PB534872
Effective June 1, 2009, Cisco is changing the software update policy for the Cisco® Catalyst® 3750-E, 3560-E, 3750, and 3560 Series Switches.
Customers with Cisco Catalyst 3750-E, 3560-E, 3750, and 3560 IP Base Software licenses will be provided with maintenance updates and bug fixes designed to maintain the compliance of the software with published specifications, release notes and industry standards compliance as long as the original end user continues to own or use the product or up to one year from the End-of-Sale date for this product, whichever occurs earlier.
Customers with an IP Services software license are entitled access to download Cisco IOS® Software updates, enhancements, and bug fixes with a service support contract such as Cisco SMARTnet® Service.
This statement supersedes any previous warranty or software statement and is subject to change without notice.
Table 1 shows software entitlements.
Table 1. Software Entitlements
Q&A
Q. When is this policy effective?
A. This new software policy for the Cisco Catalyst 3750-E, 3560-E, 3750, and 3560 Series Switches is effective from June 1, 2009.
Q. What is the difference between "upgrades" and "updates"?
A. Upgrades are different from updates. For example, on the Cisco Catalyst 3750-E Series Switches, an upgrade from the IP Base package to the IP Services package provides significant new functionality; therefore, these upgrades require the purchase of a software license upgrade. Updates maintain compliance of the software with published specifications, release notes and industry standards that are released within the same license for which the customer is already licensed.
Q. Where do I access updates for IP Base?
A. Customers who purchased an IP Base software license for the Cisco Catalyst 3750-E, 3560-E, 3750, or 3560 Series Switch described in this notice will be provided with updates as long as the original end user continues to own or use the product or up to one year from the End-of-Sale date for this product, whichever occurs earlier. Updates are available at the Cisco website at http://www.cisco.com/public/sw-center/index.shtml by clicking "Downloads" and selecting "Switch Software." To download software, you will be required to log in using your Cisco.com username and password. If you do not have a Cisco.com username, you can obtain one by clicking "Register" at the top of any page on Cisco.com.