Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide for 3.0 and Later Versions - Advanced Configuration [Cisco Unity Express]

Table Of Contents

Advanced Configuration

Configuring the Hostname

Examples

Configuring the DNS Server

Examples

Configuring NTP Servers

Adding NTP Servers

Examples

Removing an NTP Server

Displaying NTP Server Information

Configuring a Syslog Server

Required Data for This Procedure

Examples

Configuring the Clock Time Zone

Examples

Configuring Password and PIN Parameters

Configuring Password and PIN Length and Expiry Time

Examples

Configuring Password and PIN Protection Lockout Modes

Configuring Password Protection with Permanent Lockout

Configuring PIN Protection with Permanent Lockout

Configuring Password Protection with Temporary Lockout

Configuring PIN Protection with Temporary Lockout

Configuring PIN and Password History

Configuring the Password History Depth

Configuring the PIN History Depth

Displaying Password and PIN System Settings

Encrypting PINs in Backup Files

Scheduling CLI Commands

Examples

Advanced Configuration

Last Updated: March 11, 2010

This chapter describes advanced configuration procedures for modifying application parameters after the initial installation and configuration process described in the section "Configuring System Components" on page 55. That earlier chapter includes commands not described in this chapter.

The advanced configuration procedures include:

•Configuring the Hostname

•Configuring the DNS Server

•Configuring NTP Servers

•Configuring a Syslog Server

•Configuring the Clock Time Zone

•Configuring Password and PIN Parameters

•Cisco Unified CME Password Synchronization in "Configuring Password and PIN Parameters"

•PINless Voicemail in "Configuring Password and PIN Parameters" and in "Displaying Password and PIN System Settings".

•Scheduling CLI Commands

Configuring the Hostname

During the software postinstallation process, the hostname was configured. Use this procedure to change the hostname.

SUMMARY STEPS

1. config t

2. hostname hostname

3. exit

4. show hosts

5. copy running-config startup-config

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

hostname hostname
Example:

se-10-0-0-0(config)# hostname mainhost
mainhost(config)#

Specifies the hostname that identifies the local Cisco Unity Express system. Do not include the domain name as part of the hostname.

The Cisco Unity Express prompt changes to reflect the hostname. If you do not enter a hostname, the prompt is formed using "se" and the IP address of the Cisco Unity Express network module.

Step 3

exit
Example:

mainhost(config)# exit

Exits configuration mode.

Step 4

show hosts
Example:

mainhost# show hosts

Displays the local hostname and DNS servers configured on the system.

Step 5

copy running-config startup-config
Example:

mainhost# copy running-config startup-config

Copies the configuration changes to the startup configuration.

Examples

The following commands configure the hostname:
se-10-0-0-0# config t
se-10-0-0-0(config)# hostname mainhost
ca-west(config)# exit
ca-west#
The output from the show hosts command might look similar to the following:
ca-west# show hosts
Hostname:      mainhost
Domain:        myoffice
DNS Server1:   10.100.10.130
DNS Server2:   10.5.0.0
ca-west#
Configuring the DNS Server

During the software postinstallation process, the DNS server and IP addresses may have been configured. Use this procedure to change the server name and IP addresses.

SUMMARY STEPS

1. config t

2. ip domain-name dns-server-name

3. ip name-server ip-address [ip-address] [ip-address] [ip-address]

4. exit

5. show hosts

6. copy running-config startup-config

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

ip domain-name dns-server-name
Example:

se-10-0-0-0(config)# ip domain-name mycompany.com

Specifies the domain name of the DNS server.
Step 3
ip name-server ip-address [ip-address] [ip-address] [ip-address]
Example:

se-10-0-0-0(config)# ip name-server 192.168.0.5
se-10-0-0-0(config)# ip name-server 192.168.0.5 192.168.0.10 192.168.0.12 192.168.0.20
Specifies up to four IP addresses for the DNS server.
Step 4

exit
Example:

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 5

show hosts
Example:

se-10-0-0-0# show hosts

Displays the IP route destinations, gates, and masks.

