Voice and Unified Communications

Cisco has partnered with leading dual mode device vendors to address communications requirements of the mobile workforce. Through the convergence of cellular and wireless LAN radios in a single device, dual mode handsets or PDAs enable more reliable, robust connectivity both inside and outside the business. Having comprehensive wireless LAN coverage ensures that mobile workers can access data applications, and receive or make voice calls in places where cellular coverage may be less prevalent.

Mobile Business Solutions from Cisco allow business and enterprise users the ability to:

• Access data and voice applications through high quality in building coverage
• Accelerate communications and workflow
• Use the mobile phone to access advanced calling features on Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
• Enhanced in-building mobility experience with pervasive Cisco Unified Wireless Network coverage
• Lower total cost of ownership, and reduce complexity through device consolidation
• Reduce mobile phone charges by routing mobile communications through the corporate network

To ensure the best possible user and IT experience with dual mode devices, Cisco works with partners to certify them with Cisco infrastructure. Cisco Compatible Extensible (CCX) certified dual mode handsets operate on both cellular and Cisco Unified Wireless Networks. CCX certification ensures better data and voice application performance when used with a Cisco Unified Wireless Network. Certification with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express ensures access to all of the advanced call control features provided in the business environment.

Cisco has partnered with the following dual mode handset providers to deliver Mobile Business Solutions:

• Mobile Business Solutions From Cisco and Intermec
• Mobile Business Solutions From Cisco and Nokia
• Mobile Business Solutions From Cisco and Research In Motion (RIM)

Please see individual Mobile Business Solution partner for specific Cisco certifications and supported features.