Table Of Contents
Symbols - Numerics - A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Symbols
"more" Softkey Timer 4-27
Numerics
802.1X
authentication server 1-21
authenticator 1-21
description 1-7
network components 1-21
supplicant 1-21
Troubleshooting 9-13, 9-14
802.1X Authentication menu
about 4-37
options
Device Authentication 4-41
EAP-MD5 4-41
Device ID 1
Realm 1
Shared Secret 1
802.1X Authentication Status menu
about 4-37
states 4-42
A
abbreviated dialing 5-2
AC adapter
connecting to 3-9
access, to phone settings 3-18, 4-3
access port
configuring 4-14
connecting 3-10
disabled 4-31
forwarding packets to 4-30, 8-10
purpose 3-5
access to phone settings 4-2
Access web page 8-3, 8-10
adding
Cisco Unified IP Phones manually 2-16
Cisco Unified IP Phones using auto-registration 2-14
Cisco Unified IP Phones using auto-registration with TAPS 2-15
Cisco Unified IP Phones using BAT 2-17
users to Cisco Unified CallManager 5-17
Admin. VLAN ID 4-11
Alternate TFTP 4-12
anonymous call bock telephony features
anonymous call block 5-2
authenticated call 1-19
authentication 1-13, 3-17
authentication server, in 802.1X 1-21
Authentication URL 4-22
authenticator, in 802.1X 1-21
auto answer 5-3
Auto Call Select 4-26
Auto Line Select 4-26
auto-pickup 5-3
auto-registration
using 2-14
using with TAPS 2-15
auxiliary VLAN 2-4
B
background image
configuring 6-7
creating 6-5
custom 6-5
List.xml file 6-5
PNG file 6-5, 6-6
barge 1-23, 5-3
BAT (Bulk Administration Tool) 2-17
block external to external transfer 5-4
BootP 1-6
BOOTP Server 4-7
Bootstrap Protocol (BootP) 1-6
Busy Lamp Field speed dial 5-4
C
cable lock
connecting to phone 3-13
call
authenticated 1-19
call display restrictions 5-4
caller ID 5-6
caller id blocking 5-6
call forward
desination override 5-5
display, configuring 5-5
call forward display, configuring 5-7
CallManager 1-5 4-16
CallManager Configuration menu 4-16
call park 5-5
call pickup 5-5
Call Statistics screen 7-1
call waiting 5-6
CAPF (Certificate Authority Proxy Function) 3-18
cell phone interference 1-2
certificate trust list file
See CTL file
Cisco call back 5-6
Cisco Discovery Protocol
See CDP
Cisco Unified CallManager
adding phone to database of 2-13
interactions with 2-2
required for Cisco Unified IP Phones 3-2
verifying settings 9-6
Cisco Unified CallManager Administration
adding telephony features using 5-2
Cisco Unified IP Phone
adding manually to Cisco Unified CallManager 2-16
adding to Cisco Unified CallManager 2-13
cleaning 9-24
configuration requirements 1-23
configuring user services 5-16
installation overview 1-23
installation requirements 1-23
modifying phone button templates 5-14
mounting to wall 3-14
registering 2-13
registering with Cisco Unified CallManager 2-14, 2-15, 2-17
resetting 9-17
technical specifications C-1
using LDAP directories 5-13
web page 8-1
cleaning the Cisco Unified IP Phone 9-24
Clear softkey 7-4, 7-13
conference 5-7
configurable call forward display 5-5, 5-7
configuration file
creating 9-7
modifying 6-1
overview 2-9
XmlDefault.cnf.xml 2-9
configuring
from a Cisco Unified IP Phone 4-4
LDAP directories 5-13
overview 1-23
personal directories 5-14
phone button templates 5-14
softkey templates 5-15
user features 5-17
connecting
handset 3-9
headset 3-9
to AC adapter 3-9
to a computer 3-10
to the network 3-10
CTL file
deleting from phone 9-18
requesting 2-12
unlocking 4-38
custom phone rings
about 6-2
creating 6-2, 6-4, 6-7
PCM file requirements 6-4
D
daisy chaining 9-14
data VLAN 2-4
Debug Display web page 8-3, 8-13