Step 6

copy running-config startup-config
Example:

se-10-0-0-0# copy running-config startup-config

Copies the configuration changes to the startup configuration.
Examples

The following commands configure the DNS server:
se-10-0-0-0# config t
se-10-0-0-0(config)# ip domain-name mycompany
se-10-0-0-0(config)# ip name-server 10.100.10.130 10.5.0.0
se-10-0-0-0(config)# exit
se-10-0-0-0#
The output from the show hosts command might look similar to the following:
se-10-0-0-0# show hosts
Hostname:      se-10-100-6-10
Domain:        mycompany
DNS Server1:   10.100.10.130
se-10-0-0-0#
Configuring NTP Servers

During the software postinstallation process, the Network Time Protocol (NTP) server may have been configured. Cisco Unity Express accepts a maximum of three NTP servers. Use this procedure to add or delete NTP servers.

Adding NTP Servers

You can designate an NTP server using its IP address or its hostname.

Cisco Unity Express uses the DNS server to resolve the hostname to an IP address and stores the IP address as an NTP server. If DNS resolves the hostname to more than one IP address, Cisco Unity Express randomly chooses one of the IP addresses that is not already designated as an NTP server.

To configure an NTP server with multiple IP addresses for a hostname, repeat the configuration steps using the same hostname. Each iteration assigns the NTP server to its remaining IP addresses.

SUMMARY STEPS

1. config t

2. ntp server {hostname | ip-address} [prefer]

3. exit

4. show ntp status

5. show ntp servers

6. show ntp source

7. show ntp association

8. copy running-config startup-config

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

ntp server {hostname | ip-address} [prefer]
Example:

se-10-0-0-0(config)# ntp server 10.0.3.4
se-10-0-0-0(config)# ntp server 10.0.10.20 prefer

Specifies the name or IP address of the NTP server.

If more than one server is configured, the server with the prefer attribute is used first.

Step 3

exit
Example:

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 4

show ntp status
Example:

se-10-0-0-0# show ntp status

Displays the NTP subsystem status.

Step 5

show ntp servers
Example:

se-10-0-0-0# show ntp servers

Displays a list of Network Time Protocol (NTP) servers and their current states.

Step 6

show ntp source
Example:

se-10-0-0-0# show ntp source

Displays the time source for a Network Time Protocol (NTP) server.

Step 7

show ntp association
Example:

se-10-0-0-0# show ntp association

Displays the association identifier and status for all Network Time Protocol (NTP) servers.

Step 8

copy running-config startup-config
Example:

se-10-0-0-0# copy running-config startup-config

Copies the configuration changes to the startup configuration.

Examples

The following commands configure the NTP server:
se-10-0-0-0# config t
se-10-0-0-0(config)# ntp server 10.100.6.9
se-10-0-0-0(config)# exit
se-10-0-0-0#
The following shows sample output from the show ntp status command:
se-10-0-0-0# show ntp status
NTP reference server 1:       10.100.6.9
Status:                       sys.peer
Time difference (secs):       3.268110099434328E8
Time jitter (secs):           0.1719226837158203
se-10-0-0-0#
The following shows sample output from the show ntp servers command:
se-10-0-0-0# show ntp servers
remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*10.100.10.65 127.127.7.1    8 u  933 1024  377    0.430   -1.139   0.158
space reject,       x falsetick,       . excess,          - outlyer
+ candidate,        # selected,        * sys.peer,        o pps.peer
The following shows sample output from the show ntp source command:
se-10-0-0-0# show ntp source
127.0.0.1: stratum 9, offset 0.000015, synch distance 0.03047
10.100.10.65: stratum 8, offset -0.001124, synch distance 0.00003
The following shows sample output from the show ntp association command:
se-10-0-0-0# show ntp associations
ind assID status  conf reach auth condition  last_event cnt
===========================================================
  1 37773  9624   yes   yes  none  sys.peer   reachable  2
The following example configures an NTP server with a hostname that points to two IP addresses 172.16.10.1 and 172.16.10.2:
se-10-0-0-0# config t
se-10-0-0-0(config)# ntp server NTP.mine.com
se-10-0-0-0(config)# exit
se-10-0-0-0#
se-10-0-0-0# config t
se-10-0-0-0(config)# ntp server NTP.mine.com
se-10-0-0-0(config)# exit
se-10-0-0-0#
The following shows sample output from the show ntp status command:
se-10-0-0-0# show ntp status
NTP reference server 1:       172.16.10.1
Status:                       sys.peer
Time difference (secs):       3.268110099434328E8
Time jitter (secs):           0.1719226837158203
NTP reference server 1:       172.16.10.2
Status:                       sys.peer
Time difference (secs):       3.268110099434328E8
Time jitter (secs):           0.1719226837158203
se-10-0-0-0#
Removing an NTP Server

Remove an NTP server using its IP address or hostname.

