns are configured with a leading digit 9 to correspond to the conventional “dial 9 for outside line.” The after-hours pstn-prefix command instructs the system to skip over the PSTN prefix digits (in the blocking patterns) for calls that are dialed directly to the PSTN on ephone-dns that are configured using the trunk feature. These lines do not require the user to dial a PSTN access code (for example, 9) because they are configured to directly connect to the PSTN FXO ports. For example, a user of a regular ephone-dn would dial 9-1-900-xxx-xxxx, whereas a user on a trunk ephone-dn would omit the leading 9 and dial only 1-900-xxx-xxxx. The blocking pattern would be configured as 91900 to restrict calls on regular ephone-dn lines, and this pattern would be interpreted as 1900 on ephone-dns configured using the trunk feature. If you do not specify the after-hours pstn-prefix command, then no blocking is performed on calls dialed on trunk ephone-dn lines.

Call blocking on IP phones is defined as follows:

• First, one or more patterns of outgoing digits (0-9) are defined using the after-hours block pattern command.
• Next, one or more time periods during which calls that match those patterns are to be blocked are defined using the after-hours date, the after-hours day, or both commands.

By default, all IP phones in a Cisco Unified CME system are restricted during the specified time if at least one pattern and at least one time period are defined.

Blocked calls return a fast-busy tone to the user for approximately 10 seconds before the call is terminated and the line is returned to on-hook status.

Related Commands

To allow a directory number on a phone registered to Cisco Unified CME to be watched in a presence service, use the allow watch command in ephone-dn, ephone-dn-template, or voice register dn configuration mode. To reset to the default condition, use the no form of this command.

Syntax Description

This command has no arguments or keywords.

Command Default

Watching of the phone line is disabled.

Command Modes

Ephone-dn configuration (config-ephone)
Ephone-dn-template configuration (config-ephone-dn-template)
Voice register dn configuration (config-register-dn)

Command History

Usage Guidelines

This command controls whether a phone line associated with a directory number can be watched as part of a presence service. The directory number is enabled as a presentity that can be watched by internal and external watchers. Presence service must be enabled on Cisco Unified CME. Another phone, acting as a watcher, can monitor the status of this phone line when the blf-speed-dial or presence call-list command is enabled for that phone.

If you use an ephone-dn template to apply a command to a directory number and you also use the same command in ephone-dn configuration mode, the value that you set in ephone-dn configuration mode has priority over the ephone-dn template configuration.

Related Commands

To enable anonymous call blocking in a SIP phone template, use the anonymous block command in voice register template configuration mode. To return to the default, use the no form of this command.

Syntax Description

This command has no arguments or keywords.

Command Default

Disabled

Command Modes

Voice register template configuration (config-register-temp)

Command History

Usage Guidelines

This command blocks incoming calls in which the caller is not identified. To apply a template to a SIP phone, use the template command in voice register pool configuration mode.

Related Commands

To select a session-level application for all extensions (ephone-dns) in a Cisco Unified CME, use the application command in telephony-service configuration mode. To disable use of an application for all extensions, use the no form of this command.

Syntax Description

Command Default

No application is selected for all extensions.

Command Modes

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

Use this command to assign a Tool Command Language (Tcl) IVR application to all extensions served by the CME router.

Use the show call application voice summary command to display a list of applications.

Related Commands

To select the session-level application for all dial peers associated with Session Initiation Protocol (SIP) phones, use the application command in voice register global configuration mode. To disable use of the application, use the no form of this command.

Syntax Description

Command Default

Default application on router

Command Modes

Voice register global configuration (config-register-global)

Command History

Usage Guidelines

During Cisco Unified CallManager Express (Cisco Unified CME) or Cisco Unified Session Initiation Protocol (SIP) Survivable Remote Site Telephony (SRST) registration, a dial peer is created for each SIP phone and that dial peer includes the default session application. The application command allows you to change the default application for all dial peers associated with the Cisco SIP IP phones, if desired. The applied application (or TCL IVR script) must support call redirection. Use the show call application voice summary command to display a list of applications.

The application command in voice register pool configuration mode takes precedence over this command in voice register global configuration mode.

