Cisco Unity Express 2.3 CLI Administrator Guide - Configuring Broadcast Messages [Cisco Unity Express]

Table Of Contents

Configuring Broadcast Messages

Overview of Broadcast Messages

Configuring Broadcast Messages

Configuring a Group with Broadcast Privileges

Configuring the Broadcast Message Length and Expiration Time

Required Data for This Procedure

Examples

Enabling the MWI Lights for Broadcast Messages

Displaying Broadcast Messages

Displaying Current Broadcast Messages

Displaying Broadcast Messages Received Per Mailbox

Displaying Broadcast Messages Received by the Voice-Mail System

Deleting a Broadcast Message

Changing Broadcast Message Start and End Times

Disabling Broadcast Privileges for a Group

Disabling MWI Lights for Broadcast Messages

Configuring the Local-Broadcast Privilege

Prerequisites

Example

Configuring Broadcast Messages

Last Updated: July 25, 2006

This chapter describes the procedures for configuring the networking capability on the local Cisco Unity Express voice-mail system and contains the following sections:

•Overview of Broadcast Messages

•Configuring Broadcast Messages

•Enabling the MWI Lights for Broadcast Messages

•Displaying Broadcast Messages

•Deleting a Broadcast Message

•Changing Broadcast Message Start and End Times

•Disabling Broadcast Privileges for a Group

•Disabling MWI Lights for Broadcast Messages

•Configuring the Local-Broadcast Privilege

Overview of Broadcast Messages

Cisco Unity Express permits sending broadcast messages to local and remote network locations. Cisco Unity Express permits subscribers with the broadcast privilege to send local and network broadcast messages. Subscribers obtain this privilege as members of a group that has the broadcast privilege.

Sending a broadcast message is available through the Cisco Unity Express telephone user interface (TUI).

The broadcast message sender has the option to re-address, re-record, and review the message before sending it out. The sender also can set the start and end times for the message and the number of days the broadcast message plays before the system deletes it. The maximum life of a broadcast message is 365 days. The default message lifetime is 30 days.

The sender can include any or all of the remote locations configured on the local system. The remote addresses can be location numbers or location names. When using the location name, the number of matches may resolve into several locations. If the number of locations is less than or equal to 4, the system gives the sender the option to select the exact location. If the number of matches is greater than 4, the sender has to enter more letters to narrow the search.

All subscribers at the remote location receive the broadcast message. The recipients hear the message immediately after logging in to their voice mailboxes. The recipients cannot interrupt the message with any DTMF key. Recipients can save or delete the broadcast message; they cannot reply or forward a broadcast message.

The system administrator at each location determines how or when the message waiting indicator (MWI) lights up.

It is possible for the MWI lights to turn on for a broadcast message on some systems but not for others.

Configuring Broadcast Messages

Perform the following procedures to configure broadcast messages:

•Configuring a Group with Broadcast Privileges.

•Configuring the Broadcast Message Length and Expiration Time

Configuring a Group with Broadcast Privileges

Use the following EXEC mode command to configure a group with broadcast privileges:

group group-name privilege broadcast
where group-name is the set of subscribers who will have the capability of creating and sending broadcast messages.

The following example assigns the broadcast privilege to a group named managers:
se-10-0-0-0# group managers privilege broadcast
Configuring the Broadcast Message Length and Expiration Time

Use the following procedure to configure the local system for broadcast messages.

Required Data for This Procedure

The following information is required to configure the broadcast message length and expiry time:

•Broadcast message length, in seconds

•Broadcast message expiry time, in days

SUMMARY STEPS

1. config t

2. voicemail broadcast recording time broadcast-length

3. voicemail default broadcast expiration time broadcast-days

4. exit

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t
se-10-0-0-0(config)#

Enters configuration mode.

Step 2

voicemail broadcast recording time broadcast-length
Example:

se-10-0-0-0(config)# voicemail broadcast recording time 120

Specifies the maximum length of broadcast messages, in seconds. Valid values are 10 to 3600.

Step 3

voicemail default broadcast expiration time broadcast-days
Example:

se-10-0-0-0(config)# voicemail default broadcast expiration time 90

Specifies the number of days to store broadcast messages. The maximum value is 365 days.

Step 4

exit
Example:

se-10-0-0-0(config)# exit
se-10-0-0-0#

Exits configuration mode.

Examples

The following example sets the broadcast message length to 20 seconds and the expiration time to 2 days.
se-10-0-0-0# config t
se-10-0-0-0(config)# voicemail broadcast recording time 20
se-10-0-0-0(config)# voicemail default broadcast expiration time 2
se-10-0-0-0(config)# exit
Enabling the MWI Lights for Broadcast Messages

Use the following Cisco Unity Express configuration mode command to enable MWI when a voice mailbox receives a broadcast message.

voicemail broadcast mwi
The following example illustrates enabling the MWI lights for broadcast messages:
se-10-0-0-0# config t
se-10-0-0-0(config)# voicemail broadcast mwi
se-10-0-0-0(config)# end
Displaying Broadcast Messages

Several commands are available to display information about broadcast messages.

