Table Of Contents

A - B - C - D - E - F - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

about failover 4-1

accessing web applications after failover or failback 2-1

active

both servers at same time 4-17

server, determining the 3-1

analog voice lines, connecting to voice cards B-1

automatic failover and failback, disabling for troubleshooting 3-3

B

backing up Cisco Unity system 1-10

C

cables

connecting analog voice lines to voice cards B-1

enabling phone system to send calls to active server in T1 integration 2-3

calls in progress, effects of failover and failback 4-7

causes

of both servers becoming active 4-17

of failback 4-13

of failover 4-13

changing

IP address of primary server 3-9

IP address of secondary server 3-15

Cisco Personal Communications Assistant

access after failover or failback 2-1

effect on when failover or failback occurs 4-8

Cisco Unity

exiting software A-1

file replication 4-9

restarting server A-3

shutting down server A-3

starting software A-3

Cisco Unity Administration

access after failover or failback 2-1

effect on when failover or failback occurs 4-8

Configure Cisco Unity Failover wizard, running 1-2

configuring

automatic daily resynchronization of MWIs 1-6

event notification 1-6

failover, task list 1-1

failover and failback settings 1-13

failover on Cisco Unity servers 1-2

scheduled backups of Cisco Unity system 1-10

standby redundancy 1-9

voice messaging ports on secondary server 1-4

confirming that failover and failback function correctly 3-5

connections

analog voice lines to voice cards B-1

enabling phone system to send calls to active server in T1 integration 2-3

lines between phone system and voice cards B-1

serial data cable for voice card integrations B-6

conventions, documentation i-vii

converting primary or secondary server 3-20

customizing failover and failback settings 1-13

D

data that is not replicated 4-10

default settings, failover and failback 1-13

delay

for failback to occur 4-15

for failover to occur 4-14

disabling

automatic failover and failback for standby redundancy 1-9

automatic failover and failback for troubleshooting 3-3

failover initiation for unanswered calls on primary server 1-9, 1-15

documentation

audience and use i-vii

conventions i-vii

E

effects

of failover and failback on calls in progress 4-7

of Force Failover setting 4-6

enabling

phone system to send calls to active server in T1 integration 2-3

subscriber logon by phone after failover 1-5

event ID, using to determine cause of failover or failback 3-7

Event Monitoring Service

configuring for failover notification 1-6

initiating manual failover 3-2

event notification 1-6

events

when failback occurs 4-11

when failover occurs 4-11

exceptions to normal functionality on secondary server 4-5

exiting Cisco Unity software A-1

F

failback

cause, based on event ID 3-7

configuration settings (table) 1-14

confirming functionality 3-5

customizing settings 1-13

default settings 1-13

disabling automatic for troubleshooting 3-3

effects on calls in progress 4-7

interval 4-15

list of possible causes 4-13

manual 3-2

preparing for failback when integrated via PIMG/TIMG units 2-2

process 4-11

failover

behavior during network outages C-1

cause, based on event ID 3-7

causes of both servers becoming active 4-17

configuration settings (table) 1-14

configuration wizard 1-2

configuring, task list 1-1

confirming functionality 3-5

customizing settings 1-13

default settings 1-13

disabling automatic for troubleshooting 3-3

disabling initiation for unanswered calls on primary server 1-15

effects on calls in progress 4-7

how it works 4-1

interval 4-14

list of possible causes 4-13

manual 3-2

process 4-11

requirements 4-5

setting up notification of 1-6

testing 1-10

uninstalling 3-20

file replication 4-9

Force Failover setting, effects of using or not using 4-6

I

initiating failover and failback manually 3-2

installing lines between phone system and Cisco Unity servers B-1

integrations

analog connections to voice cards B-1

serial connections B-1

interval

failback 4-15

failover 4-14

IP address

changing primary server 3-9

changing secondary server 3-15

L

licensing, restrictions on using secondary server without primary server 4-18