SUMMARY STEPS

1. config t

2. no ntp server {hostname | ip-address}

3. exit

4. show ntp status

5. show ntp configuration

6. copy running-config startup-config

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

no ntp server {hostname | ip-address}
Example:

se-10-0-0-0(config)# no ntp server 10.0.3.4
se-10-0-0-0(config)# no ntp server myhost

Specifies the hostname or IP address of the NTP server to remove.

Step 3

exit
Example:

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 4

show ntp status
Example:

se-10-0-0-0# show ntp status

Displays the NTP subsystem status.

Step 5

show ntp configuration
Example:

se-10-0-0-0# show ntp configuration

Displays the configured NTP servers.

Step 6

copy running-config startup-config
Example:

se-10-0-0-0# copy running-config startup-config

Copies the configuration changes to the startup configuration.

Displaying NTP Server Information

The following commands are available to display NTP server configuration information and status:

•show ntp associations

•show ntp servers

•show ntp source

•show ntp status

The following is sample output for the show ntp associations command:
se-10-0-0-0# show ntp associations
ind assID status  conf reach auth condition  last_event cnt
===========================================================
  1 61253  8000   yes   yes  none    reject
The following is sample output for the show ntp servers command:
se-10-0-0-0# show ntp servers
     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
 10.100.6.9       0.0.0.0         16 u    - 1024    0    0.000    0.000 4000.00
space reject,       x falsetick,       . excess,          - outlyer
+ candidate,        # selected,        * sys.peer,        o pps.peer
The following is sample output for the show ntp source command:
se-10-0-0-0# show ntp source
192.168.0.1: stratum 16, offset 0.000013, synch distance 8.67201
0.0.0.0:        *Not Synchronized*
The following is sample output for the show ntp status command:
se-10-0-0-0# show ntp status
NTP reference server :        10.100.6.9
Status:                       reject
Time difference (secs):       0.0
Time jitter (secs):           4.0
Configuring a Syslog Server

Cisco Unity Express captures messages that describe activities in the system. These messages are collected and directed to a messages.log file on the Cisco Unity Express module hard disk, the console, or an external system log (syslog) server. The messages.log file is the default destination.

This section describes the procedure for configuring an external server to collect the messages. To view the messages, see "Viewing System Activity Messages" section on page 408.

Required Data for This Procedure

You need the hostname or IP address of the designated log server.

SUMMARY STEPS

1. config t

2. log server address {hostname | ip-address}

3. exit

4. show running-config

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

log server address {hostname | ip-address}
Example:

se-10-0-0-0(config)# log server address 10.187.240.31
se-10-0-0-0(config)# log server address logpc

Specifies the hostname or IP address of the NTP server designated as the log server.

Step 3

exit
Example:

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 4

show running-config
Example:

se-10-0-0-0# show running-config

Displays the system configuration, which includes the configured log server.

Examples

The output from the show running-config command might look similar to the following:
se-10-0-0-0# show running-config
clock timezone America/Los_Angeles
hostname se-10-0-0-0
ip domain-name localdomain
ntp server 10.100.60.1
.
.
.
log server address 10.100.10.210
voicemail default mailboxsize 3000
voicemail capacity time 6000
end
Configuring the Clock Time Zone

During the software postinstallation process, the time zone of the local Cisco Unity Express module was configured. Use this procedure to change the module's time zone.

Cisco Unity Express automatically updates the clock for daylight savings time on the basis of the selected time zone.

SUMMARY STEPS

1. config t

2. clock timezone timezone

3. exit

4. show clock detail

5. copy running-config startup-config

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.

Step 2

clock timezone timezone
Example:

se-10-0-0-0(config)# clock timezone America/Los_Angeles

Specifies the local time zone. To enter a value for the timezone argument, you must know the phrase that represents your time zone.

