PB543019
Product Overview
Cisco® Unified Service Statistics Manager is a component of the Cisco Unified Communications Management Suite, consisting of Cisco Unified Provisioning Manager, Cisco Unified Operations Manager, Cisco Unified Service Monitor, and Cisco Unified Service Statistics Manager. Designed specifically for managing Cisco Unified Communications solutions, the Cisco Unified Communications Management Suite offers comprehensive provisioning, monitoring, troubleshooting, and reporting capabilities throughout the solution lifecycle.
Cisco Unified Service Statistics Manager provides advanced statistics analysis and reporting capabilities for Cisco Unified Communications deployments. It is an easy-to-use web-based software product that features a variety of advanced reports for executive, operations, and capacity planning functions. Cisco Unified Service Statistics Manager provides many predefined and customizable reports that provide visibility into key metrics including call volume, service availability, call quality, resource utilization, and capacity across the Cisco Unified Communications System, including across multiple Cisco Unified Communications Manager clusters, gateways, and related devices. It helps enable users to view information based on network, service, business, and user criteria. Users can define service-level agreement (SLA) constructs as well as measure and verify them based on collected Unified Communications statistics. Customizable report templates and automatic report invocation and scheduling provide users with a great deal of power and flexibility.
Table 1. Cisco Unified Service Statistics Manager Features and Benefits
New features in Cisco Unified Service Statistics Manager 1.2 include:
• Coverage for the Cisco Unified Communications 7.1(2) release of supported devices and applications
• Support for long-term reports based on performance management data collected by the Cisco Network Analysis Module
• Support for Cisco Unified Communications Manager Express performance counters in reports
• Support for running in virtualized (VMware) environments
• Co-resident with Cisco Unified Operations Manager 2.2 and Cisco Unified Service Monitor 2.2
Upgrade Paths
Customers currently using Cisco Unified Service Statistics Manager 1.0 and 1.1 are encouraged to update their software to the 1.2 release.
Availability
Customers interested in purchasing Cisco Unified Service Statistics Manager 1.2 may place orders beginning June 5, 2009, through normal sales channels. Cisco Unified Service Statistics Manager contains encryption technologies that are controlled by the U.S. government and that are restricted for some types of U.S. exports. Users who want to download the software will be prompted to apply for permission to access the encrypted files.
Ordering Information
Table 2 provides ordering information for Cisco Unified Service Statistics Manager 1.2.
Table 2. Ordering Information
For More Information
For more information about Cisco Unified Communications Service Statistics Manager, please visit http://www.cisco.com/go/cussm or contact your local account representative.