Note	Configure the id (voice register pool) command before any other voice register pool commands, including the application command. The id command identifies a locally available individual Cisco SIP IP phone or set of Cisco SIP IP phones.

Related Commands

To select the session-level application for the dial peer associated with an individual Session Initiation Protocol (SIP) phone in a Cisco Unified CallManager Express (Cisco Unified CME) environment or for a group of phones in a Cisco Unified SIP Survivable Remote Site Telephony (SRST) environment, use the application command in voice register pool configuration mode. To disable use of the application, use the no form of this command.

Syntax Description

Command Default

Default application on router

Command Modes

Voice register pool configuration (config-register-pool)

Command History

Usage Guidelines

During Cisco Unified CME or Cisco Unified SIP SRST registration, a dial peer is created for each SIP phone and that dial peer includes the default session application. The application command allows you to change the default application for all dial peers associated with the Cisco SIP IP phones, if desired. The applied application (or TCL IVR script) must support call redirection. Use the show call application voice summary command to display a list of applications.

The application command in voice register pool configuration mode takes precedence over this command in voice register global configuration mode.

Note	Configure the id (voice register pool) command before any other voice register pool commands, including the application command. The id command identifies a locally available individual Cisco SIP IP phone or set of Cisco SIP IP phones.

Related Commands

To dynamically apply the phone configuration on Cisco Unified SIP IP phones 8961, 9951, and 9971, without restarting the phones, use the apply-config command in voice register global and voice register pool configuration modes.

Syntax Description

This command has no arguments or keywords.

Command Default

Apply-config is not enabled by default.

Command Modes

Voice register global
Voice register pool

Command History

Usage Guidelines

Use this command to dynamically apply the phone configuration on Cisco Unified SIP IP phones 8961, 9951, and 9971.Once you configure the apply-config command, you are not required to restart the phone. The phone restarts by itself or dynamically applies the changes to the phone configuration without restarting.

Related Commands

To define a password to access interactive voice response (IVR) and change the default phone settings on Cisco Analog Telephone Adaptors, use the ata-ivr-pwd command in voice register pool configuration mode. To return to the default, use the no form of the command.

Syntax Description

Command Default

No valid password is set.

Command Modes

Voice register pool configuration (config-register-pool)

Command History

Related Commands

To set the size of the table that shows a number of attempted-registrations, use the attempted- registrations command in voice register global mode. To set the size of attempted-registrations table to its default value, use the no form of this command.

Syntax Description

Command Default

The default size for attempted registration table is 10.

Command Modes

voice register global

Command History

Usage Guidelines

Use this command to define the size of the table that stores information related to SIP phones that attempt to register with Cisco Unified CME or Cisco Unified SRST and fail. The default size of an attempted registration table is 10. The minimum size of attempted registration table is 0. Use the attempted-registration size 0 when you do not wish to store any information about phones attempting to register with the Cisco Unified CME or Cisco Unified SRST and fail. The maximum size of attempted registration table is 50.

When the current number of entries in the table is more than the new size that is being configured, system prompts the user for the following confirmation, “This will remove x old entries from the table. Proceed? Yes/No ?”. The default user confirmation is “No”. Where “x” represents the number of entries that will be deleted. The old entries are classified on basis of the time-stamp of the latest register attempt made by the phone.

During rollback, the user confirmation is not sought and the target configuration is applied. If the current number of entries in the table is more than the default value of the table size, then entries in excess of the default table size are cleared before reverting to the target table size.

For example, if the configured table size is 40 and there are currently 35 entries in the table, any change in the size of the attempted registration table during rollback removes 25 oldest entries leaving only the default (10) entries before making the table size equal to the size in target configuration.

Related Commands

To specify the phone number of the MLPP attendant-console service, use the attendant-console command in voice MLPP configuration mode. To revert to the default, use the no form of this command.

Syntax Description

Command Default

MLPP call is not diverted to an attendant-console service.

Command Modes

V
oice MLPP configuration (config-voice-mlpp)

Command History

Usage Guidelines

This command enables Cisco Unified CME to divert all unanswered precedence calls above Routine to the specified target number after the specified period of time. This target directory number typically specifies the pilot number of the attendant-console service that is used as a destination of last resort for forwarded MLPP calls.