Default Router 1-5 4-10
Device Authentication 4-41
device authentication 1-16
Device Configuration menu
displaying 4-2
editing values 4-5
overview 4-2
sub-menus 4-15
Device Information web page 8-2, 8-4
DHCP
description 1-6
troubleshooting 9-9
DHCP Address Released 4-12
DHCP Enabled 4-12
DHCP Server 4-7
directories button, description of 1-5
Directories URL 4-22
directory numbers, assigning manually 2-16
DNS server
troubleshooting 9-11
verifying settings 9-5
DNS Server 1-5 4-11
documentation
for users A-3
Domain Name 4-8
Domain Name System (DNS) 4-8
Domain Name System (DNS) server 4-11
do not disturb 5-7
DSCP For Call Control 4-33
DSCP For Configuration 4-33
DSCP For Services 4-33
E
EAP-MD5 4-41
editing, configuration values 4-5
encryption 1-13
media 1-17
Erase softkey 9-18
error messages, used for troubleshooting 9-4
Ethernet Configuration menu
about 4-30
options
Span to PC Port 4-30
Ethernet Information web page 8-3, 8-10
F
fast dial service 5-7
feature buttons
directories 1-5
help 1-5
messages 1-5
services 1-5
settings 1-5
features
configuring on phone, overview 1-12
configuring with Cisco Unified CallManager, overview 1-11
informing users about, overview 1-12
file authentication 1-16
file format
List.xml 6-5
RingList.xml 6-3
firmware
verifying version 7-15
Firmware Versions screen 7-15
footstand
button, identifying 1-5
using to adjust phone height 3-12
forward 5-4, 5-7
G
G.729 1-1
G.729a 1-1
G.729ab 1-1
G.729b 1-1
GARP Enabled 4-31
group call pickup 5-8
H
handset 3-9
light strip 1-5
headset
button, identifying 1-5
Headset Enabled 4-27
headset port 3-9
height, adjusting 3-12
help button, description of 1-5
hold 5-8
Host Name 4-8
HTTP
description 1-7
HTTP Configuration menu
about 4-22
options
Authentication URL 4-22
Directories URL 4-22
Idle URL 4-23
Idle URL Time 4-23
Information URL 4-22
Messages URL 4-22
Proxy Server URL 4-23
Services URL 4-22
I
icon
shield 1-13
idle display
timeout 4-23
XML service 4-23
Idle URL 4-23
Idle URL Time 4-23
image authentication 1-16
immediate divert 5-8
Immediate Divert enhanced feature 5-8
Information URL 4-22
installing
Cisco Unified CallManager configuration 3-2
network requirements 3-2
preparing 2-13
requirements, overview 1-23
interference, cell phone 1-2
Internet Protocol (IP) 1-7
IP Address 4-8
IP address, troubleshooting 9-5
K
keypad
description of 1-5
L
language overlays B-1
LDAP directories, using with Cisco Unified IP Phone 5-13
line buttons, identifying 1-4
List.xml file 6-5
Locale Configuration menu
about 4-23, 4-24
options
Network Locale 4-24
Network Locale Version 4-24
User Locale 4-24
User Locale Char Set 4-24
User Locale Version 4-24
Locale Installer B-2
localization
Installing the Cisco Unified CallManager Locale Installer B-2
phone button overlays for B-1
M
MAC address 2-20, 4-7
manufacturing installed certificate (MIC) 1-16
Media Configuration menu
about 4-27
options
Headset Enabled 4-27
Recording Tone 4-28
Recording Tone Duration 4-30
Recording Tone Local Volume 4-29
Recording Tone Remote Volume 4-30
Speaker Enabled 4-27
Video Capability Enabled 4-27
media encryption 1-17
meet-me conference 5-8
messages button, description of 1-5
Messages URL 4-22
message waiting 5-9
metrics, voice quality 7-17, 8-15
MIC 1-16
Model Information screen 7-1
music-on-hold 5-9
mute button, description of 1-5
N
native VLAN 2-4
navigation button, description of 1-5
Network Configuration menu
about 4-7
displaying 4-2
editing values 4-4, 4-5
locking options 4-4
options
Admin. VLAN ID 4-11
Alternate TFTP 4-12