If you do know the phrase, press <Enter>. A series of menus will appear to help you choose the time zone.

Step 3

exit
Example:

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 4

show clock detail
Example:

se-10-0-0-0# show clock detail

Displays the time zone, clocking resolution, and current clock time.

Step 5

copy running-config startup-config
Example:

se-10-0-0-0# copy running-config startup-config

Copies the configuration changes to the startup configuration.

Examples

The following commands configure the clock time zone:
se-10-0-0-0# config t
se-10-0-0-0(config)# clock timezone
Please identify a location so that time zone rules can be set correctly.
Please select a continent or ocean.
1) Africa            4) Arctic Ocean     7) Australia       10) Pacific Ocean
2) Americas          5) Asia             8) Europe
3) Antarctica        6) Atlantic Ocean   9) Indian Ocean
#? 2
Please select a country.
 1) Anguilla              18) Ecuador               35) Paraguay
 2) Antigua & Barbuda     19) El Salvador           36) Peru
 3) Argentina             20) French Guiana         37) Puerto Rico
 4) Aruba                 21) Greenland             38) St Kitts & Nevis
 5) Bahamas               22) Grenada               39) St Lucia
 6) Barbados              23) Guadeloupe            40) St Pierre & Miquelon
 7) Belize                24) Guatemala             41) St Vincent
 8) Bolivia               25) Guyana                42) Suriname
 9) Brazil                26) Haiti                 43) Trinidad & Tobago
10) Canada                27) Honduras              44) Turks & Caicos Is
11) Cayman Islands        28) Jamaica               45) United States
12) Chile                 29) Martinique            46) Uruguay
13) Colombia              30) Mexico                47) Venezuela
14) Costa Rica            31) Montserrat            48) Virgin Islands (UK)
15) Cuba                  32) Netherlands Antilles  49) Virgin Islands (US)
16) Dominica              33) Nicaragua
17) Dominican Republic    34) Panama
#? 45
Please select one of the following time zone regions.
 1) Eastern Time
 2) Eastern Time - Michigan - most locations
 3) Eastern Time - Kentucky - Louisville area
 4) Eastern Standard Time - Indiana - most locations
 5) Central Time
 6) Central Time - Michigan - Wisconsin border
 7) Mountain Time
 8) Mountain Time - south Idaho & east Oregon
 9) Mountain Time - Navajo
10) Mountain Standard Time - Arizona
11) Pacific Time
12) Alaska Time
13) Alaska Time - Alaska panhandle
14) Alaska Time - Alaska panhandle neck
15) Alaska Time - west Alaska
16) Aleutian Islands
17) Hawaii
#? 11
The following information has been given:
        United States
        Pacific Time
Therefore TZ='America/Los_Angeles' will be used.
Local time is now:      Tue Jul 18 02:02:19 PDT 2006.
Universal Time is now:  Tue Jul 18 09:02:19 UTC 2006.
Is the above information OK?
1) Yes
2) No
#? 1
Save the change to startup configuration and reload the module for the new timezone to 
take effect.
se-10-0-0-0(config)# end
se-10-0-0-0#
The output from the show clock detail command might look similar to the following:
se-10-0-0-0# show clock detail
19:20:33.724 PST Wed Feb 4 2004
time zone:                              America/Pacific
clock state:                            unsync
delta from reference (microsec):        0
estimated error (microsec):             175431
time resolution (microsec):             1
clock interrupt period (microsec):      10000
time of day (sec):                      732424833
time of day (microsec):                 760817
Configuring Password and PIN Parameters

Cisco Unity Express supports the configuration of the password and personal identification number (PIN) parameters described in the following sections:

•Configuring Password and PIN Length and Expiry Time

•Configuring Password and PIN Protection Lockout Modes

•Configuring PIN and Password History

•Configuring PIN and Password History

•Encrypting PINs in Backup Files

•Displaying Password and PIN System Settings

Note If you change a Cisco Unified CME user's password on Cisco Unity Express with Configure --> Users, the password for that user is updated on Cisco Unified CME. However, the reverse is not true: a user password changed on Cisco Unified CME will not be updated to Cisco Unity Express.

Note For instructions on configuring PINless voicemail, see "Configuring PINless Mailbox Access" section on page 161.

