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Voice and Unified Communications

Technology Overview

Create, Innovate, and Adapt Faster with Unified Communications Solutions

Many companies consider employees their most important business investment, making effective employee interactions critical. By harnessing collaborative power at every level, companies can make these interactions more efficient. This can be facilitated through unified communications technology that offers:

  • Instant Connections: IP phones, unified clients, soft phones, and mobile unified communications give employees access to services everywhere there is a network connection.
  • More Effective Communications: Tools such as IM, presence, mobility, preference, and unified messaging help users choose how, when, and where they can be reached.
  • Visibility into Availability: Being able to see which colleagues are available means employees can reach the right resource the first time.

Collaborate On-Demand

Cisco helps enable highly secure collaboration both within and across companies. Cisco technology provides:

  • Instant Collaboration: Using any system, any browser, or any device, users can initiate audio, web, and video conferencing through Outlook calendars.
  • Virtual Meetings: Immersive Cisco TelePresence meetings make it possible to meet "face-to-face" without travel.
  • A Human Touch: Desktop video connects employees, partners, and customers, anytime and anywhere.

Transform Business Processes

By integrating unified communications directly into business processes, companies can improve productivity and much more, while realizing significant bottom line benefits.

Featured Content

Collaboration Community from Cisco

Find answers to product and business questions, real-world advice, and unfiltered perspectives.
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Cisco Collaboration User Group

Attend exclusive events, influence product direction, and share best practices with peers through this new user group for Cisco customers and partners.
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Experience the Power of Collaboration

Watch interactive demos and videos showing how you can empower your organization to connect, communicate, and collaborate better.
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What Is Cisco Service-Oriented Network Architecture?

Learn how the Cisco SONA approach connects network services to applications to enable business solutions.
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What Is It? How Do I Do It? What Do I Need?

Learn more about unified communications, how to implement it, and the products that make up the solution.
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Product Portfolio

Cisco Unified Communications Solutions

Cisco Unified Communications solutions include: