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Cisco IP SoftPhone

End-of-Sale Announcement for Cisco IP Softphone Bundles

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PRODUCT BULLETIN NO. 2760

Cisco Systems® announces the end-of-sale of the Cisco® IP SoftPhone bundles. This announcement does not impact the ability to purchase individual licenses for Cisco IP SoftPhone. The last day to order Cisco IP SoftPhone bundles is 
April 29, 2005.

Table 2 lists the product part numbers affected by this announcement.
Customers are encouraged to migrate to Cisco IP Communicator for their softphone client needs. Cisco IP Communicator is a software-based application that delivers enhanced telephony support through personal computers. This application endows computers with the functionality of IP phones, providing high-quality voice calls on the road, in the office, or from wherever users have access to the corporate network. Information about Cisco IP Communicator can be found at http://www.cisco.com/en/US/products/sw/voicesw/ps5475/index.html.

Table 1. End-of-Sale Milestones and Dates for the Cisco IP SoftPhone Bundles

Milestone

Definition

Date

End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
April 29, 2005

Last Shipment Date
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
July 29, 2005

Last Date of Support
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
Support provided as part of the bundle's individual component standard services and support contracts for the Cisco IP SoftPhone bundles.

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description
SW-IPSOFTPHONE25=
Cisco IP SoftPhone CD/25 licenses
SW-IPSOFTPHONE50=
Cisco IP SoftPhone CD/50 licenses
SW-IPSFTPHONE100=
Cisco IP SoftPhone CD/100 licenses

PRODUCT MIGRATION OPTIONS

The recommended replacement for Cisco IP SoftPhone bundles is Cisco IP Communicator or single unit purchases for Cisco IP SoftPhone (Table 3).

Table 3. Product Migration Options

Cisco End-of-Sale Product

Cisco Replacement Product
SW-IPSOFTPHONE25=
SW-IPCOMM-E1
Or
SW-IPSOFTPHONE1=
SW-IPSOFTPHONE50=
SW-IPCOMM-E1
Or
SW-IPSOFTPHONE1=
SW-IPSFTPHONE100=
SW-IPCOMM-E1
Or
SW-IPSOFTPHONE1=

Q&A

Q. What migration programs are available for Cisco IP SoftPhone to Cisco IP Communicator?
A. Check with your Cisco account representative for available promotions or migration programs. Customers with access to the Cisco Technology Migration Plan (TMP) program site at http://www.cisco.com/web/partners/pr11/incentive/index.html can check for promotions.
Q. What are some feature differences between Cisco IP SoftPhone and Cisco IP Communicator?
A. Cisco IP Communicator provides similar feature capabilities found on Cisco IP Phones. (Table 4)

Table 4. Product Comparisons

Feature

Supported by Cisco IP Communicator

Supported by Cisco IP SoftPhone

Multiple Lines or Directory Numbers
Yes
No

Call Control Features: Shared Lines, Park, Pickup, MeetMe Conference, Barge
Yes
No

XML Support
Yes
No

SCCP
Yes
No

Automatic Software Updates
Yes
No

Date and Time Display
Yes
No

Various Background Images Display
Yes
No

Drag and Drop Dialing
Planned
Yes

Alphanumeric Translation
Planned
Yes

System Tray Icons
Planned
Yes

"Enter" and "Esc" key mapping for Dial and Disconnect
Planned
Yes

Localization
Planned
Yes

Telephony Application Programming Interface (TAPI) support
No
Yes

Phone Control Mode
No
Yes

Q. How do I order Cisco IP Communicator?
A. Order on Cisco.com.

Description

Part Number
Cisco IP Communicator Software
SW-IPCOMM-E1
Station User License for Cisco CallManager
SW-CCM-UL-IPCOMM-E

Q. Where can I find additional information about Cisco IP Communicator?
A. Visit http://www.cisco.com/en/US/products/sw/voicesw/ps5475/index.html.

FOR MORE INFORMATION

For more information about Cisco IP SoftPhone, visit http://www.cisco.com/en/US/products/sw/voicesw/ps1860/index.html or contact your local account representative.
For more information about the Cisco End-of-Sale Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html
To subscribe to receive EOL/EOS information, go to: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice