-
Cisco Unity Express 3.0 Voice-Mail and Auto-Attendant CLI Administrator Guide
-
Feature Map
-
Overview
-
Entering and Exiting the Command Environment
-
Configuration Tasks
-
System Components
-
Configuring Users and Groups
-
Configuring Voicemail
-
Configuring AvT
-
Configuring Auto-Attendants
-
Configuring Message Notification
-
Configuring VoiceView Express
-
Configuring Distribution Lists
-
Networking Cisco Unity Express
-
Configuring Security
-
Backup and Restore
-
Language Support
-
Configuring Advanced Voicemail Features
-
Advanced Configuration
-
Monitoring the System
-
Configuring SNMP Monitoring
-
Troubleshooting
-
Appendix A: Configuring Your Cisco IOS Gateway for T.37 On-Ramp and Off-Ramp Fax Support
-
Index
-
Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - Z
Index
A
active calls
restore 241
addressing remote messages 204
administration
CLI 14
GU and CLI 21
GUI 14
Administration via Telephone 112
Administration viaTelephone system
configuring 135
AIM module
usage 336
wear 336
applications
deleting 60
atrace.log file 350
attended transfer mode 37
auto attendant
AvT 143
configuring 137
deleting a greeting 53, 144, 146
maximum retries 140
maximum sessions 140
operator extension 140
recording a greeting 53, 139, 143, 145
uploading greeting file 52, 54, 143, 145
recording a greeting 143
B
backup
command 236
FTP server 235
numbering scheme 238
offline mode 235
parameters 236
revision number 235
backup category command 238
backup history report 346
blind addressing 204
blind bye-also transfer mode 37
blind refer transfer mode 37
broadcast expiration time parameter 123
broadcast message MWI status parameter 124
broadcast message recording time, configuring 124
broadcast privilege 112
bulk provisioning 11
bye-also transfer mode 37
C
call
displaying by application 324
displaying by route 325
implementation ID 328
caller ID information parameter 123
caller recording prompt parameter 124
capacity
configuring 123
ccn application command 45, 57, 115, 140
ccn call terminate command 328
ccn copy url command 52, 54, 143, 145
ccn delete command 53, 55, 144, 146
ccn rename prompt command 55, 144
ccn reporting historical command 88
ccn subsystem sip command 34
Cisco Unity Express prompt 300
clock timezone command 308
command 125
backup 236
backup category 238
ccn application 45, 57, 115, 140
ccn call terminate 328
ccn reporting historical 88
ccn subsystem sip 34
clock timezone 308
continue 238
copy ftp 244
copy running-config 104, 109, 245
copy startup-config 243
copy tftp 246
database local 88
default 57
descripton 88
enable 211
expiration 118
gateway address 34
gateway port 34
greeting 118
groupname
config mode 109
EXEC mode 109
hostname 299
ip domain-name 301
ip name-server 301
mailbox size 118
maxsessions 57, 65, 68, 115, 140
message size 118
mwi refresh 122
no ccn application 60
no ccn trigger 60
parameters
voicemail 115
reload 241
restore id 241
script 57
service-module 20
session 20
show backup 236
show backup server 241
show backup server command 238
show ccn applicable 115
show ccn application 57, 60, 140
show ccn call application 324
show ccn call route 325
show ccn subsystem sip 34
show clock detail 308
show group detail groupname 109
show groups 109
show hosts 299
show interface ide 0 336
show ip route 301
show logs 350
show ntp configuration 302, 304
show user detail username 104
show users 104
show voicemail 118
telnet 20
troubleshooting
log 350
show 350
trace 350
username
config mode 104
EXEC mode 104
voice mailbox unlock 122
voicemail callerid 125
voicemail capacity time 125
voicemail conversation caller recording-prompt 125
voicemail default 125
voicemail mailbox 118
voicemail mailbox-selection 125
voicemail message expiry 125
voicemail operator telephone 125
voicemail recording time 125
command environment 19
configuration 348
caller recording prompt 124
running 245
startup 243
TFTP 246
configuration mode
backup commands 235
definition 19
configurations, copying 243
configuring
Administration via Telephone 135
auto attendant 137
broadcast message MWI status 124
broadcast message recording time 124
capacity 123
DNS server 301
expiration time 123
host name 299
language 123
mailbox selection 124
mailbox size 123
message length 123