Configuring Password and PIN Length and Expiry Time

Cisco Unity Express supports configuring the following two attributes of password and PIN:

•Minimum password and PIN length

To support enhanced security procedures, Cisco Unity Express has made the password and PIN length configurable. The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so that all subscribers must have passwords and PINs of at least that many characters. Use the GUI Defaults > User option or the procedure described below to configure this length.

The password length does not have to equal the PIN length.

The default length is 3 alphanumeric characters. The maximum password length is 32 alphanumeric characters. The maximum PIN length is 16 alphanumeric characters.

To set the password or PIN length to the system default values, use the no or default form of the commands.

Note If the minimum password or PIN length is increased, existing passwords and PINs that do not conform to the new limit will automatically expire. The subscriber must reset the password at the next log in to the GUI and must reset the PIN at the next log in to the TUI.

•Password and PIN expiry time

Cisco Unity Express permits the administrator to configure the password and PIN expiry time on a system-wide basis. The expiry time is the time, in days, for which the password and PIN are valid. When this time is reached, the subscriber must enter a new password or PIN.

If this option is not configured, passwords and PINs do not expire.

Use the GUI Defaults > User option or the procedure described below to configure this time.

The password expiry time does not have to equal the PIN expiry time.

The valid range is 3 to 365 days.

To set the password or PIN expiry time to the system default values, use the no or default form of the commands.

SUMMARY STEPS

•config t

•security password length min password-length

•security pin length min pin-length

•security password expiry days password-days

•security pin expiry days pin-days

•exit

DETAILED STEPS

Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t
se-10-0-0-0(config)#

Enters configuration mode.

Step 2

security password length min password-length
Example:

se-10-0-0-0(config)# security password length min 5

Specifies the length of all subscribers' passwords. The default minimum value is 3; the maximum value is 32.

To set the minimum password length to the system default, use the no or default form of this command.

Step 3

security pin length min pin-length
Example:

se-10-0-0-0(config)# security pin length min 4

Specifies the minimum length of all subscribers' PINs. The default value is 3; the maximum value is 16.

To set the minimum PIN length to the system default, use the no or default form of this command.

Step 4

security password expiry days password-days
Example:

se-10-0-0-0(config)# security password expiry days 60

Specifies the maximum number of days for which subscribers' passwords are valid. Valid values range from 3 to 365.

If this value is not configured, the passwords will not expire.

To set the password expiry time to the system default, use the no or default form of this command.

Step 5

security pin expiry days pin-days
Example:

se-10-0-0-0(config)# security pin expiry days 45

Specifies the maximum number of days for which subscriber's PINs are valid. Valid values range from 3 to 365.

If this value is not configured, the PINs will not expire.

To set the PIN expiry time to the system default, use the no or default form of this command.

Step 6

exit
Example:

se-10-0-0-0(config)# exit
se-10-0-0-0#

Exits configuration mode.

Examples

The following example sets the password length to 6 characters, the PIN length to 5 characters, the password expiry time to 60 days, and the PIN expiry time to 45 days.
se-10-0-0-0# config t
se-10-0-0-0(config)# security password length min 6
se-10-0-0-0(config)# security pin length min 5
se-10-0-0-0(config)# security password expiry days 60
se-10-0-0-0(config)# security pin expiry days 45
se-10-0-0-0(config)# exit
Configuring Password and PIN Protection Lockout Modes

Starting in release 3.0, you can use both temporary and permanent lockout for passwords and PINs to help prevent security breeches.

For permanent lockout mode, the user's account is permanently locked after a specified number of incorrect passwords or PINs are entered. After the account is locked, only the administrator can unlock it and reset the password.

For temporary lockout mode, the user's account is temporarily locked after a specified number of initial incorrect passwords or PINs are entered. This lockout lasts for a specified amount of time. If the maximum number of incorrect passwords or PINs is exceeded for a second time, the account is locked for twice the specified a mount of time. The lockout time continues to increase for each set of incorrect passwords or PINs until the total number of failed login attempts equals the number specified to lock the account permanently. To prevent denial-of-service attacks, the retry count is not incremented if a user tries to log in during the lockout period. If the user enters the correct password or PIN and logs in successfully, the lockout time is reset to zero. After the account is permanently locked, only the administrator can unlock it and reset the password. When the administrator unlocks the account, the retry count and disable time are also reset to zero.