Related Commands

To configure audible tones to indicate successful join or unjoin and login or logout from any hunt group, use the audible-tone command in ephone or ephone-template configuration mode. To revert to the default behavior of not playing any audible tone, use the no form of this command.

Syntax Description

This command has no arguments or keywords.

Command Default

By default, this feature is disabled.

Command Modes

Ephone configuration (config-ephone)

Ephone-template configuration (config-ephone-template)

Usage Guidelines

Use the audible-tone command to set an audible tone to confirm successful join or unjoin and log in or log out from specific hunt groups.

Related Commands

To define authentication method for a vpn-profile, use the authen-method command in vpn-profile configuration mode. To disable the authentication method, use the no form of this command.

Syntax Description

Command Default

Both User ID and Password are required for authentication.

Command Modes

Voice service voip (cfg-lpcor-policy)

Command History

Usage Guidelines

Use this command to define authentication method for a vpn-profile. You can define an authen-method with both user id and password, or you can define an authen-method with just password. You can choose to not allow any authentication method by configuring authen-method none.

Related Commands

To define the authenticate mode for SIP phones in a Cisco Unified CME or Cisco Unified SRST system, use the authenticate command in voice register global configuration mode. To return to the default, use the no form of this command.

Syntax Description

Command Default

Authenticate mode is disabled.

Command Modes

Voice register global configuration (config-register-global)

Command History

Usage Guidelines

The credential keyword allows OOD-R and presence service to use credential files for authentication. Up to five text files containing username and password pairs can be defined and loaded into the system. The contents of these five files are mutually exclusive; the username and password pairs must be unique across all the files. For Cisco Unified CME, the username and password pairs cannot be the same ones defined for SCCP or SIP phones with the username command.

The ood-refer keyword specifies that any OOD-R request that passes authentication is authorized to setup calls between referee and refer-target if OOD-R is enabled with the refer-ood enable command.

The presence keyword enables digest authentication for external watchers. Credentials are verified against a credential file stored in flash. This applies to both OOD-R and presence. The default is to authenticate all SUBSCRIBE requests from external watchers. An external watcher that passes authentication is authorized to subscribe to presence service for all lines allowed to be watched.

The register keyword enables authentication for registration requests in which the MAC address of the SIP phone cannot be identified by using other methods. All incoming register requests are challenged and authenticated. The realm keyword with the string argument specifies the character string to be included in the challenge.

Related Commands

To create an entry for an application’s credential in the database used by the Cisco Unified CME authentication server, use the authentication credential command in telephony-service configuration mode. To remove the credential, use the no form of this command.

Syntax Description

Command Default

The credential is not stored in the database.

Command Modes

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

This command stores a credential in the database used by the Cisco Unified CME authentication server. The authentication server uses this data to authenticate and authorize HTTP requests from IP phones in Cisco Unified CME.

Up to eight credentials can be stored in the database for the Cisco Unified CME authentication server.

For applications other than Extension Mobility, the credential must be created in the application.

Note	This command is not required for authorizing requests from Extension Mobility phones in Cisco Unified CME.

Related Commands

To automatically assign an already defined telephone or extension number to button 1 of Cisco Unified IP phones as they register for service with a Cisco Unified CME router, use the auto assign command in telephony-service configuration mode. To return to the default of not automatically assigning dn-tags, use the no form of this command.

Syntax Description

Command Default

Ephone-dn tags are not automatically assigned to registering Cisco Unified IP phones.

Command Modes

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

Use this command to create an ephone configuration for a Cisco Unified IP phone whose MAC address is not explicitly configured as it registers in Cisco Unified CME. The system-created ephone configuration includes the MAC address of the Cisco Unified IP phone being registered and an already-defined available ephone-dn assigned to button 1 of this phone.

The auto-reg-ephone command must be enabled (default) to use this command. If the auto registration feature is disabled, a Cisco Unified IP phone whose MAC address is not explicitly configured cannot register in Cisco Unified CME.

