The Cisco Unified Business Attendant Console is a full-featured operator attendant console designed especially for Cisco Unified Communications Manager. It supports up to 6 operator clients and up to 500 Cisco Unified IP Phones users per attendant console system. Associated with a Cisco Unified IP Phone, this application allows an attendant console operator to quickly accept and effectively dispatch incoming calls to enterprise users.
The Cisco Unified Business Attendant Console offers a large set of features including:
A call queuing engine
Busy status
Directory search capabilities that are integrated into the Cisco Unified Communications Manager directory.
Related Cisco Unified Attendant Console solutions:
Cisco Unified Department Attendant Console: Designed for team-based answering functions within large enterprises with support for up to two operator clients and up to 150 Cisco Unified IP Phone users per attendant console system
Cisco Unified Enterprise Attendant Console: Designed for larger enterprises with support for up to 25 operator clients and up to 100,000 Cisco Unified IP Phone users per attendant console system
