Cisco® announces the end-of-sale and end-of life dates for the Cisco Security Monitoring, Analysis and Response System (MARS) 20R/20/50 Appliances. The last day to order the affected product(s) is November 3, 2008. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco Security Monitoring, Analysis and Response System (MARS) 20R/20/50 Appliances
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
May 5, 2008
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
November 3, 2008
Last Ship Date: HW, App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
February 1, 2009
End of SW Maintenance Releases Date: HW, App. SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
November 3, 2009
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
November 3, 2009
End of New Service Attachment Date: HW, App. SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
November 3, 2009
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
January 29, 2013
End of Service Contract Renewal Date: App. SW
The last date to extend or renew a service contract for the product.
January 30, 2011
Last Date of Support: HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
November 2, 2013
Last Date of Support: App. SW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
November 3, 2011
HW = Hardware, OS SW = Operating System Software, App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
CS-MARS-20-K9
CS-MARS 20, 1RU, 500 EPS, 120GB
CS-MARS-25-K9
CS-MARS 25 Appliance
CS-MARS-20R-K9
CS-MARS 20R, 1RU, 50 EPS, 120GB
CS-MARS-25R-K9
CSMARS 25R 1RU Appliance; 75 EPS; 250 GB
CS-MARS-20R-K9=
MARS-20R-1RU Appliance
There is currently no replacement product available for this product.
Customers are encouraged to migrate to the new Cisco Security MARS 25R/25/55 appliances. Information about this product can be found at: http://www.cisco.com/go/mars.
Customers may be able to continue to purchase the Cisco Security Monitoring, Analysis and Response System (MARS) 20R/20/50 Appliances through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
For More Information
For more information about the Cisco Security MARS 25R/25/55 Appliances, visit http://www.cisco.com/go/mars, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