To configure the behavior for permanent lockouts, specify:

•Lockout mode (set to permanent)

•Maximum number of failed login attempts allowed before the account is locked

To configure the behavior for temporary lockouts, specify:

•Lockout mode (set to temporary)

•Number of failed attempts that trigger the initial temporary lockout

•Duration of initial temporary lockout

•Number of failed attempts that will lock the account permanently

You have the following four options when using password and PIN protect:

•Password Protection with:

–Permanent Lockout

–Temporary Lockout

•PIN Protection with:

–Permanent Lockout

–Temporary Lockout

The corresponding procedures are documented in the following sections:

•Configuring Password Protection with Permanent Lockout

•Configuring PIN Protection with Permanent Lockout

•Configuring Password Protection with Temporary Lockout

•Configuring PIN Protection with Temporary Lockout

Configuring Password Protection with Permanent Lockout

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security password lockout enable

3. security password lockout policy perm-lock

4. security password perm-lock max-attempts no_of_max_attempts

5. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security password lockout enable
Example:
se-10-0-0-0(config)# security password lockout 
enable
Enables the password lockout feature.
Step 3
security password lockout policy perm-lock
Example:
se-10-0-0-0(config)# security password lockout 
policy perm-lock 
Sets the security mode to lock out subscribers permanently when the maximum number of failed login attempts is reached.
Step 4
security password perm-lock max-attempts no_of_max_attempts
Example:
se-10-0-0-0(config)# security password perm-lock 
max-attempts 2
Specifies the maximum number of failed attempts that trigger a permanent lockout. Range is 1 to 200.
Step 5

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Configuring PIN Protection with Permanent Lockout

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security pin lockout enable

3. security pin lockout policy perm-lock

4. security pin perm-lock max-attempts no_of_max_attempts

5. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security pin lockout enable
Example:
se-10-0-0-0(config)# security pin lockout enable
Enables the PIN lockout feature.
Step 3
security pin lockout policy perm-lock
Example:
se-10-0-0-0(config)# security pin lockout policy 
perm-lock 
Sets the security mode to lock out subscribers permanently when the maximum number of failed login attempts is reached.
Step 4
security pin perm-lock max-attempts no_of_max_attempts
Example:
se-10-0-0-0(config)# security pin perm-lock 
max-attempts 2
Specifies the maximum number of failed attempts that trigger a permanent lockout.
Step 5

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Configuring Password Protection with Temporary Lockout

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security password lockout enable

3. security password lockout policy temp-lock

4. security password temp-lock max-attempts no_of_max_attempts

5. security password temp-lock init-attempts no_of_init_attempts

6. security password temp-lock duration duration

7. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security password lockout enable
Example:
se-10-0-0-0(config)# security password lockout 
enable
Enables the PIN lockout feature.
Step 3
security password lockout policy temp-lock
Example:
se-10-0-0-0(config)# security password lockout 
policy temp-lock 
Set the security mode to lock out subscribers permanently when the maximum number of failed login attempts is reached.
Step 4
security password temp-lock max-attempts no_of_max_attempts
Example:
se-10-0-0-0(config)# security password temp-lock 
init-attempts 8
Specifies the initial number of failed attempts that trigger a temporary lockout. Range is from the value of init-attempts to 200.
Step 5
security password temp-lock init-attempts no_of_init_attempts
Example:
se-10-0-0-0(config)# security password temp-lock 
init-attempts 4
Specifies the initial number of failed attempts that trigger a temporary lockout. Range is between 1 and the value of max_attempts.
Step 6
security password temp-lock duration duration
Example:
se-10-0-0-0(config)# security password temp-lock 
duration 10
Specifies the initial lockout duration (in minutes) for a temporary lockout mode. The valid range is TBD.
Step 7

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Configuring PIN Protection with Temporary Lockout