multiple triggers 70
MWI lights 45
NTP server 302
operator extension
parameters
operator extension 1
voice mail 114
configuring time zone 308
console display, system messages 335
continue command 238
copy ftp command 244
copying
configurations 243
copying log files, troubleshooting 348
copy running-config command 104, 109, 245
copy startup-config command 243
copy tftp command 246
D
database local command 88
databases, synchronizing 103
daylight savings time 347
default command 57
default values
system-wide 123
delete a network location 207
deleting applications 60
deleting messages 117
deleting triggers 60
description command 57, 88, 118, 140
differences
disable vCard information 223
distribution list
everyone 192
distribution lists
recursive 192
DNS server
resolving host name to IP address 302
DNS server, configuring 301
E
enable command 211
enabling
reporting historical database 88
everyone distribution list 192
EXEC mode, definition 19
expiration command 118
expiration time
configuring 123
expired messages 117
expiry, message 123
expiry timer 117
extension
group 108
extension for message storage 127
external syslog server 335
F
file
atrace.log 350
file size
messages.log 350
Flash memory 245
log and trace 350
flash memory 19
Flash memory module
wear 336
FTP configuration 244
FTP server 12
backup and restore 235
G
gateway address command 34
gateway port command 34
GDM 117
general delivery mailboxes 116
GMS
telephone numbers 135
greeting command 118
greetings
group
definition 108
mailbox 108
owner 108
groupname command
config mode 109
EXEC mode 109
groups
extension 108
H
host name 34
hostname command 299
host name configuration 299
I
IMAP
mandatory message expiry 263
implementation ID 328
initialization wizard 21
IP
addressing 347
default-gateway 347
unnumbered 347
ip domain-name command 301
ip name-server command 301
IP network access 11
L
language
configuring 123
last redirected number 124
last-redirect parameter 127
license
SKUs 11
Linux software 10
list
everyone 192
lists
recursive 192
location spoken name, uploading and downloading 212, 220
log files
system 12
loop, voice mail 123
lost data, troubleshooting 348
LRD 124
LRU
maximum capacity 225
M
mailbox
zerooutnumber 118
mailboxes 117
expiration time 117
general delivery 116
group 108
limitations 117
message size 117
number supported 104
personal 116
storage size 117
telephones supported 117
types 116
unlocking 122
mailbox mask 124
mailbox selection 127
mailbox selection, configuring 124
mailbox size
configuring 123
mailbox size command 118
ManagePrompts privilege 112
ManagePublicList privilege 112
mandatory message expiry 123
IMAP messages 263
mask, mailbox 124
maximum
sessions
maximum retries
auto attendant 140
maximum sessions
auto attendant 140
maximum users
voice mail 114
maxsessions command 57, 65, 68, 115, 140
members of a group
definition 108
message
tutorial 118
message, mandatory expiry 123
message length
configuring 123
message recording time, configuring 124
messages
expired 117
messages.log, file size 350
message size command 118
message storage extension 127
mode
offline 238
modes, EXEC and configuration 19
MWI lights
configuring 45
off extension 45
on extension 45
refreshing 122
troubleshooting 349
mwi refresh command 122
MWI status, broadcast message 124
N
NDR 204
networked configurations 203
network location
delete 207
network module
spare 11
network module card
processor 10
software 10
no ccn application command 60
no ccn trigger command 60
Non Deliver Record 204
NTP server
removing 304
NTP server, configuring 302
numbering scheme, backup files 238
O
OCN 124
backup commands 235
OIR
troubleshooting 348
operator extension
auto attendant 140
configuring 123
original called number 124
original-called parameter 127
owner of a group 108
P
parameter
broadcast expiration time 123
caller ID 123
caller recording prompt 124
parameters
backup 236
capacity 123
expiration time 123
language 123
last-redirect 127
mailbox selection 124
mailbox size 123
message length 123
original-called 127
recording time 123
system-wide
configuring 123
parameters command
voicemail 115
passwords
characters allowed 104, 105, 107
personal mailboxes 116
pinging internal address 347
port, implementation ID 328
privilege
