Document ID: 109000
Contents
Introduction
How can I resolve my problems access the web page setup configuration for the SRW224P?
Related Information
Introduction
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. How can I resolve my problems access the web page setup configuration for the SRW224P?
A.The Linksys manageable switch has a web-based setup page that allows you to configure the switch's network settings. There are cases when you cannot connect to the network after creating the VLAN.
Check physical connections. Check the Ethernet or Serial cable used is working. Verify the Ethernet lights in the switch.
Note: Make sure you know the Management VLAN of your computer. This can be checked by logging through the console and checking the management VLAN.
If you do not know or you have forgotten your password to get into the switch configuration interface, you may try running the Password Recovery. This is a solution which let the user login back to the switch using its default username admin.
To perform password recovery for the SRW224P, click here for instructions.
Resolving Difficulties Connecting to the Switch After Creating a VLAN
Step 1:
Click Start, All Programs or Programs.
Step 2:
Select Accessories, Communications then HyperTerminal.
Step 3:
When the Connection Description window appears, enter the connection name on the Name field then click OK.
Step 4:
Under Connect using, select COM1 or COM2 then click OK.
Step 5:
Under COM1 Properties window, click OK.
Step 6:
When a Login Screen appears, enter "admin" on the User Name field and leave the Password field blank then select Execute.
Note: To navigate through the console use the Arrow keys, Tab, Backspace, Space, Enter, and ESC.
Step 7:
When the Switch Main Menu window appears, select System Configuration Menu.
Step 8:
Under System Configuration Menu, select IP Configuration.
Step 9:
Under IP Configuration check the Management VLAN.
Note: In this example we used, the computer is grouped to VLAN 1. The computer must be connected to the port that is a member of the existing Management VLAN to be able to connect properly to the switch.
Related Information
| Updated: Dec 12, 2008 | Document ID: 109000 |