Displaying Current Broadcast Messages

Use the following EXEC mode command to display broadcast messages:

show voicemail broadcast messages
The output for this command may appear similar to the following:
se-10-0-0-0# show voicemail broadcast messages
Message ID:         JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM
Sender:             1005@nyc.mycompany.com
Length(secs):       10
Start time:         21:12:54 Nov 23 2005 PST
End time:           11:48:06 Dec 4 2005 PST
Message ID:         JMX0824L4R4-NM-FOC08221WSQ-1103084723247-NBCM
Sender:             /sw/local/users/user45
Length(secs):       30
Start time:         08:41:09 Dec 7 2005 PST
End time:           09:00:00 Jan 3 2006 PST
If a subscriber at a remote network location sends the broadcast message, the e-mail domain of the remote sender appears in the Sender field. If a local subscriber sends the message, the pathname to the sender appears in the field.

If no broadcast messages are active, the output may appear like this:
se-10-0-0-0# show voicemail broadcast messages
No Broadcast Messages
Displaying Broadcast Messages Received Per Mailbox

The following command is modified to display broadcast message information:

show voicemail mailboxes
The column BCST displays the number of broadcast messages received by the mailboxes. The output for this command may appear similar to the following:
se-10-0-0-0# show voicemail mailboxes
OWNER             MSGS NEW SAVE DEL BCST MSGTIME MBXSIZE USED
user1             16   16   0    0   4   3000    3000    100%
user2             16   16   0    0   4   3000    3000    100%
user3             16   16   0    0   4   3000    3000    100%
user4             16   16   0    0   4   3000    3000    100%
Displaying Broadcast Messages Received by the Voice-Mail System

The following command is modified to display broadcast message information:

show voicemail usage
The row broadcast message count displays the number of broadcast messages received by the voice mail system. The output for this command may appear similar to the following:
se-10-0-0-0# show voicemail usage
personal mailboxes:                  120
general delivery mailboxes:          0
orphaned mailboxes                   0
capacity of voicemail (minutes):     6000
allocated capacity (minutes):        6000.0
total message time used (seconds):   7543
total message count:                 7001
average message length (seconds):    1.0774175117840308
broadcast message count:             4
future message count:                0
networking message count:            0
greeting time used (seconds):        3
greeting count:                      1
average greeting length (seconds):   3.0
total time used (seconds):           7546
total time used (minutes):           125.76667022705078
percentage time used (%):            2
messages left since boot:            0
messages played since boot:          0
messages deleted since boot:         0
Deleting a Broadcast Message

Use the following EXEC mode command to delete a broadcast message:

voicemail broadcast message message-id delete
where message-id is the coded identifier for the message. Use the show voicemail broadcast messages command to obtain the message ID.

The following example deletes a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM 
delete
Changing Broadcast Message Start and End Times

Use the following EXEC mode commands to change the start and end times of a broadcast message:

voicemail broadcast message message-id starttime time date
voicemail broadcast message message-id endtime time date
where message-id is the coded identifier for the message, time is the time in the 24-hour clock format, and date has the format YYYY-MM-DD. Use the show voicemail broadcast messages command to obtain the message ID.

The following examples change the start and end times for a broadcast message:

se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM starttime 10:00 2004-09-15

se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM endtime 15:30 2004-09-16

Disabling Broadcast Privileges for a Group

Use the following EXEC mode command to remove the broadcast privileges from a group:

no group groupname privilege broadcast
where groupname is the group to have the broadcast privileges removed.

The following example disables the broadcast privilege for the group named managers:
se-10-0-0-0# no group managers privilege broadcast
Disabling MWI Lights for Broadcast Messages

Use the following Cisco Unity Express configuration mode command disable MWI for broadcast messages.

no voicemail broadcast mwi
The following example illustrates disabling the MWI lights for broadcast messages:
se-10-0-0-0# config t
se-10-0-0-0(config)# no voicemail broadcast mwi
se-10-0-0-0(config)# end
Configuring the Local-Broadcast Privilege

Cisco Unity Express provides a local-broadcast privilege that permits subscribers to send broadcast messages only to other subscribers on the local system. The local-broadcast privilege is a subset of the broadcast privilege, which permits subscribers to send broadcast messages to all configured subscribers and locations on the network.

Cisco Unity Express does not create a default group for local-broadcast subscribers. The administrator must create a group of subscribers and assign the local-broadcast privilege to it.

This feature is available on Cisco Unity Express modules NM-CUE-EC, NM-CUE, and AIM-CUE.

To configure this option from the GUI, use the Configure > Groups option and select a group.

Prerequisites

Name of the group that will be assigned to the local-broadcast privilege. Verify that the group exists before assigning the privilege.

SUMMARY STEPS

1. config t

2. groupname groupname privilege local-broadcast

3. end

4. (Optional) show groups privileges

DETAILED STEPS

Command or Action

Purpose

Step 1

config t

Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

groupname groupname privilege local-broadcast

Example:

se-10-0-0-0(config)# groupname engineers privilege local-broadcast

Assigns the local-broadcast privilege to the group groupname.

Step 3

end

Example:

se-10-0-0-0(config)# end

Exits configuration mode.

Step 4

show groups privileges

Example:

se-10-0-0-0# show groups privileges

(Optional) Displays the privileges assigned to configured groups.

Example

The following example displays the privileges for several groups.
se-10-0-0-0# show groups privileges
GROUPID                         PRIVILEGES
Administrators                  superuser ManagePrompts ManagePublicList
Administrators                  ViewPrivateList
Broadcasters                    broadcast
managers                        broadcast ViewPrivateList
engineers                       local-broadcast