broadcast 112
ManagePrompts 112
ManagePublicList 112
superuser 112
ViewPrivateList 112
prompt
record your message 124
prompt, formation 300
provisioning
bulk 11
proxy server 34
R
rebooting network module 346, 347
recording
AvT 143
recording a greeting 139
recording prompt parameter 124
recording time
configuring 123
recording time, configuring 124
record your message prompt 124
recursive distribution list 192
refreshing MWI lights 122
reload command 241
removing an NTP server 304
reporting historical database enable 88
reports
backup 346
call history 346
CPU usage 346
mailbox 346
mailbox size 346
memory 346
message status 346
restore 346
system 12
system hardware 346
resolving host name to IP address 302
restore
active calls 241
FTP server 235
procedure 241
restore history report 346
restore id command 241
restrictions
S
saving data, troubleshooting 348
script
script command 57
semi-attended transfer mode 37
server
syslog 335
service-module, troubleshooting 347
service-module command 20
session command 20
setting daylight savings time 347
severity level, system messages 335
show backup command 236
show backup history command 238, 241
show backup server command 241
show ccn applicable 115
show ccn application command 57, 60, 140
show ccn call application command 324
show ccn call route command 325
show ccn subsystem sip command 34
show ccn trigger command 60, 65, 68
show clock detail command 308
show group detail groupname command 109
show groups command 109
show hosts command 299
show interface ide 0 command 336
show ip route command 301
show logs command 350
show ntp configuration command 302, 304
show ntp status command 302, 304
show user detail username command 104
show users command 104
show voicemail command 118
SIP proxy server 34
hostname 34
ports 34
spare network modules 11
speed of internal line 348
spoken name
distribution list 192
LRU cache 225
recording 214
remote user 214
vCard 222
standards 16
Startup configuration 243
storage extension 127
superuser privilege 112
synchronizing databases 103
syslog server 335
system access using IP network 11
system log files 12
system messages
console display 335
severity 335
system-wide
default values 123
system-wide parameters
configuring 123
T
Table
Table 4 Configuration Task Sequence 22
TCP port 34
telephone number
auto attendant 140
telephone numbers
auto attendant 139
GMS 135
voice mail 114
telephones supported for voice mail 117
telnet command 20
Telnet session 20
terminating a call 328
terminating VoiceView session 187, 190
TFTP configuration 246
time zone
configuring 308
transfer mode
attended 37
blind bye-also 37
blind refer 37
semi-attended 37
trigger
triggers
configuring multiple 70
deleting 60
troubleshooting
access to GUI 346
copying log files 348
IP, default-gateway 347
IP address 347
IP unnumbered 347
log files 346
lost data 348
MWI lights 349
OIR 348
opening a session 347
pinging internal address 347
rebooting network module 346, 347
saving data 348
service-module status 347
speed of terminal line 348
unknown caller 349
user password 346
user PIN 346
users and groups 346
voice mail 349
TUI
recording a greeting 143
tutorial command 118
U
UDP port 34
unknown caller
troubleshooting 349
unlocking a mailbox 122
usage
Flash memory 336
user IDs
characters allowed 104, 105, 107
username command
config mode 104
EXEC mode 104
user password, troubleshooting 346
user PIN, troubleshooting 346
users
adding 104
modifying 104
number supported 104
V
vCard
disable 223
spoken name 222
ViewPrivateList privilege 112
voice mail
configuring 114
conflicting extensions 123
telephone numbers 114
telephones supported 117
troubleshooting 349
voicemail
maximum users 114
voice mailbox unlock command 122
voicemail callerid command 125
voicemail capacity time command 125
voicemail conversation caller recording-prompt 125
voicemail default command 125
voice mail loop 123
voicemail mailbox command 118
voicemail mailbox mask 124
voicemail mailbox-selection command 125
voicemail message expiry command 125
voicemail operator telephone command 125
voicemail recording time command 125
Voice Profile for Internet Mail protocol 203
VoiceView
terminating a session 187, 190
VPIM 203
W
wear
Flash memory 336
Z
zerooutnumber command 118