lines

connecting analog voice B-1

connecting serial cable for voice card integrations B-6

Local Status, meanings of values (table) 3-2

M

manual failback, initiating 3-2

manual failover

initiating 3-2

initiating by Event Monitoring Service 3-2

monitoring status of servers 4-9

MWIs, automatically resynchronizing daily 1-6

N

network, failover behavior during outages C-1

Node Manager service, replication 4-9

notification of failover, setting up 1-6

O

outages, network C-1

overview of failover 4-1

P

PCA. See Cisco Personal Communications Assistant

PIMG/TIMG units

Force Failover setting required 4-6

preparing for failback when integrated via PIMG/TIMG units 2-2

pinouts

phone system serial port acting as DCE B-7

phone system serial port acting as DTE B-7

RJ-11 connector (illustration) B-2

RJ-14 connector (illustration) B-2

ports, configuring on secondary server 1-4

primary server

causes of unanswered calls 4-6

changing IP address 3-9

configuring failover 1-2

disabling failover initiation for unanswered calls 1-15

enabling phone system to send calls to active server in T1 integration 2-3

replacing or converting 3-20

starting first 3-1

voice messaging functions when active 4-4

prompt replication 4-9

R

Remote Status, meanings of values (table) 3-2

replacing primary or secondary server 3-20

replication

Cisco Unity files 4-9

confirming UnityDb changes on inactive server 3-2

data that is not replicated 4-10

monitoring SQL replication 3-8

Node Manager service 4-9

of files 4-9

SQL Server database 4-10

UMR (Unity Messaging Repository) 4-10

UnityDb database 4-10

voice messages 4-10

requirements

Cisco Unity failover 4-5

Cisco Unity standby redundancy 4-6

restarting

Cisco Unity server A-3

servers, effects of 4-18

resynchronizing MWIs daily, automatic 1-6

RJ-11, connector pinout (illustration) B-2

RJ-14, connector pinout (illustration) B-2

routing rule for subscriber logon by phone after failover 1-5

RS-232 serial cable, using data splitter for serial voice card integration B-6

S

scheduling backups of Cisco Unity system 1-10

secondary server

changing IP address 3-15

configuring failover 1-2

configuring voice messaging ports 1-4

DTMF integration connections to voice cards B-1

enabling phone system to send calls to active server in T1 integration 2-3

enabling subscriber logon by phone after failover 1-5

exceptions to normal functionality during failover 4-5

failing over manually when standby redundancy is configured 2-2

replacing or converting 3-20

serial integration connections B-1

using without primary server 4-18

voice messaging functions when active 4-4

serial cable

connecting for voice card integrations B-6

wiring between data splitter and Cisco Unity servers B-8

servers

determining which is active 3-1

order for starting 3-1

restarting A-3

shutting down A-3

status monitoring 4-9

settings for failover and failback configuration (table) 1-14

shutting down

Cisco Unity server A-3

servers, effects of 4-18

software

exiting Cisco Unity A-1

starting Cisco Unity A-3

SQL Server

database replication 4-10

monitoring replication 3-8

standby redundancy

configuring 1-9

failing over 2-2

how it works 4-6

requirements 4-6

starting

Cisco Unity software A-3

order for servers 3-1

Status Monitor

access after failover or failback 2-1

effect on when failover or failback occurs 4-8

status of servers 4-9

subscriber logon, enabling on secondary server 1-5

T

T1 integration, enabling phone system to send calls to active server 2-3

testing Cisco Unity failover 1-10

time

for failback to occur 4-15

for failover to occur 4-14

TIMG/PIMG units

Force Failover setting required 4-6

preparing for failback when integrated via TIMG/PIMG units 2-2

troubleshooting, disabling automatic failover and failback for 3-3

U

uninstalling failover 3-20

UnityDb

confirming that changes replicated to inactive server 3-2

database replication 4-10

monitoring SQL replication 3-8

UTIM, configuring voice messaging ports on secondary server 1-4

V

voice message replication 4-10

voice messaging functions

when primary server is active 4-4

when secondary server is active 4-4

W

web applications, effect on when failover or failback occurs 4-8