Before using this command, configure the ephone-dn tags to be assigned and define at least one primary number for each dn-tag.

All ephone-dns in a specified range should be of the same type, either single-line or dual-line.

Ephone-dn tags to be assigned must belong to normal ephone-dns and cannot belong to paging ephone-dns, intercom ephone-dns, music-on-hold (MOH) ephone-dns, or message-waiting-indication (MWI) ephone-dns.

The auto assign command cannot create shared lines.

If an insufficient number of dn-tags is available, some ephone configurations will not include a telephone or extension number.

Use multiple auto assign commands to assign discontinuous ranges of ephone-dn tags and to support multiple types of IP phones. Overlapping ranges of dn-tags may be assigned so that they map to more than one type of phone. If no type is specified, the values in the range are assigned to phones of any type, and if a specific range is assigned for a specific phone type, the available ephone-dn tag in that range are used first.

If the phone being registered is connected to a Cisco VG200 series analog phone gateway, configuring the

auto assign command will automatically create one ephone configuration for each configured port, as the port registers with the Cisco Unified CME router. To ensure that the tag-to-port assignment will match the numbering order of the physical ports; for example, dn-tags 1 to 24 assigned to ports 1 to 24 of a Cisco VG224 analog phone gateway, in that order, we recommend that the Cisco Unified CME system be up, running, and configured before you boot the analog phone gateway.

The auto assign command cannot be used for the Cisco Unified IP Phone 7914 Expansion Module. Phones with one or more expansion modules must be configured manually.

After using this command, reboot the phone for which an ephone is to be configured.

This command is also used by the Cisco Unified CME setup tool to automatically assign ephone-dns after the tool has gathered information about the setup from the user. When lines are assigned by the Cisco Unified CME setup tool in keyswitch mode with two ephone-dn entries created for each individual extension number, the automatic assignment mechanism assigns both ephone-dn entries to an individual ephone associated with an IP phone.

Note	Care should be taken when using the auto assign command because this command grants telephony service to any IP phone that attempts to register. If you use the auto assign command, ensure that your network is secure from unauthorized access by unknown IP phones.

Related Commands

To configure the mandatory DN range for automatic registration of SIP phones with the Cisco Unified CME system, use the auto-assign command in voice auto register configuration mode. This command is a sub-mode CLI of the command auto-register . To disable configuring DN range for auto registration of SIP phones, use the no form of this command.

Syntax Description

Command Default

By default, this command is disabled.

Command Modes

voice auto register configuration (config-voice-auto-register)

Command History

Usage Guidelines

This command is a sub-mode option of the command auto-register. The command enables the administrator to configure the DN range for the SIP phones auto registering on Unified CME. For SIP phones to successfully auto register on Unified CME, it is mandatory that the DN range is defined. The assigned value of First DN number should be greater than zero.

Related Commands

To enable the automatic change of an ephone hunt group agent’s ephone-dn to not-ready status after a specified number of hunt-group calls are not answered, use the auto logout command in ephone-hunt configuration mode. To disable automatic logout, use the no form of this command.

Syntax Description

Command Default

Automatic change of agent status to not-ready is disabled.

Command Modes

Ephone-hunt configuration (config-ephone-hunt)

Command History

Usage Guidelines

This command is valid only for the following Cisco IP phones:

• Cisco Unified IP Phone 7905G
• Cisco Unified IP Phone 7912G
• Cisco Unified IP Phones 7940 and 7940G
• Cisco Unified IP Phones 7960 and 7960G

This command is used with the Automatic Agent Status Not-Ready feature for ephone hunt groups, which automatically puts an agent’s phone in not-ready status when it exceeds a specified limit. The limit at which the Automatic Agent Status Not-Ready feature is triggered depends on the Cisco CME version that you are using, as follows:

• Cisco CME 3.3 and earlier versions—Automatic Agent Status Not-Ready is invoked when an ephone-hunt group call rings longer on a member ephone-dn than the period of time configured in the timeout command in ephone-hunt configuration mode.
• Cisco Unified CME 4.0 and later versions—Automatic Agent Status Not-Ready is invoked when the specified number of ephone-hunt group calls is unanswered by an agent. The default is one call if the number of calls is not explicitly specified.

