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Cisco Customer Response Applications Historical Reports User Guide (3.0)
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Database Schema Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
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Historical Reports User Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
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Scripting and Development Series: Volume 3, Editor Step Reference for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
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Scripting and Development Series: Volume 2, Editor Step Reference for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
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Scripting and Development Series: Volume 1, Editor Step Reference for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
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Cisco Customer Response Applications Historical Reports User Guide (3.0)