BOOTP Server 4-7
Default Router 1-5 4-10
DHCP Address Released 4-12
DHCP Enabled 4-12
DHCP Server 4-7
DNS Server 1-5 4-11
Domain Name 4-8
Host Name 4-8
IP Address 4-8
MAC Address 4-7
Operational VLAN ID 4-11
PC Port Configuration 4-14
Subnet Mask 4-8
SW Port Configuration 4-13
TFTP Server 1 4-9
TFTP Server 2 4-10
overview 4-1
unlocking options 4-4
Network Configuration web page 8-2, 8-6
network connections, access port 3-5
network connectivity, verifying 9-4
networking protocol
802.1X 1-7
BootP 1-6
CDP 1-6
DHCP 1-6
HTTP 1-7
IP 1-7
RTCP 1-8
RTP 1-7
SCCP 1-8
SIP 1-8
TCP 1-8
TFTP 1-9
TLS 1-8
UDP 1-9
Network Locale 4-24
Network Locale Version 4-24
network outages, identifying 9-9
network port
configuring 4-13
connecting to 3-10
network requirements, for installing 3-2
network statistics 7-13, 8-10
Network Statistics screen 7-13
Network web page 8-3, 8-10
O
on hook call transfer 5-9
Operational VLAN ID 4-11
other group pickup 5-9
P
padlock icon 4-4
Parameter Value 5-18
PCM file requirements, for custom ring types 6-4
PC Port Configuration 4-14
PC Port Disabled 4-31
personal directories, configuring 5-14
phone button templates
modifying 5-14
phone lines
buttons for 1-4
phones
configuration checklist (table) 1-24
phone settings access 4-2
physical connection, verifying 9-9
PNG file 6-5, 6-6
ports
network, access 3-5
power source
causing phone to reset 9-12
PoE 2-6, 2-7
power injector 2-5, 2-7
presence enabled directories 5-10
privacy 5-10
private line automated ringdown 5-10
Private Line Automated Ringdown (PLAR) 5-10
programmable buttons
description of 1-4
Proxy Server URL 4-23
Q
QoS Configuration menu
about 4-32
options
DSCP For Call Control 4-33
DSCP For Configuration 4-33
DSCP For Services 4-33
QRT softkey 9-20
Quality Reporting Tool (QRT) 5-10, 9-20
R
Real-Time Control Protocol
See RTCP
Real-Time Transport Protocol
See RTP
Recording Tone 4-28
Recording Tone Duration 4-30
Recording Tone Local Volume 4-29
Recording Tone Remote Volume 4-30
redial 5-10
reset, factory 9-19
resetting
basic 9-17
Cisco Unified IP phone 9-17
continuously 9-8
intentionally 9-10
methods 9-17
ring activity 5-11
ringer
indicator for 1-5
RingList.xml file format 6-3
S
SCCP
description 1-8
securing the phone with a cable lock 3-13
security
CAPF (Certificate Authority Proxy Function) 3-18
configuring on phone 3-17
device authentication 1-16
file authentication 1-16
image authentication 1-16
Locally Significant Certificate (LSC) 3-17
media encryption 1-17
signaling authentication 1-16
troubleshooting 9-12
Security Configuration menu
options
802.1X Authentication 4-37
802.1X Authentication Status 4-37
GARP Enabled 4-31
PC Port Disabled 4-31
Security Mode 4-32
Voice VLAN Enabled 4-32
Web Access Enabled 4-32
Security Configuration menu(on Device menu) about 4-31
Security Configuration menu (on Settings menu)
about 4-35
Security Mode 4-32
services
configuring for users 5-16
description 5-11
subscribing to 5-16
services button, description of 1-5
Services URL 4-22
services URL button 5-11
settings button, description of 1-5
Settings menu access 3-18, 4-3
shared line 5-11
shield icon 1-13
signaling authentication 1-16
SIP
description 1-8
softkey buttons
description of 1-5
softkey templates, configuring 5-15
Span to PC Port 4-30
Speaker button
disabling 3-6
Speaker Enabled 4-27
speakerphone
button, identifying 1-5
speed dial
buttons, identifying 1-4
speed dialing 5-2, 5-12
SRST 8-7
startup problems 9-2
startup process
accessing TFTP server 2-12
configuring VLAN 2-11
contacting Cisco Unified CallManager 2-13
