Document ID: 10876
Contents
Introduction
Before You Begin
Conventions
Prerequisites
Components Used
NTM Trunk Alarm Types
Related Information
Introduction
This document defines trunk errors reported by the Cisco IGX 8400 Series Switch network trunk module (NTM). The trunk errors are similar to those reported by the IPX network trunk card (NTC) for Cisco WAN Switching System Software Release 9.1 and earlier. The IPX is not supported by switch software release 9.2 and later.
To use this document, select the link from the table below to go to the target trunk error pages, which provide the definitions and troubleshooting steps.
|
Statistical Alarms |
Integrated Alarms |
|---|---|
Use the following commands to troubleshoot trunk problems.
|
dsptrks |
A current view of all trunks and their status at the node. |
|
dsptrkerrs |
A current and historical view of status for all trunks at the node. To ensure a current view, use the clrtrkerrs command. |
|
dsptrkerrs <slot_number> |
A current and historical view of specified trunk status at the node. To ensure a current view, use the clrtrkerrs <slot_number> command. Before troubleshooting, use the clrtrkerrs <slot_number> command to ensure error counters are registering current events. |
Before You Begin
Conventions
For more information on document conventions, see the Cisco Technical Tips Conventions.
Prerequisites
There are no specific prerequisites for this document.
Components Used
This document is not restricted to specific software and hardware versions.
NTM Trunk Alarm Types
Statistical Alarms are displayed in the left-hand column and Integrated Alarms are displayed in the right-hand column of a dsptrkerrs screen as follows:
labigx TN StrataCom IGX 8420 9.2.34 Nov. 6 2000 23:13 GMT
TRK 10 Clear - OK Clrd:11/06/00 23:13:01
Statistical Alarm Count ETS Status Integrated Alarm Count ETS Status
Bipolar Err 0 0 Comm Fails 0 -
Out of Frms 0 0 Loss of SIG (RED) 0 -
Loss of SIG 0 0 AIS (BLUE) 0 -
Frame BitErrs 0 0 Out of Frms (RED) 0 -
CRC Err 0 0 Rmt OOF (YEL) 0 -
TX Voice Pkt Drp 0 0 Packet Oofs (RED) 0 -
TX TS Pkt Drp 0 0 Rmt Alarms (YEL) 0 -
TX Non-TS Pkt Drp 0 0 VTRK Path Fails 0 -
TX CC Pkt Drp 0 0
TX BData A Pkt Drp 0 0
TX BData B Pkt Drp 0 0
Packet Err 0 0
Packet Oofs 0 0 Last failure time: Date/Time Not Set
Last Command: dsptrkerrs 10
If dsptrks shows the trunk as Clear-OK, no immediate action is required. Increasing error counts in the Statistical Alarm column typically cause minor alarms. Such alarms indicate that the trunk is experiencing errors but has not failed.
If error counts in the Statistical Alarm column exceed the threshold specified in the cnflnalm display, then a major alarm will be declared and the trunk will be removed from service. All connections are routed off the trunk or fail if no alternate trunk is available. Errors in the Integrated Alarm column typically cause major alarms.
If a new trunk experiences persistent Integrated Alarms, use the cnftrk <slot number> command to verify the trunk configuration.
Note: Virtual trunks are not supported by the NTM. Therefore, the VTRK Path Fails integrated alarm is not applicable and is not defined.
Related Information
- IGX 8400 NTM Trunk Error Definitions and Troubleshooting Information
- How to Distinguish Between Different IGX NTM Models
- IGX 8400 NTM Trunk Errors Definition
- WAN Switching Software and Firmware Support Pages
- WAN Switching Network Synchronization Fundamentals
- International Telephony Union (ITU) Recommendation G.704

- Cisco WAN Switching Solutions - Cisco Documentation
- Guide to New Names and Colors for WAN Switching Products
- Downloads - WAN Switching Software
- Technical Support - Cisco Systems
| Updated: Apr 30, 2009 | Document ID: 10876 |