Cisco Unified CallConnectors

Making Communications More Effective

Simplify communications and facilitate collaboration with the easy-to-use interface of the Cisco Unified CallConnector suite. This family of products extends customer information with call control to the Microsoft Windows desktop, providing integration with popular customer relationship management (CRM) products, enterprise resource planning (ERP) Solutions, or Microsoft Outlook for more effective communications.

An integral part of a Cisco Unified Communications System, the intuitive and flexible CallConnector suite enables users to:

Connect with colleagues on the first try by knowing beforehand whether they are available and how they prefer to be reached
Streamline communications with easy-to-use features such as finding contacts and QuickDialing to start a call, an e-mail, or an instant message
Use a PC to place or receive calls on Cisco Unified IP Phones
Stay in touch at the office, in transit, or at a remote location
Improve customer responsiveness and provide greater employee productivity and organizational efficiencies

There are multiple versions of Cisco Unified CallConnector.