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security pin lockout enable

3. security pin lockout policy temp-lock

4. security pin temp-lock max-attempts no_of_max_attempts

5. security pin temp-lock init-attempts no_of_init_attempts

6. security pin temp-lock duration duration

7. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security pin lockout enable
Example:
se-10-0-0-0(config)# security pin lockout enable
Enables the PIN lockout feature.
Step 3
security pin lockout policy temp-lock
Example:
se-10-0-0-0(config)# security pin lockout policy 
temp-lock 
Set the security mode to lock out subscribers permanently when the maximum number of failed login attempts is reached.
Step 4
security pin temp-lock max-attempts no_of_max_attempts
Example:
se-10-0-0-0(config)# security pin temp-lock 
init-attempts 8
Specifies the initial number of failed attempts that trigger a temporary lockout. Range is from the value of init-attempts to 200.
Step 5
security pin temp-lock init-attempts no_of_init_attempts
Example:
se-10-0-0-0(config)# security pin temp-lock 
init-attempts 4
Specifies the initial number of failed attempts that trigger a temporary lockout. Range is between 1 and the value of max_attempts.
Step 6
security pin temp-lock duration duration
Example:
se-10-0-0-0(config)# security pin temp-lock duration 
10
Specifies the initial lockout duration (in minutes) for a temporary lockout mode. The valid range is TBD
Step 7

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Configuring PIN and Password History

Starting in release 3.0, this feature enables the system to track previous PINs and passwords for all users and prevent users from reusing old PINs or passwords. You can configure the depth of the PIN or the password history using either the GUI or CLI.

This section contains these procedures:

•Configuring the Password History Depth

•Configuring the PIN History Depth

Configuring the Password History Depth

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security password history depth depth

3. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security password history depth depth
Example:
se-10-0-0-0(config)# security password history depth 
6
Forces all users to choose a password that is not in their password history list.
Step 3

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Configuring the PIN History Depth

Prerequisites

Cisco Unity Express 3.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. config t

2. security pin history depth depth

3. end

DETAILED STEPS
Command or Action

Purpose

Step 1

config t
Example:

se-10-0-0-0# config t

Enters configuration mode.
Step 2
security pin history depth depth
Example:
se-10-0-0-0(config)# security pin history depth 6
Forces all users to choose a PIN that is not in their password history list.
Step 3

end
Example:

se-10-0-0-0(config)# end

Returns to privileged EXEC mode.
Displaying Password and PIN System Settings

Use the following Cisco Unity Express EXEC mode command to display the password and PIN settings:

show security detail
The command output can look similar to the following:
se-10-0-0-0# show security detail
Password Expires:         true
Password Age:             60 days
Password Length (min):    5
Password Length (max):    32
PIN Expires:              true
PIN Age:                  45 days
PIN Length (min):         4
PIN Length (max):         16
The following example shows the values when password expiration and the PIN length are reset to the system default values:
se-10-0-0-0# show security detail
Password Expires:         false
Password Length (min):    3
Password Length (max):    32
PIN Expires:              false
PIN Length (min):         3
PIN Length (max):         16
To display PINless voicemail settings, use the following Cisco Unity Express EXEC mode command:

show voicemail detail mailbox [owner]
This command will produce output similar to the following, showing one of the three options displayed below:
se-10-0-0-0# show voicemail detail mailbox cjwhite
Owner: /sw/local/users/cjwhite
Type: Personal
Description:
Busy state: idle
Enabled: true
Allow login without pin: [no |
yes - from subscriber's phone numbers |
yes - from any phone number]
Mailbox Size (seconds): 3000
Message Size (seconds): 60
Play Tutorial: false
Fax Enabled: true
Space Used (seconds): 12
Total Message Count: 1
New Message Count: 1
Saved Message Count: 0
Future Message Count: 0
Deleted Message Count: 0
Fax Message Count: 0
Expiration (days): 30
Greeting: standard
Zero Out Number:
Created/Last Accessed: Jun 05 2007 17:06:07 PDTumber: 1
Encrypting PINs in Backup Files

Before release 3.0, PINs were stored as clear text in LDAP and were therefore visible in the backup file. This is because user PINs are stored in LDAP, which is backed up in LDIF format. This feature applies SHA-1 hash encryption to PINs before storing them in the LDAP database. As a result, when a user logs in to voice mail, the PIN they submit is hashed and compared to the PIN attribute retrieved from the LDAP directory.

