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CiscoWorks Quality of Service Policy Manager (QPM) facilitates centralized management of quality of service (QoS). It provides comprehensive QoS provisioning and monitoring capabilities so that network administrators can manage and tune the performance characteristics of their Cisco® network to optimize application performance and maximize network resources.
Product Overview
CiscoWorks Quality of Service Policy Manager (Figure 1) provides centralized management of quality of service policy creation, validation, deployment, and monitoring to facilitate the secure and predictable delivery of networked services, such as business application, video, voice over Internet Protocol (VoIP), Cisco TelePresence®, and other networked applications.
Figure 1. CiscoWorks QPM Policy Start Page
Designing, deploying, and monitoring QoS is a complex process that requires enterprise-grade automation. CiscoWorks QPM provides network administrators, designers, and operators with comprehensive QoS provisioning and monitoring capabilities, allowing them to manage and fine-tune the delay, delay variation (jitter), bandwidth, and packet loss parameters required for successful end-to-end deployment and optimal utilization of network resources. The end result is networkwide intelligent, consistent, and effective QoS that allows performance protection for voice, video, and networked business applications while reducing costs and optimizing the utilization of network resources.
CiscoWorks QPM leverages the intelligent network services available in Cisco networking equipment, such as Cisco network-based application recognition (NBAR), Cisco Modular QoS CLI (MQC), Cisco AutoQoS, and others. Through these technologies, CiscoWorks QPM is able to identify and monitor, in real time, the performance of networked applications, and it centrally creates and deploys to Cisco devices QoS policies to track, manipulate, and control the behavior of those applications in order to meet business demands and application requirements. See Figure 2.
Figure 2. CiscoWorks QPM Main Dashboard
Key Features and Benefits
Table 1 lists the primary features of CiscoWorks QPM.
Table 1. CiscoWorks QPM Features and Benefits
CiscoWorks Integration
As a CiscoWorks application, CiscoWorks QPM integrates with the extensive features and capabilities of other CiscoWorks products, including the import of detailed device credential data from CiscoWorks Device Credentials Repository (DCR), providing data consistency among CiscoWorks products. CiscoWorks QPM also utilizes the features of CiscoWorks Common Services Software. CiscoWorks QPM 4.1 can coexist on the same server as CiscoWorks LAN Management Solution (LMS) 3.1 and share dashboard portal applications to improve operational workflow and management effectiveness.
In environments utilizing CiscoWorks Network Compliance Manager (NCM), CiscoWorks QPM can be notified of device configuration changes and software image changes. CiscoWorks QPM can then validate the integrity of its deployed QoS polices and monitor the impact of those changes against performance threshold policies. CiscoWorks QPM can automatically redeploy its QoS policies back to the network.
Device Support
CiscoWorks QPM supports an extensive range of Cisco wide-area network (WAN) and local-area network (LAN) networking equipment. QoS statistics can be monitored in real time or historically for all Cisco devices supporting the following management information databases (MIBs): the Class-Based QoS (CBQoS) MIB for monitoring modular QoS policies, the Cisco NBAR protocol discovery MIB for application-level discovery and traffic statistics monitoring, the Cisco Port QoS MIB for per port QoS monitoring, the Committed Access Rate (CAR) MIB for nonmodular QoS policies. CiscoWorks QPM provides a comprehensive device/OS upgrade support package, including up-to-date support of the QoS command-line interface (CLI) on a majority of Cisco routers (including Cisco IOS® Software XR-based devices such as the Cisco Carrier Routing System-1) and Cisco Catalyst® switches running Cisco IOS Software. For a complete list of supported devices, please visit the CiscoWorks QPM product page on Cisco.com or click here. CiscoWorks QPM is periodically updated to support new devices as they become available or to meet market demands.
Licensing
CiscoWorks QPM is licensed on the basis of the number of devices to be managed and the features options selected: combined QoS provisioning and monitoring, or monitoring only. Customers must purchase a software license for the CiscoWorks QPM feature options selected and for the appropriate device count increments for the desired count of managed devices. Additionally, a small and medium-sized business (SMB) version is available.
Computing Platform Requirements
CiscoWorks QPM can be installed on either a Windows server or a Solaris server. Please refer to the recommended configurations given in Tables 2 through 4 for detailed information on preparing your network for CiscoWorks QPM deployment.
Table 2. CiscoWorks QPM Server Requirement - Windows
Table 3. CiscoWorks QPM Server Requirement - Solaris
Table 4. CiscoWorks QPM Client Requirement
Ordering Information
To place an order, visit the Cisco Ordering Home Page. Table 5 lists ordering information for CiscoWorks QPM.
Table 5. CiscoWorks QPM 4.1 ordering Information
Service and Support
Cisco offers a wide range of services programs to accelerate customer success. These innovative services programs are delivered through a unique combination of people, processes, tools, and partners, resulting in high levels of customer satisfaction. Cisco services help you to protect your network investment, optimize network operations, and prepare the network for new applications to extend network intelligence and the power of your business. For more information about Cisco services, see Cisco Technical Support Services or Cisco Advanced Services.
For More Information
For more information about CiscoWorks Quality of Service Policy Manager, visit http://www.cisco.com/go/qpm, contact your local account representative, or send an email to ask-qpm-pm@cisco.com.