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Services for Small & Medium Business

Introduction

Solutions for Your Success

Realize the full potential of your network with Cisco Services for Small and Medium Business (SMB), a suite of technical services designed to meet the preferences and needs of businesses with fewer than 1,000 employees.

> Learn more about the Cisco Lifecycle Services strategy
Cisco Services for Small and Medium Businesses
Overview

Realize the full potential of your network investment with the right type and level of service for your business. Cisco Services for Small and Medium Business are designed to support your network technologies from secure data connectivity to more advanced applications, such as Unified Communications and Wireless. This portfolio of services includes a range of delivery options that take into consideration your preferences and needs. Service delivery options include responsive, proactive or fully managed service; device- or network-level coverage; 2-hour, 4-hour or Next Business Day (NBD) advance hardware replacement; and offerings that correspond to the importance of your network to your business.

Cisco Services for Small and Medium-Sized Businesses

Cisco Smart Care Service

Comprehensive network-wide service that combines technical support with proactive monitoring, assessments and remote repairs to keep networks secure and running optimally.

Cisco SMARTnet Service

An award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources, SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco Smart Foundation Service

Formerly Cisco SMB Support Assistant, Cisco Smart Foundation Service is an entry-level technical support service that provides the support that small businesses need to help them maintain network reliability and minimize disruption to business.

Cisco Software Application Support Services

Cisco Software Application Services (SAS) and Software Application Services plus Upgrades (SASU) maximize the value of your application technology with around-the-clock access to technical support and software upgrades and updates.

Services by Technology

Find services designed to meet the needs of Small to Medium-sized Businesses.

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