When Automatic Agent Status Not-Ready is specified for an ephone hunt group and it is triggered because an ephone-dn member does not answer a specified number of ephone hunt group calls, the following actions take place:

• If the hunt-group logout HLog command has been used, the agent is placed in not-ready status. The agent’s phone will not receive further hunt-group calls but will receive calls that directly dial the phone’s extension numbers. An agent in not-ready status can return to ready status by pressing the HLog soft key or by using the HLog feature access code (FAC).
• If the hunt-group logout HLog command has not been used or if the hunt-group logout DND command has been used, the phone on which the ephone-dn appears is placed into Do Not Disturb (DND) mode, in which the ephone-dn does not receive any calls at all, including hunt-group calls. The red lamp on the phone lights to indicate DND status. An agent in DND mode can return to ready status by pressing the DND soft key or by using the DND FAC.
• When an agent returns to ready status, the ephone hunt group resumes sending calls to the agent’s ephone-dn.

Note	When an agent who is a dynamic member of a hunt group is in not-ready status, the agent’s slot in the ephone hunt group is not relinquished. It remains reserved by the agent until the agent leaves the group.

You can use the auto logout command with any number of ephone hunt groups, but any ephone-dn to which the auto logout command applies must belong to only one ephone. Automatic Agent Status Not-Ready is not supported on shared lines.

Related Commands

To enable the automatic change of a voice hunt group agent’s voice register dn or ephone-dn to not-ready status after a specified number of hunt-group calls are not answered, use the auto logout command in voice hunt group configuration mode. To disable automatic logout, use the no form of this command.

Syntax Description

Command Default

Automatic change of agent status to not-ready is disabled.

Command Modes

voice hunt-group configuration (config-voice-hunt)

Command History

Usage Guidelines

This command is used with the Automatic Agent Status Not-Ready feature for voice hunt groups, which automatically puts an agent’s phone in not-ready status when it exceeds a specified limit. The limit at which the Automatic Agent Status Not-Ready feature is triggered has to be specified from the range of 1 to 20. If no value is defined, the default value of 1 is applied. When an agent returns to ready status, the voice hunt group resumes sending calls to the agent’s DN.

When Automatic Agent Status Not-Ready is specified for a voice hunt group and it is triggered because a DN member does not answer a specified number of voice hunt group calls, the following actions take place:

• If the hunt-group logout HLog command is configured, then the DNs of that hunt group switch to not-ready state when the number of successive unanswered hunt group calls specified under auto logout command is matched. When hunt-group logout HLog command is configured, phone level logout happens for SIP phones. However, SCCP phones log out at line level. An agent in not-ready status can return to ready status by pressing the HLog soft key, HLog feature access code (FAC), or Feature Button.
• If the hunt-group logout DND command is configured, then phone switches to DND mode and logs out the member when the number of successive unanswered hunt group calls specified under auto logout command is matched. For hunt-group logout DND command, both SIP and SCCP phones logout at phone level. An agent in not-ready status can return to ready status by pressing the DND softkey.

Related Commands

To enable the intercom auto-answer feature on a SIP phone extension, use the auto-answer command in voice register dn configuration mode. To return to the default, use the no form of this command.

Syntax Description

This command has no arguments or keywords.

Command Default

Disabled

Command Modes

Voice register dn configuration (config-register-dn)

Command History

Usage Guidelines

This command creates an IP phone line connection that resembles a private line, automatic ring-down (PLAR). The auto-answer causes an extension (directory number) to operate in auto-dial fashion for outbound calls and auto answer-with-mute for inbound calls. If an extension is configured for intercom operation, it can be associated with one Cisco IP phone only.

Any caller can dial an intercom extension, and a call to an intercom extension that is originated by a nonintercom caller triggers an automatic answer exactly like a legitimate intercom call. To prevent nonintercom originators from manually dialing an intercom destination, you can use alphabetic characters when you assign numbers to intercom extensions by using the number command. These characters cannot be dialed from a normal phone but can be dialed by preprogrammed intercom extensions when calls are made by the router.

