Revised: December 22, 2012
About Cisco Unified Communications Manager Express (Cisco Unified CME)
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Other Cisco IOS software releases may inherit Cisco Unified CME 7.1. To get a list of Cisco IOS software releases that support Cisco Unified CME 7.1, go to Feature Navigator. |
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To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site. |
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To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product, |
Important Information about Configuring Cisco Unified IP Phone Support
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When configuring the load command:
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In Cisco Unified CME 7.1 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.
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In Cisco Unified CME 7.1 and later versions, use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types.
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When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.
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Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.
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Cisco Unified IP Phone Support
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Cisco VG350 |
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Cisco VG202 |
12.4(24)T |
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Cisco VG204 |
12.4(24)T |
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12.4(24)T |
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SCCP analog ports supported with Cisco IOS Software Release 12.4(9)T and later. For configuration information, see SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways.
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Cisco IP Communicator |
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Cisco IP Communicator v 2.0(2) and higher supported |
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Cisco Unified IP Phone 3911 |
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SIP3951.8-1-1*
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Cisco Unified IP Phone Expansion Module 7915 |
B015-1-0-3.sbn |
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To support a 7915 or 7916 expansion module, IP phones must have firmware 8-3-5 or a later version. The 7915 and 7916 expansion modules are supported only on the 7962, 7965, and 7975. |
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Cisco Unified IP Phone Expansion Module 7916
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B016-1-0-3.sbn
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To support a 7915 or 7916 expansion module, IP phones must have firmware 8-3-5 or a later version. The 7915 and 7916 expansion modules are supported only on the 7962, 7965, and 7975. |
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See software download site for latest firmware version.
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See software download site for latest firmware version. |
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Cisco Unified IP Phone 7941G and |
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Cisco Unified IP Phone 7942G and 7962G |
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Cisco Unified IP Phone 7945G and 7965G |
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For configuration information, see |
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Cisco Unified IP Phone 7975G |
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Cisco Unified IP Phone 7985G |
See software download site for latest firmware version. |
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Cisco Unified Video Advantage |
Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator. |
Compatible Voice Products
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Product Name |
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Cisco Customer Response Solutions (CRS) with |
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Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide. |
Cisco Unified Communications Manager |
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See the Cisco Unified Communications Manager compatibility information. |
Cisco Unified CME Telephony Service Provider (TSP) |
2.2.0.4 |
Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista.
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Cisco Unity |
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Cisco Unity Express |
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Cisco BTS 10200 Softswitch |
3.2.(0)V04 |
Verified with H.323 trunking. |
Cisco PGW 2200 |
9.4.1 |
Verified with SIP trunking. |
Cisco VG224 |
Cisco IOS Release 12.4(9)T or 12.4(11)T |
Verified with SCCP analog ports. |