To migrate from earlier version, you must convert from a clear PIN to a hashed PIN in the LDAP directory. Typically, you do this immediately after a system upgrade from an earlier version or after a restore operation from an old backup. At this point, the clear PIN is removed from the database and replaced with the encrypted PIN.

Because encryption using SHA-1 is not reversible, after the conversion is complete, you cannot disable or turn off this feature to restore the encrypted PIN to its clear form.

Note This feature does not require any configuration using the GUI or CLI.

Scheduling CLI Commands

Beginning in Cisco Unity Express 8.0, you can schedule the execution of a block of CLI commands. Blocks of commands are entered interactively, using a symbol delimiter character to start and stop the execution. The execution of the block of commands begins in EXEC mode, but mode-changing commands are allowed in the command block.

The following limitations apply in Cisco Unity Express 8.0:

•The maximum size of the block of commands is 1024 characters ,including new lines.

•Commands in the block cannot use the comma "," character or the delimiter character "#".

•Only system administrators can schedule the execution of blocks of commands.

•CLI commands are executed under system super-user privileges.

•Notification for the execution of these command blocks is not available. Error messages and results are available in log files only.

Caution Use caution when scheduling CLI commands. Interactive commands will cause the execution to hang. Some commands might cause system instability.

Prerequisites

Cisco Unity Express 8.0 or a later version

Required Data for This Procedure

None.

SUMMARY STEPS

1. kron schedule [name]

2. description

3. repeat every {number days at time |number weeks on day | number months on day date | number years on month month} at time

Note Instead of the repeat every command, you can optionally use one of the following commands:

•repeat once at time

•repeat daily at time

•repeat monthly on day date at time

•repeat weekly on day at time

•repeat yearly on month month at time

4. start-date date

5. stop-date date

6. commands delimiter

7. exit

8. show kron schedules

9. show kron schedule detail job

DETAILED STEPS
Command or Action

Purpose
Step 1
kron schedule [name]
Example:
se-10-0-0-0# kron schedule kron1011
Enters kron schedule configuration mode.
Step 2

description description
Example:

se-10-0-0-0(kron-schedule)# description backup

(Optional) Enters a description for the scheduled kron job.

Step 3

repeat every {number days |number weeks on day | number months on day date | number years on month month} at time time
Example:

se-10-0-0-0(kron-schedule)# repeat every 2 days at time 10:00

Specifies how often a recurring scheduled kron job occurs. To configure a one-time kron job, use the repeat once command. You can also optionally use one of the other repeat commands listed in the previous note.

Step 4

start-date date
Example:

se-10-0-0-0(kron-schedule)# start-date 05/30/2009

Specifies the start date for the recurring scheduled kron job to occur.

Step 5

stop-date date
Example:

se-10-0-0-0(kron-schedule)# stop-date 10/20/2009

Specifies the stop date for the recurring scheduled kron job to occur.
Step 6
commands delimiter
Example:
se-10-0-0-0(kron-schedule)# commands # 
Enter CLI commands to be executed. End with the 
character `%'. Maximum size is 1024 characters, it 
may not contain symbol %.
%show version
show running-config
config t
hostname aaa
%
se-10-0-0-0(kron-schedule)#
Enters an interactive mode where commands in the the command block can be entered for the scheduled kron job. Use the delimiter character to delimit the command block.

Note Any symbol can be a delimiter. The "%" symbol is shown for example purposes only.
Step 7

exit

Exits kron schedule configuration mode.

Step 8

show kron schedules
Example:

se-10-0-0-0# show kron schedule

Displays a list of scheduled kron jobs.

Step 9

show kron schedule detail job name
Example:

se-10-0-0-0# show kron schedule detail job kron1011

Displays information about a specific scheduled kron job.
Examples

The following is sample output from the show kron schedules command:
se-10-0-0-0# show kron schedules
Name          Schedule                            Commands
krj1          Every 1 days at 12:34               show ver,sh run,conf t,host...
Total: 1
The following is sample output from the show kron schedule detail job command:
se-10-0-0-0# show kron schedule detail job krj1
Job Name        krj1
Description
Schedule        NOT SET
Last Run        NEVER
Last Result
Next Run        NEVER
Active          from Feb 15, 2010 until INDEFINITE
Disabled
CLI Commands
                show ver
                sh run
                conf t
                hostname aaa
se-10-0-0-0# 