Use the reset command to reset an individual SIP phone after you make changes to an extension for a SIP phone in Cisco CME.

Related Commands

To enable automatic line selection on an IP phone in a Cisco CallManager Express (Cisco CME) system, use the auto-line command in ephone configuration mode. To disable automatic line selection, use the no form of this command.

Syntax Description

Command Default

Automatic line selection is enabled.

Command Modes

Ephone configuration (config ephone)

Command History

Usage Guidelines

Use the auto-line command with no keyword or argument enables automatic line selection on the specified ephone. Picking up a handset answers the first ringing line or, if no line is ringing, selects the first idle line. This is also the default behavior if this command is not used.

Use the auto-line incoming command enables automatic line selection for incoming calls only. Picking up the handset answers the first ringing line and, if no line is ringing, does not select an idle line for an outgoing call. Pressing a line button selects a line for an outgoing call.

Use the auto-line command with the button-number argument specifies the line that will automatically be selected when the handset is picked up to make an outgoing call. If a button number is specified and the line associated with that button is unavailable (because it is a shared line in use on another phone), no dial tone is heard when the handset is lifted. You must press an available line button to make an outgoing call. Incoming calls must be answered by pressing the Answer soft key or pressing the ringing line button.

Use the answer-incoming keyword with the button-number argument enables automatic line selection for incoming calls on the specified button. Picking up the handset answers the incoming call on the line button associated with the button-number argument.

Use the no auto-line command disables automatic line selection on the ephone that is being configured. Pressing the Answer soft key answers the first ringing line, and pressing a line button selects a line for an outgoing call. Picking up the handset does not answer calls or provide dial tone.

Related Commands

To enable phones to automatically detect whether they are inside the corporate network or not, use the auto-network-detect command in vpn-profile configuration mode.

Syntax Description

Command Default

Auto-network-detect is disabled.

Command Modes

Vpn-profile configuration (conf-vpn-profile)

Command History

Usage Guidelines

Use this command to configure automatic network detection parameter in phones. The auto-network-detect command enables phones to automatically detect whether they are inside the corporate network or not. When the auto-network detection is enabled, the phone dectects the corporate network and does not require a VPN connection to start functioning. Automatic network detection is disabled by default.

Related Commands

To enable automatic registration of SIP phones with the Cisco Unified CME system, use the auto-register command in voice register global configuration mode. This command is the parent CLI, and is used to enter into the auto registration configuration mode. To disable automatic registration of SIP phones, use the no form of this command.

Syntax Description

Command Default

By default, this command is enabled.

Command Modes

voice register global configuration (config-voice-register-global)

Command History

Usage Guidelines

This command is enabled by default and allows automatic registration of SIP phones on Unified CME, provided the administrator configures the password and DN range using the relevant sub-mode CLI options. It is mandatory that the password is configured before assigning the DN range. The command service-enable is enabled by default when service-enable is enabled.

The no form of this command disables the auto registration of phones, and removes the password and DN range configurations. To disable auto registration temporarily without losing the configurations such as password and DN range, use the sub-mode CLI option, no service-enable.

Related Commands

To enable automatic registration of ephones with the Cisco Unified CME system, use the auto-reg-ephone command in telephony-service configuration mode. To disable automatic registration, use the no form of this command.

Syntax Description

This command has no keywords or arguments.

Command Default

Automatic registration is enabled.

Command Modes

Telephony-service configuration (config-telephony)

Command History

Usage Guidelines

This command is enabled by default and allows automatic registration, in which Cisco Unified CME allocates an ephone slot to any ephone that connects to it, regardless of whether the ephone appears in the configuration or not.

The no form of this command blocks the automatic registration of ephones whose MAC addresses are not explicitly listed in the configuration. When automatic registration is blocked, Cisco Unified CME records the MAC addresses of phones that attempt to register but cannot because they are blocked.

Use the show ephone attempted-registrations command to view the list of phones that have attempted to register but have been blocked. Use the clear telephony-service ephone-attempted-registrations command to clear the list of phones that have attempted to register but have been blocked.

Related Commands