loading stored phone image 2-11
obtaining IP address 2-11
obtaining power 2-11
requesting configuration file 2-12
requesting CTL file 2-12
understanding 2-10
statistics
network 8-10
streaming 8-13
Status menu 7-1, 7-3
options
802.1X Authentication Status 7-3
status messages 7-4
Status Messages screen 7-4
Status Messages web page 8-3, 8-13
Stream 0 web page 8-13
Stream 1 web page 8-3, 8-13
Stream 2 web page 8-3, 8-13
Stream 3 web page 8-3, 8-13
streaming statistics 8-13
Subnet Mask 4-8
supplicant, in 802.1X 1-21
switch
Cisco Catalyst 2-3
internal Ethernet 2-3
SW Port Configuration 4-13
T
TAPS (Tool for Auto-Registered Phones Support) 2-15
TCP 1-8
technical specifications, for Cisco Unified IP Phone C-1
telephony features
abbreviated dialing 5-2
auto answer 5-3
auto-pickup 5-3
barge 1-23, 5-3
block external to external transfer 5-4
busy lamp field speed dial 5-4
call display restrictions 5-4
caller ID 5-6
caller id blocking 5-6
call park 5-5
call pickup 5-5
call waiting 5-6
Cisco call back 5-6
conference 5-7
configurable call forward display 5-5, 5-7
do not disturb 5-7
fast dial service 5-7
forward 5-4, 5-7
group call pickup 5-8
hold 5-8
immediate divert 5-8
meet-me conference 5-8
music-on-hold 5-9
on hook call transfer 5-9
other group pickup 5-9
presence enabled directories 5-10
privacy 5-10
private line automated ringdown 5-10
redial 5-10
ring activity 5-11
services 5-11
services URL button 5-11
shared line 5-11
speed dialing 5-12
Time-of-Day Routing 5-12
transfer 5-12
voice messaging system 5-12
TFTP
description 1-9
troubleshooting 9-4
TFTP Server 1 4-9
TFTP Server 2 4-10
Time-of-Day Routing 5-12
TLS 2-9
transfer 5-12
Transmission Control Protocol
See TCP
Transport Layer Security
See TLS
Trivial File Transfer Protocol
See TFTP
troubleshooting
Cisco Unified CallManager settings 9-6
DHCP 9-9
DNS 9-11
DNS settings 9-5
IP addressing and routing 9-5
network connectivity 9-4
network outages 9-9
phones resetting 9-10
physical connection 9-9
security 9-12
services on Cisco Unified CallManager 9-6
TFTP settings 9-4
VLAN configuration 9-10
U
UI Configuration menu
options
Auto Call Select 4-26
Auto Line Select 4-26
uncompressed wideband 1-1
Unlock softkey 4-39
User Datagram Protocol
See UDP
User Locale 4-24
User Locale Char Set 4-24
User Locale Version 4-24
User Options web page
description 5-17
giving users access to 5-17, A-2
specifying options that appear 5-18
users
accessing voice messaging system A-4
adding to Cisco Unified CallManager 5-17
configuring personal directories A-5
documentation for A-3
providing support to A-2
required information A-1
subscribing to services A-4
V
verifying
firmware version 7-15
Video Capability Enabled 4-27
VLAN
auxiliary, for voice traffic 2-4
configuring 4-11
configuring for voice networks 2-3
native, for data traffic 2-4
verifying 9-10
VLAN, interaction with 2-3
voice messaging system 5-12
voice messaging system, accessing A-4
voice quality metrics 7-17, 8-15
voice VLAN 2-4
Voice VLAN Enabled 4-32
volume button, description of 1-5
W
wall mounting, Cisco Unified IP Phone 3-14
Web Access Enabled 4-32
web page
about 8-1
Access 8-3, 8-10
accessing 8-2
Debug Display 8-3, 8-13
Device Information 8-2, 8-4
disabling access to 8-3
Ethernet Information 8-3, 8-10
Network 8-3, 8-10
Network Configuration 8-6
Network Configuration web page 8-2
preventing access to 8-3
Status Messages 8-3, 8-13
Stream 0 8-13
Stream 1 8-3, 8-13
Stream 2 8-3, 8-13
Stream 3 8-3, 8-13
Wideband Headset setting 6-8
X
XmlDefault.cnf.xml 2-9